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Hoteliers are so arrogant and rude to guest. i never ever exprienced such kind of people.
Overworked staff with poor attitude, poor quality food, self service buffet no al a carte menu available.
Good area with nice facilities
Good, comfortable, 4 stars hotel. Nice staff, private parking, bike parking, swimming pool and good restoran
modern smart clean rooms air conditioning not working first 2 days. Breakfast was not good
Pool is not directly linked to the hotel, you have to take a short walk around an olive grove
nice rooms with balcony, lovely outdoor pool in peaceful garden, flowers and overlooked by hills,reserved clients, complimentary afternoon tea/coffee and cakes each day, close to rival del garda. overall very good spot. dinner in evening had a limited/set menu not going to suit kids or sophisticated palates
Room was very nice and clean. Breakfast was better than the norm. The one lift was slow and there were no clearly marked staircases.
Good bar and breakfast Lack of organisation of breakfast tables for the number of tours. Outdoor swimming pool clean but very cold and a long way from the hotel
The hotel staff was nice, the room we got was really spacious with an LCD monitor (instead of the usual mini TV sets), the bathroom was big with a bath tub and shower with massage, it was very peaceful, the bed was comfortable, everything was clean. The hotel has a garage with limited space though but I think some public parking is possible.
the ventilation from the room is very noisy and you cannot sleep well. no restaurant and they offer you a room service, you can order pasta but they don't tell you that are frozen pasta's and warmed up. you are happy that you can order also they have no TV. only video on demand.
Very good location, clean and nice rooms, excelent food in the restaurant, the breakfast was a little limited in choice, but still ok. No.
Good location. Effecient yet friendly. Nice and warm inside as it was very cold outside No
Staff very friendly and helpful. Excellent cuisine. Spa facilities good; room very comfortable and hotel gardens very pleasant. Nothing.
Overall very positive Breakfast average, could do far better on the fresh fruit
The beds were super comfortable. The breakfast was excellent. Both swimming pools were great. The staff could have been a little friendlier.
The spa was very good The welcome drink. I am not used to that thus wanted to have a drink after dinner (outside). Upon showing my voucher they said that there was another card for those drinks which obvviously did not have what I wanted. I was a bit irritated with that. Offering a better chouice would cost an extra 3 to 4 Euros. Wh not do that? Or just stop offering the welcome drink completly or give the drink upon arrival. Small thing but...
good hotel, very clean. the stuff was very nice, speaks english, good breakfast. 10 min walk from the center. the spa is good, we had a massage. the indoor pool is not for children
A good clean modern hotel with lots of facilities available.
Very clean. Great restaurant. Great breakfast!
Very modern, clean and tidy room was very small
the view of the mountain i make a reservation for a matrimonial bed, i get a 2 bed room, the room card didn't worked...
What a wonderful hotel, well run............great large rooms, spotless We wold prefer to have been down on the lakefront
Excellent services and facilities. The best hotel in Riva Del Garda. a few (but pleasent) minutes walk to the town center, internet is not free.
The hotel has pleasant grounds, appears to have a good range of facilites, and the breakfast buffet is reasonable. The standard rooms are of low quality with plastic chairs, table, and furniture and have a general air of shabbiness. They are certainly not up the standard expected of a 4-star hotel and the high price charged. The desk staff are generally unconcerned and unhelpful.
The location on the lake was breathtaking and the superior room was spacious. I was shocked that I was unable to get anything to eat at 4pm due to all cafe bar restaurants closing between 2 and 3.30pm.
Asked for a single room with gardenview but got a room with lake (Garda) view. The hotel is directly at the beach of lake Garda, next to a windsurfschool and - facility. Excellent when visiting Torbole/Riva del Garda (north side of lake) Room was just a room, nothing more. Small bathroom en simple facility, but it was enough and good for the low price.
it was perfecty situated for sailing, windsurfing, biking or just strolling the lakeshore. Plenty of restaurant choices nearby.
clean, friendly stuff, exellent location, very close to the lake, breakfast was good room was very small & dark
Friendly staff, free organised bike tours (need your own bike), ok pool, fantastic view, nice breakfast.Clean. While room (single) was clean, amenities were rather minimal even for Italian standards. Small shower. No airconditioning (they prob never thought they would need it.. climate change requires even mountain hotels to rethink their clients cooling needs). Few accessories (only one small soap bar for example and not changed when past its 'use by' date). Perhaps i simply needed to book a more expensive room to get these 'essentials'.
