TownePlace Suites by Marriott Chicago Naperville

Staff was very polite, friendly and professional Hotel was in excellent condition. Room was very clean and comfortable. - I will stay here again when in the area

Very, very clean and the front desk clerk, Oscar, was very polite and helpfull. Complimentary breakfast was a surprise as we stayed a lot in hotels lately and it is not included with the room anymore. Very pleased with the wireless internet. We expected to have a pull out sofa in a king size suite but it wasn't the case, however, we handle it with that recliner and the ottoman for the kid. Bathroom space is divided between sink area and the rest and it is very tight.

The Hotel overall view from outside was excellent. The staffs welcomed me as I entered the lobby; enlighten me on refreshments and the property overview. Front desk agent Nick was patient and took his time to tell me about the nearest attraction and museums. Oh yeah, Overnight agent Theresa was a darling also; she was energize throughout the night and have my most gratitude. It was a great pleasure staying at the hotel because of the staff and cleanness of the rooms and overall property. I felt at home although I wasn’t and that is a great feeling. I would recommend anyone to visit and stay, as I will do the same in the future.

We were very pleased with this hotel. The facilities were clean and up-to-date, and the employees were friendly and helpful.