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Very nice staff. Large rooms
Fantastic location on the Lake Garda, superb views. Excellent location for water sports - windsurfing, yachting but also for walks. If you travel from Austria to Italy is a very good place for an over-night stop. Designer room and very spacious for three adults. No heating in the rooms (it was October and quit cold), but is the Italian law to switch on the heating only after mid-october. I couldn't see any a/c either in the room but I supose it doesn't get very hot in summer as it is practically in the mountains. We also had a leak at the bathroom sink wich they couldn't fix being on a sunday.
Superb location. No air conditioning or fans in rooms = extremely hot rooms during summer months. The free parking "near the hotel" is actually a lone parking lot some 10 minutes walk away.
We thought the location right by the lake edge was lovely and because we had a room overlooking the Lake we enjoyed the views very much. Good internet facilities despite the fact that you had to ask the reception for a password every time you wanted to use the machine. The hotel restaurant had good food. Our room wasn't ready when we checked in ( within the recommended check in times). Parking is a real problem at the Hotel. Only a few temporary parks immediately outside and we had to park our car, a ten minute walk away,as provided by the Hotel.
The location was good. It advertised wlan and air-con. it did not have either of these. Not value for money. False advertising. I stayed there because it was supposed to have these facilities.
The pool is nice, the location in the area is nice the air conditioning does not really work - it makes only noise - no cold air!! there are not enough chairs and sunshades in the pool, and they do not clean the room in all the time you stay - even if it is for a long time
Extremely friendly hotel, with excellent location and well furnished room. The staff worked very hard. We thought that the insistence of paying cash for all drinks each evening was a real nuisance - they could have simply taken a visa deposit. Food was very german, rather than italian.Vegetarian food was fairly low profile
Our room wasn´t prepared at time.
aircon room, the balcony and the lovely swimming pool.
Please write at least 15 words
Big rooms, nice location room was located in the basement with no view and iron bars around the 'balcony'
Very modern, clean and tidy room was very small
Very clean. Great restaurant. Great breakfast!
Overall very positive Breakfast average, could do far better on the fresh fruit
A good clean modern hotel with lots of facilities available.
What a wonderful hotel, well run............great large rooms, spotless We wold prefer to have been down on the lakefront
Staff very friendly and helpful. Excellent cuisine. Spa facilities good; room very comfortable and hotel gardens very pleasant. Nothing.
the view of the mountain i make a reservation for a matrimonial bed, i get a 2 bed room, the room card didn't worked...
The beds were super comfortable. The breakfast was excellent. Both swimming pools were great. The staff could have been a little friendlier.
The spa was very good The welcome drink. I am not used to that thus wanted to have a drink after dinner (outside). Upon showing my voucher they said that there was another card for those drinks which obvviously did not have what I wanted. I was a bit irritated with that. Offering a better chouice would cost an extra 3 to 4 Euros. Wh not do that? Or just stop offering the welcome drink completly or give the drink upon arrival. Small thing but...
good hotel, very clean. the stuff was very nice, speaks english, good breakfast. 10 min walk from the center. the spa is good, we had a massage. the indoor pool is not for children
The location on the lake was breathtaking and the superior room was spacious. I was shocked that I was unable to get anything to eat at 4pm due to all cafe bar restaurants closing between 2 and 3.30pm.
Excellent services and facilities. The best hotel in Riva Del Garda. a few (but pleasent) minutes walk to the town center, internet is not free.
The hotel has pleasant grounds, appears to have a good range of facilites, and the breakfast buffet is reasonable. The standard rooms are of low quality with plastic chairs, table, and furniture and have a general air of shabbiness. They are certainly not up the standard expected of a 4-star hotel and the high price charged. The desk staff are generally unconcerned and unhelpful.
Fabulous views, quiet location, short walk down quiet lane to center, hotel and facilities good. The restaurant service and the breakfast quality meant we did not wish to eat there on an evening.
The area was nice & the view of the Lake was good. The attitude of some of the staff, in particular one of the waiters who was rude & obnoxious to everyone. The swimming pool surrounding was very poor. My husband had splinters twice just walking on the wooden decking, which were between 1-11/2 ins long. One hit the bone. The water in the pool was also extremely cold. As we were B&B & not 1/2 board, we were not allocated a table for breakfast like people who were staying 1/2 board, meaning we had to scrabble around to find a free table, making us feel like 2nd class citizens.
the view was fabulous and the staff were friendly and helpful
Fantastic view!!! From the pool and the room!