Beautiful view from hotel, very welcoming and helping staff, nice equipment our room was without a view
v helpful and friendly staff no
not much Firstly the hotel was completely out of the way with nothing anywhere near it. One of the reception staff was extremely rude and unhelpful. The air conditioning system broke down after 3 days and although we were assured it would be fixed the following day it still wasnt fixed when we were leaving 3 days later. The cleaner in the hotel thinks she is running it. She was telling us when she would clean our room and the reception staff asked us to vacate the room bfore 11 if we wanted it cleaned. So basically you have to get up early every morning if you want your room cleaned. And when we didnt and asked for housekeeping the cleaner started ranting and raving infront of us. By far the worst place we stayed in,
Very friendly staff and a very beautifull place to relax.The beds have house dust mites so be carefull....Otherwise great.Not to forget the very rich breakfast.
Very nice and clean rooms, absolutely gorgeus view from the room balcony, from all the common areas terraces and from the dining room. Over all tastefull design and detail to guests comfort. The grounds of the hotel are very relaxing and inviting for exploring. Excellent breakfast - wide selection of food. The signpost for the hotel is almost invisible - easy to miss. The road is a little busy during the day - but it gets quiet in the evening and is down the hill from the hotel.
To be honest, the room was ok, it had a very high wood ceiling which was covered in cobwebs. To me, that is awful, i hate creepie crawlies and that was such a big put off - the bathroom was tiny and in all fairness, the place was overrun with spiders, earwigs etc. Won't be using this hotel again. It was located basically in the middle of nowhere. About half a dozen places to eat further down the road but not fantastic. View from our bedroom window was good but is a bit over-rated on other reviews. However, that is my opinion and not necessarily everyone elses. Tiny bathroom, overrun with creepies
Fantastic View of Lake Garda and Staff made us feel welcome. Room was clean and comfortable.
The view was fantastic, the staff was smiling and very helpful
The views are very impresive - good small but good swimming pool. Quiet. Breakfast quite good Only go if you are a cycilist or have a car. The only road leadind to nago which isnt by the lake is a busy dangerous road with out a path even then path down to lake is quite rocky. I do tnot think that this was clearly stated- we wasted a lot of money on taxis
The hotel interior is clean, sleek and modern with a minimalist feel to the decor. Staff were helpful and cheerful without being over bearing. Only ate breakfast but it was of a high quality, however, if you must have your chocolate or coffee HOT then you will be disappointed. The room was clean and comfortable with a shower. The balcony area was large and had a side view over the marina towards the lake. Parking is limited but if you get a space then it's not a problem. There is underground parking but again spaces are few. Hot drinks at breakfast could be hotter!
very pleasent, helpful staff, relaxed enviorment.
Beautiful & clean, pretty good breakfast - almost no complaints! Rooms aren´t very soundproof.. Also, would be nice if the hotel staff could somehow limit the use of the internet from kids who sit and play (loud) games for hours (and their parents don´t mind). I would have needed the internet but couldn´t communicate with German kids.
The free bike use was very useful, and the location is ideal for watersports, and is within walking distance of Riva town. Lots of good restaurants nearby. Modern design was nice, and good internet access and helpful staff with good local information. The sauna and steam room were nice too. Nice balacony with lovely views. The colour of the rooms were very dull (battleship grey!), and the wooden floors in the rooms were very noisy.
Modern decoration, breakfast ok, clean, close to the beach small room, distance from the centre, location by the busy main road, table reservations at the breakfast in the best tables
View of the lake, parking was good. Too far to walk to the main town area. this hotel is surrounded by pizza bars for mountain bikers with little choice for anything else.
The staff were very friendly and helpful the room had good views, the sound proofing was also very good, well built hotel
Good location close to beach and good pool.
Hotel was very modern and very very clean,would use again
Staff were superb, extremely helpful. Room and all facilities very clean and well maintained. The sun terrace was lovely and quiet. The bar was very good value. The rooms are pretty small. The first one we were given was absolutely tiny with what was effectively a shared balcony (one large balcony which had been divided into three with thigh-height metal railings, so there was no privacy at all). My main problem is that the walls are paper thin. Short of actually joining them in bed I couldn't have been any closer to the people in the next room and their nocturnal activities. On one day we actually heard two cans of coke being opened in the next room.
Brilliant hotel, I have stayed here before and will come back again. I have also recomended it to friends. Enough said I think. A+
This is an excellent hotel and offers ''quality for money''. We agree with earlier reviews, the hotel personnel does everything it can to make you stay at home. The rooms are clean, breakfast is superb, the pool and garden are nice and very well maintained and there's a very relaxing atmosphere. We would go back anytime!
Regardless that it was low season and I was the one and only customer I got full sevice! Location is perfect, just off the busy traffic but close enough to restaurants etc, easy to find and spacious parking. Good breakfast. Will be back.
