Cons (-) Toilet seat was unsanitary. Water went off. Paint was peeling. Breakfast was minimal.
2 stars
Somatel Nashville Airport
Photos of Somatel Nashville Airport
Overview
Motel in Nashville with free parking Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is not available. Somatel Nashville Airport Hotel offers 87 air-conditioned accommodations with irons/ironing boards. Televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Latest deals for Somatel Nashville Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Somatel Nashville Airport
- Free Wi-Fi
- Free parking
- Cable or satellite TV
- Internet
- Laundry service
- Laundry facilities
- 24hr front desk
- Cribs available
- Increased accessibility
- Wake-up service
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
General
- Telephone
- Carpeted
- Seating area
- Interconnected room(s) available
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Toilet
- Private bathroom
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- 24hr front desk
Media and entertainment
- Cable or satellite TV
Workspace
- Desk
Family friendly
- Cribs available
Pool
- Pool
Reviews of Somatel Nashville Airport
5.4
Fair
1152 verified ratings
Wonderful
187
Very good
89
Good
152
Okay
104
Fair
147
Mediocre
80
Poor
393
Summary of reviews
Guests say
Guests appreciated the great location and some positive interactions with staff, but the overwhelming consensus is that the hotel suffers from severe cleanliness issues, poor service, and maintenance problems. Many guests reported unsanitary conditions and a lack of responsiveness from management, leading to a highly negative experience overall.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.5 out of 10
3 reviews
All reviews
Pros (+) Tha staff was initially was difficult to deal with but after rectifying an issue there were Pleasant. The location was also perfect for us to enjoy an evening out on the town and also make it to the Titans game
Cons (-) The room was disgusting I slept on top of the blankets because I did not want to put my skin on anything. I literally felt like I needed to take a shower after taking a shower because the bathroom was disgusting
Pros (+) Easy to find
Cons (-) Room phone didn't work, smoking room we requested but huge burn mark in carpet and sticky fix in another area. One roll of TP, had to walk to the desk to get another. Pool was green.
Pros (+) The hotel smelled so terrible it reeks of cigarette smoke and there were bugs and the water was sweltering hot you couldn't even turn it down
Cons (-) Everything except the price
Pros (+) It was pretty comfortable and I love how it was around a bunch of places to eat.
Cons (-) It was disgusting. There was a big in our bed that we had to kill and and spider in our tub. When we told the man at the desk he just brushed us off. I feel I should be compensated because that is disgusting.
Pros (+) Great service and super friendly!
Pros (+) I liked nothing about this place. Room was disgusting, we had to switch to another which was just as bad and the owner and cleaning ladies had an attitude about it. Absolutely the worst hotel experience I've ever had.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Somatel Nashville Airport Hotel?
The high season at the hotel is in July, and the low season is in February. Consider visiting during the low season for a quieter experience.
How is the quality of the beds at Somatel Nashville Airport Hotel?
Guests have mentioned that the beds are comfortable, providing a good night's sleep.
Is parking available at Somatel Nashville Airport Hotel?
Yes, the hotel offers free parking, providing convenience for guests with vehicles.
What can guests expect from the food quality at Somatel Nashville Airport Hotel?
Some guests have mentioned that the breakfast is decent and good value, while others have expressed concerns about the lack of breakfast. Consider exploring nearby dining options for a variety of choices.
How is the cleanliness and customer service at Somatel Nashville Airport Hotel?
While some guests have praised the friendly staff and cleanliness, others have expressed concerns about the cleanliness of the property. The hotel has enhanced cleaning protocols in place, and the staff follows safety protocols as directed by local authorities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Noise Levels
Several guests mentioned that the hotel is close to the airport, resulting in loud noise from planes taking off. If you are sensitive to noise, it's advisable to bring earplugs or choose a room away from the flight path.
Verify Amenities
Some guests reported discrepancies between the amenities advertised and the actual offerings, such as the absence of breakfast despite it being listed. It's recommended to confirm the availability of specific amenities with the hotel before booking.
Be Mindful of Surroundings
Numerous guests expressed concerns about the area surrounding the hotel, citing instances of suspicious activity, noise, and a generally unkempt environment. It's advisable to exercise caution and be aware of your surroundings when staying here.
Check Room Cleanliness
Several guests reported cleanliness issues, including dirty floors, unclean bedding, and a lack of cleanliness in the common areas. It's recommended to thoroughly inspect the room upon arrival and promptly report any issues to the staff.
Manage Expectations for Facilities
Some guests were disappointed with the condition of the pool and the discrepancy between the hotel's description and the actual state of the facilities. It's advisable to have realistic expectations regarding the hotel's amenities and facilities.
Evaluate Safety Concerns
Multiple guests expressed feeling unsafe due to various factors such as the presence of suspicious individuals, inadequate locks on room doors, and general security concerns. It's important to prioritize personal safety and address any security-related issues with the hotel staff.
Be Cautious of the Area
Several guests mentioned witnessing or experiencing concerning activities in the vicinity of the hotel, including drug-related incidents and altercations. It's advisable to exercise caution and avoid engaging with any potentially risky situations.
Confirm Booking Details
Some guests reported issues with double charges and disputes over security deposits. It's recommended to keep a record of all transactions and promptly address any billing discrepancies with the hotel management.
Address Staff Interactions
A few guests mentioned encountering rude or unhelpful staff members. While this was not a universal experience, it's important to address any concerns about staff behavior with the hotel management.
Seek Alternative Accommodations
Based on the feedback regarding cleanliness, noise, and safety concerns, it may be prudent to explore alternative accommodation options in the area.
Location
420 Metroplex Drive, Nashville, TN 37211
What's nearby
- Belmont University6.3 mi
- Music City Center6.6 mi
- Country Music Hall of Fame and Museum6.6 mi
- Bridgestone Arena6.7 mi
- Ryman Auditorium6.8 mi
- AT&T Building6.8 mi
- Fort Nashborough6.9 mi
- Nashville Public Library7 mi
- Nashville City Center7.1 mi
- Vanderbilt University7.1 mi
- Tennessee State Capitol7.3 mi
- Vanderbilt Stadium7.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Somatel Nashville Airport
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $66 |
Average price (weekend night) | $76 |
When to book a room at Somatel Nashville Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.3 |
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Distance to city center | 6.8 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 2.2 mi |
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