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The hotel was very clean. It was newly renovated. The people were really welcoming. It is a good example of a family run hotel. They had the sincerity of a family and professional service.
Extremely friendly and helpful family run the b&B. They make you feel very welcome and assist with any holiday planning queries. The Pic Nic restaurant attached makes amazing pizza and pasta. The rooms are very clean and tastefully decorated. We were very happy with our stay there. Hard to reach through busy windy narrow roads. Not very close to the surrounding beachside towns. Car is a must to get to hotel. Breakfast is ok but very basic.
Pizzas from Papa and Mamas biscuits for breakfast. Beeing a part of family. Superbe black vine (merlot) and home made ice cream (crocante). Salat "Caprese" of course. Rooms 1-5 are simpy beautiful.
the staff were marvelous, the room is big and comfortable. the price is very cheap. the was keeped klean evryday.
Very friendly family running the hotel, clean and nice rooms, location off the beaten track and quiet in a small village in the hills above Sorrento. Good price/quality ratio. Apart from the "normal"' visits to Herculaneum/ Pompei/Top of Vesuvius and Paestum we also spent a full day in the direct surroundings with climbs/footpaths with spectacular views and nice "old times" beachvillage Marina del Cantone. This was a wonderful day ! a bit quiet in the hotel, since we were the only guests for a couple of days. Time it takes to travel ( very slow traffic on long winding road) to and from the peninsula/ Sorrento to autostrada near Pompei , but this was our own choice of course.
cleanliness, family atmosphere and general wish by proprietors to make us comfortable,nothing too much trouble nothing wrong at all
The hotel was in an excellent position. Only 5 minutes walk from the port and the rail and bus station, but in the centre of the old part of the town. Perfect for sight seeing, eating out and getting about. A wonderful building but guests were not able to use the outside space. Also felt the decor in the rooms was looking a little tired.
lovely room and good location for winter break
Large room, marble bathroom, clean towels everyday, quiet, greta location. Absolutely nothing.
Location. Quietness. HIstorical connections.
Historical yet elegantly furbished - in a central and historical area, still not noisy - cosy rooms - very good breakfast. Reception not always available - but lady of the house is very discreet, helpful and accommodating.
This hotel was in a great location five minutes walk from the main square. There were many restaurants, bars and shops close by. The breakfast buffet was good quality and plentiful. The room was large and nicely decorated with a large bathroom. We had a lovely stay and would recommend this hotel. no not at all really.
Great personal attention none
it is a wonderful building with nice rooms in the middle of Sorrento but yet quitely located the staff is not there during the day, at the end it is not a hotel but more a B&B
Room had all comforts that we were looking for.Location was great,in the middle of the city with easy walking distance to lots of sights.
manager and service, central location, value for money. nothing
1)location - it is in town's center, very close to train station, port, etc. 2)room was large and comfortable 3)in room you can find your own kitchen 4)breakfast food was provided in room and was updated (added) every day. If you are very sensitive, then street noise could be a problem for you, as this hotel is in town's center
The room we had was huge, with one Queen-size bed, two Queen-size pull-out sofa beds, and a large bathroom. Our balcony conveniently overlooked one of the bustling shopping streets. However, most stores close by 9-10pm, so it was not noisy late at night.The room also came with a kitchenette and some food for breakfast. Sonia, who helps run Casa Sorrentina, was extremely helpful and friendly. Because Casa Sorrentina has fewer rooms, the owners are able to be personally cater to the needs of each guest. In our case, Sonia helped us call the airport Lost and Found multiple times order to locate our luggage, translating our questions for the service attendants. She also provided great recommendations for local restaurants and shopping. The shower was a little smaller than we are used to, but everything else was great!
large clean room, helpful owner, great facilities(cooking facilities, washing machine) plentiful breakfast supplies, great location,quiet room no
Location is excellent, just off the main plazza with loads of restuarants and shopping stores. 10 min from train station. Sonia was extremely helpful. The apartment was very modern and spacious with everything included. Continential breakfast supplies and miilk replenished daily. WIFI was great. Because it is in the centre of town, if you are a light sleeper, it may not be for you.