Stunning location and we were lucky to get a superior room with a huge balcony overlooking Lake Garda for a good rate. Beware the standard rooms however, as they look out on a wall of rock and must be very gloomy.
Very pleasent staff.very clean and tidy.excellent location.beautiful scenery. Air conditioning in bedroom could be alot better.not cold enough.
We were given a fantastic room with stunning views of the lake. The lady/gentleman on reception was always friendly. We had booked a bed/breakfast room and we found that breakfast was very unorganised. We didn't really know where we were meant to be sitting, or what we were supposed to be doing! Food, however, was faultless and lovely.
The swimming pool and the nice view to the the lake In our hotel room we could see only rock. Between the rock and the room the was a terrace, but it was dark and was not cleaned for a long time. As a four star hotel we actually expected a little bit more.
Rooms design and location are very good. Bathroom in new but very ordinary. Hotel is 3 km above see but view is excellent. Hotel stuff is not very professional. Reception stuff is very unfriendly and you have to wait very long people on bar. Rooms and rest of hotel could be more clean. It is pity because hotel is on very special please and design is super so stuff should take more care about their one facilites.
Good area with nice facilities
Overworked staff with poor attitude, poor quality food, self service buffet no al a carte menu available.
modern smart clean rooms air conditioning not working first 2 days. Breakfast was not good
Good, comfortable, 4 stars hotel. Nice staff, private parking, bike parking, swimming pool and good restoran
Hoteliers are so arrogant and rude to guest. i never ever exprienced such kind of people.
Walking distance to lake, fantastic setting, large,clean, modern rooms, late check-out, helpful staff -
nice atmosphere, surroundings, to small TV set, beds in upper floor (we stayed in 4 beds apartment) were small
Nice hotel with very friendly personnel. Good room price for that location and quality. The sauna and the pool are very nice after a rainy autumn hiking day. The sauna is pretty good even in Finnish standards. Rooms are clean and ok, a drying radiator in the toilet is good for wet clothes. Breakfast ok. Quite limited restaurant services in the evening, only a small bar. This was the low season and dont know if the case is different in the summer.
The staff were very friendly and helpful the room had good views, the sound proofing was also very good, well built hotel
Hotel was very modern and very very clean,would use again
View of the lake, parking was good. Too far to walk to the main town area. this hotel is surrounded by pizza bars for mountain bikers with little choice for anything else.
Modern decoration, breakfast ok, clean, close to the beach small room, distance from the centre, location by the busy main road, table reservations at the breakfast in the best tables
Beautiful & clean, pretty good breakfast - almost no complaints! Rooms aren´t very soundproof.. Also, would be nice if the hotel staff could somehow limit the use of the internet from kids who sit and play (loud) games for hours (and their parents don´t mind). I would have needed the internet but couldn´t communicate with German kids.
very pleasent, helpful staff, relaxed enviorment.
The free bike use was very useful, and the location is ideal for watersports, and is within walking distance of Riva town. Lots of good restaurants nearby. Modern design was nice, and good internet access and helpful staff with good local information. The sauna and steam room were nice too. Nice balacony with lovely views. The colour of the rooms were very dull (battleship grey!), and the wooden floors in the rooms were very noisy.
Good location close to beach and good pool.
Staff were superb, extremely helpful. Room and all facilities very clean and well maintained. The sun terrace was lovely and quiet. The bar was very good value. The rooms are pretty small. The first one we were given was absolutely tiny with what was effectively a shared balcony (one large balcony which had been divided into three with thigh-height metal railings, so there was no privacy at all). My main problem is that the walls are paper thin. Short of actually joining them in bed I couldn't have been any closer to the people in the next room and their nocturnal activities. On one day we actually heard two cans of coke being opened in the next room.
The hotel interior is clean, sleek and modern with a minimalist feel to the decor. Staff were helpful and cheerful without being over bearing. Only ate breakfast but it was of a high quality, however, if you must have your chocolate or coffee HOT then you will be disappointed. The room was clean and comfortable with a shower. The balcony area was large and had a side view over the marina towards the lake. Parking is limited but if you get a space then it's not a problem. There is underground parking but again spaces are few. Hot drinks at breakfast could be hotter!