Very Friendly family run hotel Nothing - everything was excellent
A good place for Mountainbikers. Parking place for the car and bike depot included. Nice breakfast and enough space in breakfast room. Aircondition in the hotel room works excellent. A calm place, 10 minutes walking distance to the centre. Free of charge WIFI connection. Hotel as a a nice hotel bar to enjoy a Paulaner or Warsteiner after a tough bike tour. The Sauna could be better, no relaxing zone - Not so many good restaurants in walking distance, you need to take a car - No fridge - mini bar in the hotel room
We got support to use internet. The children enjoy the swimming pool.
Location and staff were very good No
This is a very friendly comfortable hotel with a relaxed, homely feel. The staff were so friendly and helpful. It was a real pleasure to spend time at the pool and garden area with lunch/snacks from the poolside bar. The breakfast was fabulous with plenty of choice. I would strongly recommend Hotel Villa Stella if you're looking for a relaxed homely hotel. We hope we'll return soon. There was no air-conditioning in our room but this would not stop us staying here again.
The hotel is not as close to the lake as your website information suggested.
Services, swimming pool, distance to centre Bed not so confortable, room warm without AC
Excellent service from very pleasant people. Although excellent in many ways this hotel is a little dated.
Clean & friendly and no fuss
The quite surroundings see above
The building was uninspiringly 70's
Good location, not too far from Torbole. Had a swimming pool, table tennis table, soccer game table. Bar service available all day. Didn't have a bar fridge in the room, even to keep water cool. No tea or coffee making facilities, even though we requested them. Very small room to fit in a double and single bed. If you wanted an evening meal, you had to notify the hotel at breakfast time! Had a lot of big tour groups in.
pleasant garden for the morning breakfast, bus stop in front of the hotel, helpful hotel staff if room with the view to the street - very noisy traffic in the night and morning
Personal contact and helpfulness. Rooms looking to main road were a bit noisy.
Clean room No
The owners were very pleasant and welcoming. The facilities were excellent and the breakfasts were very good. Staff very good. Family run business which reflected in the way clients were treated. No, nothing. Very good.
Good clean hotel with a spacious room. Breakfast was plentiful and staff were friendly (though level of languages other than Italian was low). Location was a good 25min walk from Garda lake and footpaths were not great.
Swimming pool very pleasant, breakfast on the terrace very nice. You can use the bikes of the hotel go to the town. Too close to the road, ask for a room on mountain side
balcony with nice view the service was not very good
The room is simple, clean and actually includes the facilities required for lodging. The shower is very narrow.
Really friendly staff! Excellent hotel, unbelievable that it is only a 3*! Night porter all night. Very clean hotel. Nice breakfast - liked the variety of coffees :o)
The room was very comfortable, nice view, easy for travling non
stayed for 2 nights with my girlfriend, hotel was better than we expected, super clean, very nice wellness area and friendly staff. breakfast was good and we enjoyed a bike trip to a nearby castle arco. we were satisfied and we will surely be back to hotel rudy in 2011 the hotel is on a bit more busy road so we got waken up early in the morning one day. in the end it was a good thing though .)
nice and clean room; breakfast included; nice people; parking included no wifi connection
we liked the welness center. It was real relax
the hotel was nice, the room was clean and home. the breakfast was very nice.
Very nice room, beatifully designed
Bedrooms are spacious and fairly clean. Excellent, prompt, dependable staff and reception desk. Air conditioning works very well, and there is a minifridge in the room. The beds are comfortable. Other reviewers commented on the noisiness of the passing train; in my room with the windows closed it sounded like faraway thunder, and wasn't loud enough to wake me up (and I wake up with almost any noise). Location is very bad. It is on a secluded road without any restaurants or shops nearby. Must drive, or take a taxi or a train to get into Rovereto or other nearby towns. On closer inspection, the sheets and towels were not very clean, though the rest of the room was impeccable. The hotel restaurant has high-quality food, but it is predictably more expensive than comparable restaurants in town.
The rooms and aircon was very good also the restaurant in the evening was very good. The breakfast was typical Italian,not much choice and even no fresh espresso!It came out of a tourist machine!! No danish in a four star place?the restaurant could do better with Fresh OJ and fresh baked eggs and bread.
Staff and restaurant was great Internet was poor and seemed to block basic sites like web based email. Hotel was hard to find even with navigation system in car
new rooms, interesting design, good food, nice landscape arround, good price. We will come back.
Very nice staff. Large rooms
Fantastic location on the Lake Garda, superb views. Excellent location for water sports - windsurfing, yachting but also for walks. If you travel from Austria to Italy is a very good place for an over-night stop. Designer room and very spacious for three adults. No heating in the rooms (it was October and quit cold), but is the Italian law to switch on the heating only after mid-october. I couldn't see any a/c either in the room but I supose it doesn't get very hot in summer as it is practically in the mountains. We also had a leak at the bathroom sink wich they couldn't fix being on a sunday.