sonia, the owner was wonderful and answered all of our questions and tended to our every need. the room was very clean.the bath was a bit small but nothing to cancel our stay over.we stayed at another hotel while we visited sorrento but if we will visit again casa sorrentina will be the place for us. a bit noisy , but my husband who is a lite sleeper managed to fall asleep with no problem when the windows were closed/
Staff really helpful and friendly and location just off Piazzo Tasso excellent. Apartment quite large and breakfast supplied. Quite noisy at night, especially around weekend, and early in morning with traffic
An excellent location. We could walk out our door and be in the main street of Sorrento. The hotel was also close to the train station. Our studio room was very spacious. There weren't any wine glasses or a bread knife.
clean and simple, no frills no fuss.Sonia there if needed. .breakfast would and could be better.
Il Pennino is in an excellent position a few km from Sorrento. It is situtaed in the main square in Massa Lubrense. The owner, Sergio, is a most charming host and nothing is too much trouble - he definitely goes that extra mile to make sure you have an excellent holiday. The hotel is small but very comfortable. Our room had a huge balcony, with table, chairs and sunloungers, and an absolutely stunning view over the Bay of Naples from Capri right round to Naples. The restaurant at the hotel is also excellent. Travel by public transport is efficient and cheap - buses run every 20 minutes to Sorrento and it's a 20-30 min journey. I would highly recommend Il Pennino.
Welcoming host, friendly staff, breathtaking views, wonderful food. Our room was large, high-ceilinged, recently modernised and very comfortable. The large balcony, westerly-facing and overlooking Capri and the Bay of Naples, was a real bonus, especially to view spectacular sunsets. The food served in the atmospheric restaurant (Il Cantuccio is an established restaurant) was excellent, with Sergio the host and Franco the Head Waiter offering high quality "off-menu" options. Real local Campania cuisine. Relais Il Pennino is situated in Massa Lubrense, a small town just 5km south of Sorrento - a quiet spot with some great walks and a direct bus link to Sorrento. Would have been nice to have coffee/tea making facilities in the room
It is a new hotel, everything was immaculate. The room was very well designed and nice and airy with the high ceiling. The view from the room was stunning. The restaurant was lovely, we ate there most nights. I'd definitely stay there again.
Hotel room is large and comfortable, especially the bath room. Very quiet and peaceful. Location can be hard to find since there was no street sign. The most convenient landmark is a gas station opposite the road that turns from the main drag to the hotel and a church on the right hand side of that road as you stand at the gas station, The person who supposed to provide us breakfast and check us out at 7:30 did not show up till 8:00. She just shrugged and said something about it's wasn't her fault. We ended up with no breakfast and have to hurry to get to the train station.
the price the girl at the front was not available after we checked in - we could not find her that night or the next morning - as we checked out before breakfast. our fridge was broken, our showerhead was broken and i was concerned with safety when the gate was open everytime we left the b & b....
Very convenient to centre of Sorrento. Had everything we needed for an overnight stop. Room large and comfortable. Bathroom also quite large and well appointed. Good breakfast arrangment with nearby cafe. Not much natural light in our room - and window overlooked airconditioning so not a good view.
The location was excellent, but the Hotel was initially hard to find. Room was clean. Parking is 10 minute walk away, difficult to get baggage in, must use mechanical pulley system to lift luggage up 3 floors, 70 steps to climb to most units.Bathroom tiny. Breakfast is a croissant and coffee at a local bar a short walk away. Staff non existant, called them on phone, no answer. Amex not accepted.
Our stay at Palazzo Starace was wonderful. What I enjoyed most was its perfect location. It was 10 minutes from the train and ferry with a view of the main square and shopping. The owners provided coupons for breakfast at a quaint bar in the middle of the square. Although I did not have a problem with climbing stairs (it was on the third floor), it would probably not be suited to someone who had difficulty. There was a lift for suitcases, so lugging them up the stairs was not a problem.
the location was perfect! the room very nice, clean, new, with nice view at the sqr and the central street of Sorrento. and the price was verry good as well. No, there was nothing that bothers us.