My room was full of pets - I think this says enough My room was full of pets - I think this says enough
Comfortable and friendly staff
Beautiful hotel with lovely, friendly staff and athmosphere, and good facilities. Our wedding party were very impressed with the quality of the food and the excellent service. We had an attic type room. While the room was adequate, the bathroom was very small. My husband could barely get in the door, as it could only open half-way, due to the position of the bidet, and the shower did not have an adequate screen to stop the water splashing on to the floor.
Good location close to the Lake and the town centre The interiors are clean but very dated
Emailed hotel a few nights before to find out about transport from vbs airport and they were very helpful None
The staff were excellent as was the location of the hotel Furniture and rooms and general layout very dated. surprised no coffee making facilities in room. Finally, does not cost very much to have Kelloggs corn flakes for breakfast rather than cheap stuff.
The friendly staff, convenient location in relation to the lake, shops and restaurants, the Spa facilities and the general ambience of the Hotel.
The place is very noisy. We've booked several weeks ahead and told the hotel we were coming with a 1 year old baby. Sure enough, our room (best category) was right above the ballroom, were they had music until midnight. Then afterwards we could hear someone in the room next to ours snore - as if there was no wall at all. Next day, until about 3am disco music from an open air disco across the road. No fun at all with a small child, and certainly not 4 star accomodation.
good location none
Friendly serving staff, pool and AC Front desk staff not friendly and breakfast too old fashion.
nice and clean room; breakfast included; nice people; parking included no wifi connection
Really friendly staff! Excellent hotel, unbelievable that it is only a 3*! Night porter all night. Very clean hotel. Nice breakfast - liked the variety of coffees :o)
Good clean hotel with a spacious room. Breakfast was plentiful and staff were friendly (though level of languages other than Italian was low). Location was a good 25min walk from Garda lake and footpaths were not great.
stayed for 2 nights with my girlfriend, hotel was better than we expected, super clean, very nice wellness area and friendly staff. breakfast was good and we enjoyed a bike trip to a nearby castle arco. we were satisfied and we will surely be back to hotel rudy in 2011 the hotel is on a bit more busy road so we got waken up early in the morning one day. in the end it was a good thing though .)
we liked the welness center. It was real relax
The room is simple, clean and actually includes the facilities required for lodging. The shower is very narrow.
The room was very comfortable, nice view, easy for travling non
the hotel was nice, the room was clean and home. the breakfast was very nice.
balcony with nice view the service was not very good
Swimming pool very pleasant, breakfast on the terrace very nice. You can use the bikes of the hotel go to the town. Too close to the road, ask for a room on mountain side
The Staff were very helpful, friendly. The Hotel was very clean. Bright and Cheery It was very hot at night without air conditioning and with windows open the traffic noisy. However, I still enjoyed my holiday immensley
Very friendly & helpful staff. Good breakfast (until 11.00) and nice and clean room. The beds weren't really comfortable. Our backs were hurting after a couple of days.
A lovely hotel with friendly staff. It was clean and the room was very comfortable. There was lots of choice for the breakfast buffet. A perfect choice for a overnight stay/short break. I have nothing negative to say!
Relaxed comfortable hotel. Very informed staff able to answer all questions. Excellent facilities including breakfast. Perfect location within the town. Clean rooms that were basic but very functional.
Very helpfull and friendly staff, nice and bright decorations reflecting the cleaness of the hotel. poss could have done with air con in rooms. Ours was ok because we had 2 windows being a corner room.
internet access no
The people were friendly, welcoming and well organised. The hotel is at a convenient location, close to the lake
Friendly Staff, great location, excellent value for money. Will definately be returning
The hotel has a very relaxed atmosphere,the staff are very friendly and helpfull,the food is excellent,the hotel is very clean and is situated very close to the lake and the town.I would give the hotel 10/10 for everything.We will be returning some day.
excellent hotel base for north garda. Breakfast excellent . many wonderful little extras . we would definately stay there again rooms cooled by ceiling fans which was our only fault with the hotel. rooms too hot in summer .
Very friendly & helpful staff. Great location & excellent value for money.
This is an excellent hotel with very friendly staff and service. We have three boys ages 2, 4, & 6 and we were all very comfortable at this hotel.
Friendlyness of the staff, room was very modern and clean. Staff was very helpful and competent.
Very helpful staff. Sauna and fitness rooms were a bonus. A good practical hotel. No major flaws. This hotel is for the head rather than the heart.
very nice staff, new rooms, very clean!