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The spacious double room. The restaurant staff was very friendly With our child and small dog we were booked into a smaller, adjacient building where there was no Internet access at all and we had to ask for a child's cot although the hotel knew that we had a small child with us.
near highway. clean. The staff does not speak English. The room is noisy. (too close to stone-paved road). The room is not in the "Schloss".
Helpfulness of front desk persons
Very pleasant hotel,friendly staff and everything clean and well maintained.
Friendly staff, offered choice of room. convientant stay for visiting family. Very helpful where car parking was concerned
Hotel was really nice, staff very helpful, enjoyed my stay, would use this hotel again.
A most comfortable, traditional hotel with a superb breakfast. The adjacent pub/restaurant (not under the hotel management) provides an expansive evening menu in congenial surroundings.
Very quiet and cosy pension. Friendly and efficient staff. Moraas is not far from the castle Ludigslust and the beautiful city of Schwerin. Rather high noise level of the kitchen ventilation? .
When we arrived the hotel looked exactly like the pictures. Pleasant location in lovely gardens. Inside and the room were okay. We choose this hotel because of reviews and facilities offered. Harley Davidson bike hire and cycling and riding. This was our first visit to East Germany We asked about Harley Bike Hire and told by owner that is was not lavailable it was old website, hadn't done it was a while.Bathroom - would have expected a hairdryer.Evening meal was very nice when eventually served (waited 10 mins to order then another 20 mins before it arrived).Room unable to leave balcony door open as it was shared with the next room also the road noise vehicles passing by throughout the night.Worst was breakfast no variety,no chiller so food was sat on tables uncovered and swamming with flies.After a long very hot day we were refused a drink of any kind at 9.10 pm as no customers in restaurant.Not very good for our first visit to East Germany.