Pros (+) Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Cons (-) Shower was really small
4 stars
Eurostars Hotel Excelsior
Photos of Eurostars Hotel Excelsior
Overview
Eurostars Excelsior is located in San Ferdinando, a few minutes from Castel dell'Ovo. It provides sea views and complimentary Wi-Fi.
Offering views of Mount Vesuvius and Gulf of Naples, the hotel is an ideal base for those wanting to scope out popular attractions in Naples. It has child-minding services, a currency exchange and a reception that operates around the clock.
Each room at Eurostars Excelsior comes with a mini bar and all the essentials for a comfortable stay. An in-room safe, a rollaway bed and a flat-screen TV can also be found in each.
In-house dining options include Ristorante La Terrazza, which is a convenient spot to enjoy a meal. Each evening, guests are able to relax in the cozy lounge bar. A choice of dining options can also be found close by.
Naples International Airport is around a 20-minute car ride from the hotel and Molo Beverello Ferry Terminal is within walking distance. Castel Nuovo, Royal Palace of Naples and Teatro di San Carlo are each within walking distance.
Latest deals for Eurostars Hotel Excelsior
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Eurostars Hotel Excelsior
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Quiet street view
- Sea view
- Seating area
- Hardwood or parquet floors
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
- City view
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Non-feather pillow
- Upper floors accessible by elevator
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Parking and transportation
- Parking
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Eurostars Hotel Excelsior
8.8
Very good
3679 verified ratings
Wonderful
2216
Very good
653
Good
410
Okay
133
Fair
137
Mediocre
56
Poor
74
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, making it a convenient choice for dining and exploring Naples. However, many reviews pointed out that the hotel is quite old and in need of maintenance, with issues related to cleanliness and outdated facilities.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
36 reviews
All reviews
Cons (-) The bed was not comfortable and the walls were thin. A lot of noise at midnight
Cons (-) They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate
Pros (+) Old world charm and great location. Staff was very helpful.
Cons (-) Rooms were a bit dated.
Pros (+) Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
Pros (+) The location was great. Walking distance to many restaurants
Cons (-) Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of Eurostars Hotel Excelsior?
Eurostars Hotel Excelsior offers outstanding rooftop patio with sea views, spacious rooms, and a great rooftop bar. The hotel is located in a perfect spot with views of the castle and the sea, making it a truly gorgeous hotel.
What dining options are available at Eurostars Hotel Excelsior?
Eurostars Hotel Excelsior has Ristorante La Terrazza, a convenient spot to enjoy a meal, and a cozy lounge bar for evening relaxation. Additionally, there are various dining options close by.
What can I expect from the cleanliness at Eurostars Hotel Excelsior?
While some guests have mentioned issues with cleaning, others have praised the spacious and elegantly decorated rooms, as well as the amazing atmosphere and excellent service. The hotel offers daily housekeeping and enhanced cleaning for safety.
Is Eurostars Hotel Excelsior suitable for families?
Eurostars Hotel Excelsior provides child-minding services, making it suitable for families. The hotel also offers spacious rooms compared to European standards and a great waterfront view.
What are the best times to visit Eurostars Hotel Excelsior?
Eurostars Hotel Excelsior is ideal to visit in September during the high season, offering perfect location, grandeur, and style. The hotel is also located in a very safe part of town, making it a great choice for a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the sea or Mount Vesuvius comes highly recommended.
Enjoy the Rooftop Patio
Many guests praised the outstanding views and ambiance of the rooftop patio. It's suggested to spend an evening there to relax and take in the beautiful surroundings.
Consider Room Selection Carefully
Some guests noted that certain rooms may be outdated and in need of renovation. It's advisable to check recent guest reviews for specific room recommendations to ensure a comfortable stay.
Take Advantage of the Location
The hotel's location near popular attractions such as Castel dell'Ovo and Piazza del Plebiscito makes it convenient for exploring Naples. Guests are encouraged to take advantage of the nearby sights and activities.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, particularly from the promenade. Light sleepers may want to consider this and choose a room away from potential sources of noise.
Explore Dining Options
While the hotel offers dining facilities, some guests found the menu disappointing. It's recommended to explore nearby dining options for a wider culinary experience.
Check for Special Services
Guests appreciated the helpful and accommodating staff, particularly those at the front desk and restaurant. It's suggested to inquire about special services or recommendations from the staff for a more personalized experience.
Plan for Breakfast
Reviews about the breakfast were mixed, with some guests finding it delicious and others expressing disappointment. Guests may want to consider their breakfast preferences and explore alternative options nearby.
Consider Seasonal Rates
The hotel experiences high and low seasons during September and November, respectively. Travelers may want to plan their visit accordingly to take advantage of seasonal offerings and avoid crowds.
Be Prepared for Room Facilities
Some guests encountered issues with room facilities such as Wi-Fi and air conditioning. It's advisable to confirm the availability and functionality of essential amenities before arrival.
Location
Via Partenope 48, 80121 Naples, Naples
What's nearby
- Castel dell'Ovo295 yd
- Piazza del Plebiscito0.4 mi
- Biblioteca Nazionale Vittorio Emanuele III0.4 mi
- Palazzo Reale di Napoli0.4 mi
- Teatro di San Carlo0.5 mi
- Galleria Umberto I0.6 mi
- Castel Nuovo0.6 mi
- Santa Brigida0.6 mi
- Via Toledo1.1 mi
- Università degli Studi di Napoli Federico II1.2 mi
- Chiesa del Gesù Nuovo1.2 mi
- Spaccanapoli1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 15063049ALB0475, IT063049A1AOBMGGOX
Essential information about Eurostars Hotel Excelsior
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $369 |
Average price (weekend night) | $440 |
When to book a room at Eurostars Hotel Excelsior
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Eurostars Hotel Excelsior
FAQs when booking at Eurostars Hotel Excelsior
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Naples |
Distance to airport | 4.4 mi |
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