Basics
Services and conveniences
Accessibility and suitability
Parking and transportation
Kitchen
Outdoor
General
Media and entertainment
Bathroom
Workspace
Dining
Health and safety
Family friendly
Laundry
Things to do
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the very nice staff, clean and spacious rooms, and the modern facility with a very nice pool.
Are there any concerns about the beds?
Some guests have mentioned that the beds are extremely firm and uncomfortable, which might be a concern for some visitors.
What practical information can you provide about the breakfast?
Guests have enjoyed the breakfast with an assortment of dessert-like foods and friendly staff serving the food. However, some have mentioned that the breakfast was limited and the service could be improved.
Is there any feedback about the cleanliness of the hotel?
Guests have appreciated the clean rooms and the helpful staff. However, some have mentioned issues such as mildew in the bathroom and cleanliness not being a strong point.
What can guests expect in terms of parking availability?
The hotel offers free parking and a convenient parking garage under the hotel. However, some guests have mentioned issues with flooding in the garage during heavy rain.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests found the rooms to be spacious and clean, while others mentioned that the beds were uncomfortably hard. It may be worth requesting a room with a comfortable mattress or inquiring about mattress toppers.
Check Nearby Attractions
The hotel is located close to several attractions such as Museo di Capodimonte, Catacombe di San Gennaro, and Orto botanico di Napoli, making it convenient for sightseeing.
Verify Airport Shuttle Service
If you require airport transportation, it's advisable to confirm the availability and cost of the airport shuttle service, as some guests mentioned it was available for an additional charge.
Explore Dining Options
The hotel has a restaurant and bar, but some guests found the breakfast to be limited, while others enjoyed the breakfast buffet. It may be helpful to inquire about the dining options to set expectations accordingly.
Inquire About Pool Availability
While the hotel has an outdoor pool, some guests noted that it was closed during their stay. If the pool is an important amenity for your visit, it's recommended to confirm its availability.
Address Accessibility Needs
The hotel offers increased accessibility and features such as roll-in showers and wheelchair-accessible units. Guests with specific accessibility requirements may want to verify the suitability of the available facilities.
Plan for Parking
The hotel provides free parking, including private and underground parking. However, a few guests mentioned issues with the underground parking during heavy rain, so it's advisable to consider this when planning your stay.
Consider Seasonal Factors
The hotel experiences low season in August and high season in April, which may impact the availability of certain services or the overall atmosphere during these periods.
Confirm Room Amenities
Some guests noted the absence of certain room amenities such as refrigerators, microwaves, and kitchen utensils. It's recommended to verify the in-room facilities based on individual needs.
Evaluate Service Quality
While many guests praised the friendly staff, a few mentioned issues with service, such as slow check-in and housekeeping entering rooms early on the day of check-out. It may be helpful to manage expectations regarding service quality.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | September |
Average price (weeknight) | $93 |
Average price (weekend night) | $125 |