Pros (+) Room and service were fantastic
Cons (-) Breakfast was average
3 stars
Holiday Inn Express New Albany - Louisville Nw
506 West Spring Street, New Albany, IN 47150, United States
New Albany, IN
See location+1 812 944 4600Photos of Holiday Inn Express New Albany - Louisville Nw
Overview
Experience the best of New Albany, Indiana when you stay at the new Holiday Inn Express New Albany. Situated less than 5 miles from downtown Louisville, this brand new hotel offers an exceptional combination of comfort and convenience. Whether visiting for business or pleasure, guests enjoy spacious well-appointed guestrooms equipped with microwaves and refrigerators and a warm welcome from friendly team members. Start off the morning enjoying a complimentary Express Start Breakfast, featuring delicious signature cinnamon rolls; make your own pancakes and fresh hot coffee. Relax and unwind in the sparking heated indoor pool and sharpen up your workout with a range of the latest exercise equipment at the onsite fitness center. Explore what New Albany, Indiana has to offer by attending an event at the Riverfront Amphitheater, visiting the historic Culbertson Mansion or spending the day at River Run Waterpark. Home of Indiana University Southeast, Amazon, Floyd Memorial Hospital, and SAMTEC. Be sure to make a trip to Louisville, just a 10 minute drive, and enjoy Churchill Downs, Kentucky Kingdom, Louisville Mega Cavern, Louisville Slugger Museum and Kentucky Science Center. Stay at the inviting Holiday Inn Express New Albany and discover your perfect home away from home right here in New Albany, Indiana. Make your reservation today!
Latest deals for Holiday Inn Express New Albany - Louisville Nw
Amenities at Holiday Inn Express New Albany - Louisville Nw
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Telephone
- Carpeted
- Tile/marble floor
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Media and entertainment
- TV
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express New Albany - Louisville Nw
8.1
Very good
521 verified ratings
Wonderful
232
Very good
73
Good
60
Okay
28
Fair
43
Mediocre
21
Poor
64
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options at the hotel, but many expressed dissatisfaction with cleanliness issues, such as dirty rooms and unpleasant odors. Service was also a common concern, with reports of unprofessional staff and issues during check-in. Overall, while some guests enjoyed their stay, significant improvements are needed in cleanliness and service quality.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
372 reviews
7.5 out of 10
103 reviews
9.7 out of 10
5 reviews
7.1 out of 10
2 reviews
All reviews
Cons (-) Breakfast bad
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Holiday Inn Express - New Albany?
The breakfast at Holiday Inn Express - New Albany is highly praised by guests, offering a great variety of choices and fresh, hot options. The staff members are courteous and always kind, ensuring a pleasant dining experience.
Are the beds at Holiday Inn Express - New Albany comfortable?
Guests have consistently mentioned that the beds at Holiday Inn Express - New Albany are clean and comfy, providing a good night's sleep. The quality of the beds is a highlight of the stay.
Is parking readily available at Holiday Inn Express - New Albany?
Holiday Inn Express - New Albany offers free parking, ensuring convenience for guests who arrive by car. The easy parking availability adds to the overall positive experience.
How is the cleanliness at Holiday Inn Express - New Albany?
While some guests have expressed concerns about cleanliness, many others have praised the hotel for being very clean. The staff is described as friendly and welcoming, ensuring a pleasant and hygienic environment.
When is the best time to visit Holiday Inn Express - New Albany?
The high season at Holiday Inn Express - New Albany is in April, offering a great time to experience the hotel's excellent breakfast and comfortable rooms. However, the low season in October may provide a quieter and more affordable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in October, which is the hotel's low season.
Explore Nearby Attractions
The hotel's proximity to attractions like Scribner House and Carnegie Center for Art and History makes it convenient for exploring local history and culture.
Accessibility Features
The hotel offers increased accessibility and rooms with roll-in showers, making it a good choice for guests with mobility needs.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with cleanliness, so it's advisable to check the room upon arrival.
Breakfast Quality
Many guests appreciated the complimentary breakfast, especially the variety and quality of the food served.
Consider Noise Levels
Some guests mentioned noise issues, so if you're sensitive to noise, it might be helpful to inquire about quieter room options.
Verify Pool Availability
If the pool is an important amenity for your stay, it's advisable to verify its availability in advance, as some guests reported it being out of order.
Friendly and Helpful Staff
Numerous guests praised the staff for being friendly and accommodating, enhancing the overall guest experience.
Parking Convenience
The hotel offers free parking, which is convenient for guests traveling by car.
Location
506 West Spring Street, New Albany, IN 47150
What's nearby
- Scribner House0.4 mi
- Carnegie Center for Art and History0.5 mi
- Division Street School1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express New Albany - Louisville Nw
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $107 |
Average price (weekend night) | $221 |
When to book a room at Holiday Inn Express New Albany - Louisville Nw
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express New Albany - Louisville Nw
FAQs when booking at Holiday Inn Express New Albany - Louisville Nw
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See most recommended stays in New AlbanyGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 9.1 mi |
Everything you need to know for your stay in New Albany
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