The staff were wonderful, and the room was exactly what I needed to relax and unwind...
Our room on the top floor was very cute and cozy atmosphire. My daughter loved this place because of the friendly dogs. Staff was nice and very kind. Hard to find the location. The address was not on our Germin GPS brought from USA.
This is a small hotel, and was secluded just enough that it was peaceful. The staff was exceptional, and we were treated very well. Their website needs to be updated to reflect the services they do offer. We found that although the website stated that several "Services included in the price:", there were two we were needing and were disappointed to find were not available as stated. 1. Shuttle to and from Sorrento town center: We learned that this service is available, but not during the summer months. 2. Wi-Fi: We learned that this is not truly included in the price, however, the hotel manager was very gracious in letting us utilize the service on their computer at no charge, as our own laptop had been stolen previously.
The staff was helpful and accomodating. The facility and grounds were beautiful and well kept. I could have done without the myna bird by the reception area. There was some question about the accessibility of the hotel to the public transportation system, since the hotel was a bit of a distance from the town center.
The ground & outside space Room decor a little old & tired
Friendly service, beautiful location The steep walk from the main road was an issue.
very nice place, nice staff, nice price not easy to find and not easy to get
The staff was amazing, extremely accommodating, very helpful. Nice, clean rooms. Breakfast was great! Its about a15 minute walk out of town, depending on how active you are. The bus will drop you off right at the bottom of a pathway to get there. Orange bus A from in town.
Leaving! Very basic!
The hotel setting is lovely and the staff are warm and friendly The hotel is at the top of a hill.
I liked the staff the room and the parking. its ideal if you have a car but there is a good bus to city. the road from the main street is very narrow! I had hard time the first time I got in. the sometimes the walls on the road almost tuched both mirrors of the toyota yaris I had!!
My father thought the family was friendly and liked the historical aspect of the building. The rest of us found little to enjoy at this B&B. No A/C, 30+ yr old twin beds put together on cot stand for double bed, cold breakfast only, hard to find, no parking, noisy farm animals from 5am to midnight, teenage daughter left in charge of office during day, no shower/bath only, cleaning by maid only some days. I would not stay here again or recommend it at all.
Our favourite hotel in the region. Wonderful room in an old villa, perfect service (like free internet access, very helpful staff) very nice rooms. We would recommend it immediately! The quality of the bed (mattress) could have been better. Finding a nice restaurant was not so easy.
Location was excellent, walking distance to the beach, 5 minutes from railway station, nice quiet rooms (ours #2 was very spacious), lovely terrace for breakfast (we had dinner there as well), quite large selection at breakfast (even cheese and salami), the staff was very friendly, there was cumputer you could use in the lobby (although the printer didn't work), we could use the fridge in the kitchen The coffee at breakfast was terrbile, our air conditioning got turned off so that we couldn't get it back on by ourselves a couple of times (once it was off all night long = HOT), the bathroom leaked water into the room when taking a long shower (I bet there is water damage under the floor)
Nothing When we arrived it was very difficult for us to find it. We spent more than 2 hours looking for it and when we asked people for directions no one knew about it. When we finally found it, we found out that this is a house with no lift and they gave us a room on the 3rd floor, with no lift and we had to pass through loads of toys and barbie doll houses which were laying all over the place. We then decided not to stay at the hotel and asked them to cancel the booking. Maria grazia, the owner gave us a room which was not the one we booked and when I asked her why she told us that alll the other rooms are full. However when I spoke to the receptionist, she told us that we were the only people there and therefore it was not true that the room we booked was full this was a very bad experience and in fact we then had to look for another hotel where to stay. The photos on the website do not match the reality. This was our worst experience when travelling abroad.
It was a very relaxing hotel and fabulous staff