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Free 1 hour bowling, air-conditioning in the room, new hotel. During our stay the breakfast was not served as a buffet. The hotel is difficult to find.
Great personal, nice hotel romms, perfect breakfast, good food to the dinner, funny in the 1hour free bowling, free parrkering, Its hard to find the hotel, althoug the GPS got us to the str.(not to nr. 20 exactly), we needed to ask more locals, the hotel is hiden beyond a building that does it realy hard to find, we waited ablout 40 min for the dinner,
Not easy to be seen from the main road, and road and car park was a little rough but secure.
The reception staff on arrival were excellent were most helpful in organising a bed for my 9 year old grandson. The beds were the most comfortable we have ever slept in a hotel. Wonderful!
Very nice place - seems to be new. Comfort. Great staff. Sourrandings of the hotel. Hard to find.
Staff was extremely helpful. We had no Polish, but staff would speak either English or German or would get a member of staff who would speak English. Food in hotel restaurant was excellent and by Irish standards very good value for money. Buffet Breakfast excellent also, great selection of food. Swimming Pool small, but has "currents machine", so you can swim against current for as long as you like without having to do lengths. Rooms very comfortable and clean. Suite/apartment well worth the extra few euro, great bathroom and spacious bedroom and sitting room. As there are no towels in the swimming pool, you have to use towels from hotel room or bring your own towel for swimming pool. Towels are however changed each day and possibly extra towels will be provided on request.
Very pleasant and helpful staff! And, the breakfast was the biggest and best we have ever been served!
the staff are very friendly and welcoming,make you feel welcome.the rooms are of a good size and comftable and the breakfast is very good and filling-probably the best breakfast i have had on my trips to poland.this was my 3rd visit to this hotel and will keep going back,it is centrally located and also a lovely quiet hotel..would recommend
English is spoken. The staff are very helpful. Certainly the best hotel in town.
Nice hotel in the centre of Gniezno with very friendly and helpfull staff. The breakfast was perfect, too. We would definitely stay there again!
This was my second stay at this hotel and I have to say that it is incredibly well organised and run by a highly motivated team in every department. Every member of staff make you feel very welcome which is why I had no hesitation in booking it for a second time and will be doing it again soon. Just wonderful.
Great hotel, clean and comfortable / Swietny hotel, bardzo wygodny.
The hotel was quiet at night, the staff were very attentive and friendly, the room was very clean and comfortable and the food was excellent. I would have preferred not to have music playing in the dining room, but apart from that, there was nothing I disliked about the hotel.
Needed a one night stop close to Poznan. Slightly worried approaching the town as dominated by large concrete factory (or something like). No need to be worried though as excellent hotel with very friendly and helpful staff. Restaurant also very good. Would certainly recommend. The only negative aspect were the slightly annoying creaky wooden beds
the central location and the good breakfast on offer on 2 days my room was not cleaned and on the third i had to ask at reception to have clean towels. also no change of sheets for 5 days
excellent Price/quality It is cold in rooms, poor breakfast, no hotel parking
Nice friendly staff, comfortable room and facilities, ok value for cost
elegant,quiet locvation close to the historical sites and town center, excellent in house hotel restaurant opened till late hours. no elevator in 3 story hotel , trerrible pillows,althou given extra pillows on request
The accommodation suited me very well on the start of my travels in Poland. I was disappointed that the staff allowed noisy guests to return to their rooms in the night hours, disturbing other guests.
The staff were friendly and spoke good English. It is a cheap budget hotel and value for money ok for an overnight stay. The hotel didnt accept credit cards and we had to pay in cash.
The personality of the people at the front desk. No
The staff was very kind, and the ladies in the reception were good at English and German. The beds and the bathroom were fine. There was plenty of room. We had difficulty in reading at the table or in bed due to insufficient electrical light in the room.
This hotel was clean and the people working their were so nice and helpful and most of them spoke English so we could communicate with them. The only thing I didn't like was the rough towels and very low lighting in the bathroom.
centrally located no extra leisure facilities
Staff at reception spoke good English, although the restaurant staff only understood basic phrases - but what do you expect in Poland? Not easy to find from the directions given but on asking at a garage we were given very precise directions and went straight to the hotel. Beds are very firm - as normal for budget priced hotels.
Great room and pleasant surroundings. I found it difficult to communicate in English in this part of Poland. However, one receptionist spoke exceptional English.
The service by administartors of the hotel was just outstanding. They were taking care of us before we arrived - sent us all useful information via e-mail and answered our questions very quickly. During our stay the attitude and readiness to help and serve us were exceptional. Just try to keep the service level you have attained.
Very friendly and helpful staff, excellent value for money. One of the best smaller hotels we have used in Poland.
Nice basic hotel for en route travellers . Breakfast was just adequate.
The second time in Hotel Victoria. There are no.
Breakfast was not ready on our first morning and we had to leave by 07-30 to keep an appointment; this meant we had a very rushed small breakfast.