The whole experience
Had a very pleasant stay at The Feeling Hotel Luise. All the staff were really helpful and very efficient. The food was outstanding. The location is perfect, short stroll to town centre and to the lake. Would definitely return to this hotel if ever in the area.
The hotel was very good with excellent facilities, quite expensive but worth it. The hotel staff were very polite and attentive, everything you would expect from a top hotel. There was no hot chocolate for my daughter's breakfast!
service was excellent staff very very nice The purpose of the holiday wa to relax after my partners illness. The air conditioning had been turned off, this affected my partners health so we had to cut our holiday short as the air conditioning could not be switched back on. Pity as a nice hotel but a very expensive none relaxing holiday for us.
An evening buffet dinner was served from 7 to 9 pm. The food was very good. The hotel was situated on a busy road roughly 8 minutes from the town centre and the lake. The hotel "theme" and design did little to enhance the hotel and would be more appropriate in an urban enviroment like New York rather than near spectactular italian scenery. Although the towels were changed daily, the bed sheets were not changed until we requested they be changed on day four of our six day stay. Our superior bedroom was situated to the rear of the hotel overlooking the swimming pool, the car park and a very big factory nearby, also a view of the surrounding mountains. The price we paid for our six night stay was expenisve and we were disappointed with the location of the hotel.
It was all good, I would stay there again and I will recommend this hotel to friends and family
Keep in mind that 4 stars in Italy would never be 4 stars in Germany, Austria or Switzerland...
Clean and comfortable. Location is good as it is close (within walking distance) to the town centre and to my conference place. View is wonderful.
The quality of the hotel, the suite was very comfortable, pool was excellent, just right for families. Very quiet interms of noise, lots of things to do. 10min walk into town.
The receptionists had great english and were extremely friendly and helpful. They organised buses, dinners, taxis etc for me. The breakfast was great. The only thing they might need to improve is advertising the price of the evening meal served & also pricing on the mini-bar in the rooms.
The place is very noisy. We've booked several weeks ahead and told the hotel we were coming with a 1 year old baby. Sure enough, our room (best category) was right above the ballroom, were they had music until midnight. Then afterwards we could hear someone in the room next to ours snore - as if there was no wall at all. Next day, until about 3am disco music from an open air disco across the road. No fun at all with a small child, and certainly not 4 star accomodation.
Beautiful hotel with lovely, friendly staff and athmosphere, and good facilities. Our wedding party were very impressed with the quality of the food and the excellent service. We had an attic type room. While the room was adequate, the bathroom was very small. My husband could barely get in the door, as it could only open half-way, due to the position of the bidet, and the shower did not have an adequate screen to stop the water splashing on to the floor.
Emailed hotel a few nights before to find out about transport from vbs airport and they were very helpful None
Good location close to the Lake and the town centre The interiors are clean but very dated
My room was full of pets - I think this says enough My room was full of pets - I think this says enough
The friendly staff, convenient location in relation to the lake, shops and restaurants, the Spa facilities and the general ambience of the Hotel.
The staff were excellent as was the location of the hotel Furniture and rooms and general layout very dated. surprised no coffee making facilities in room. Finally, does not cost very much to have Kelloggs corn flakes for breakfast rather than cheap stuff.
Comfortable and friendly staff
Friendly serving staff, pool and AC Front desk staff not friendly and breakfast too old fashion.
good location none
The staff was very helpful and the welcome basket of fruit in our room. Nothing
The staff were very pleasant at reception and the bar, even though it was off season No food availible during the day, breakfast selection could be improved staff at breakfast were completely different to reception and bar
it is possible to hear noise from the other rooms. we had a woman with a cough in the room to the left of us, a phone constantly ringing in the room to the right of us and a child running around in the room above us.
Relaxing on the shores of Lake Garda. Excellent room, pool. Pleasant staff (apart from one female on reception). We stayed as bed-and-breakfast guests. We were not given a designated table and had to wait to be seated every morning, normally in the roasting hot consevatory area. Made to feel lesser-class, when we were the ones not on a package deal!
Warm and nice wother in pool. Good heating. OK breakfast.
Very comfortable and clean hotel. Our room was large and had a lovely view over the mountains. We stayed B&B board and the breakfast was great! Nothing. Everything was perfect.
Very nice hotel I found some of the staff not very freindly & rude
nothing location, pillows, food, service!!!!
Pleasent enough , basic buffet, poor wine list, should be sold as a saga venue as most clients in the 60+ age group, very dated entertainment Facilitys such as free bike loan, swimming pools and gardens very good Buffet meals not that good , but the package was resonabile so can`t really complain
Clean, comfortable and free parking. Nice location.
The view from my window, breakfast included with the price of the room, the free internet service, the friendliness of the staff. nothing
Clean, very comfortable, very good facilities No
The food at lunsj and dinner was very good. The service was not good. Smiling had not been invented in this hotel