Rent a Subaru in Naples
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Companies that offer Subaru car rentals in Naples
Hertz
6.3
Okay
30 reviewsCleanliness
6.8
Comfort
7.0
Pick-up/Drop-off
5.7
Value for money
5.9
3 locations in Naples
Filters
Reviews
2.0 Poor
Nov 2022
2.0 Poor
Sep 2019
Cons:
Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.6.4 Okay
May 2018
Cons:
Waiting time for picking up the car6.0 Okay
May 2018
Pros:
I liked the staff at Hertz very attentive and explained everything.Cons:
The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.2.0 Poor
May 2018
Pros:
NothingCons:
I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!6.0 Okay
May 2018
Pros:
new and clean carCons:
the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was fullThrifty
8.9
Very good
1 reviewBest rated
Cleanliness
9.7
Comfort
9.0
Pick-up/Drop-off
8.1
Value for money
7.1
3 locations in Naples
Avis
7.5
Good
8 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
7.5
3 locations in Naples
Filters
Reviews
8.0 Very good
Jul 2019
Pros:
The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company2.8 Poor
Jun 2019
Cons:
Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h3.6 Poor
Jul 2018
Cons:
Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.2.0 Poor
Oct 2015
Pros:
The people did a quick check on the vehicle and processed the return quickly.Cons:
We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.Dollar
7.0
Good
15 reviewsCleanliness
8.5
Comfort
7.0
Pick-up/Drop-off
7.0
Value for money
7.0
3 locations in Naples
Filters
Reviews
4.0 Mediocre
Aug 2020
Pros:
One of the men was helpful, the other one was rudeCons:
I reserved on Kayak a car that showed a sedan and it was for 5 people and 2 luggages. I received a Fiat Panda Only one luggage fit and 5 midgets would have fit maybe...10.0 Wonderful
May 2019
Pros:
Staff was very accommodating...gabe me multiple cae options.4.0 Mediocre
Oct 2018
Pros:
Great rate for the carCons:
Service was terrible. We waited almost 2hrs in line to pickup the car.Sixt
6.5
Okay
12 reviewsCleanliness
8.0
Comfort
7.2
Pick-up/Drop-off
6.1
Value for money
5.6
2 locations in Naples
Filters
Reviews
2.0 Poor
Nov 2023
4.0 Mediocre
Jul 2022
8.0 Very good
Jun 2022
6.4 Okay
Oct 2019
Cons:
I made a reservation for a Ford focus or similar sized vehicle. Sixt only had a Jeep Renegade available for me - a full sized SUV. I was driving on the Amalfi Coast thr next ř days and purposely booked with them to get a smaller vehicle when navigating the small roads there. I was told take it or leave it when I arrived at the check in counter9.2 Wonderful
Jul 2019
Pros:
The staff at drop off were good and the process was simple.Cons:
I processed my car rental to start at the Naples airport as we were flying in that morning. My reservation said pick up at airport, but the address was to the Naples train station. It was surmised that the car I requested was not at the airport just the train station. I ended up taking a taxi (5Europcar
4.0
Mediocre
3 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
6.6
Value for money
4.0
3 locations in Naples
Filters
Reviews
2.0 Poor
Jun 2018
Pros:
We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...Cons:
Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!6.0 Okay
Dec 2016
Cons:
Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.Alamo
6.8
Okay
No reviews available
Cleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
6.8
Value for money
6.8
2 locations in Naples
Ace
4.0
Mediocre
No reviews available
One location in Naples
National
2.0
Poor
No reviews available
2 locations in Naples
69 travelers who rented a car in Naples gave the car agency they used an average rating of 6.7
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