New Ashford Hotels

Friendly staff Good continental breakfast Comfortable bed

Somewhat outdated, although they in the process of updating

I liked the BIG comfortable bed and the hot showers....!

every thing was fine

Cleanliness, location, great breakfast (wonderful food choices, good company!), provided info about nearby places of interest. Quiet, relaxed ambiance .

Shared bathroom facilities, distance from room to bathroom. (Neither of these were a problem but it might have been more of an issue had it been more crowded.)

The staff was amazingly accommodating! But when you book, make sure to request the NEW SIDE OF THE BUILDING. The old side is... Old.

My fiancé and I wet first assigned to a room in the old side or the building. It just felt a little sad and tired. I called the front desk and the lovely clerk IMMEDIATELY switched our room to a new one which was great. Luckily we were there for a couple days that weren't too busy but if they can help you, they will. Seriously nice staff.

Size of room.

Surprise fire alarm after going to bed.

Large room, good amenities provided, helpful staff, good location

A little dated, but not a deterrent to staying there

Friendly staff, who did their best to assist with faulty A/C, which eventually worked well. Location and grounds were very nice, especially the patio area next to a babbling brook. Proximity to a good restaurant was a plus. Room seemed recently renovated-shower was great!

Air conditioner wasn't on correct setting and room was hot initially.

Within 15 minutes of three art museums and a world-class theater festival

The Breakfast room could have been open earlier.

NICE CLEAN AND QUITE VERY FRENDLY STAFF. CLOSE TO ALL KINDS FO FOOD PLACES

Tremendously accommodating staff. Staff took an hour of their own time just to help us when we had some car trouble and could not have been nicer about it. Great value and great people an easy walk to everything Williamstown has to offer

Location

Rip-off, toilets didn't properly flush

I liked the rooms in the back facing the brookthe bed was very comfortablethe bfast in the morning was goodcould have used some fresh cut up fruitexcellent coffee Hotel Employee was lovelywould stay again

n/a

Security , friendly, location, comfort

No problems at all

Cleanliness, outdoor ambiance, quiet. Had everything you need in a small space.

Toilet seat loose.

I appreciated the friendly greeting from the evening host. He and his wife had attended the same excellent play at the Williamstown Theater Festival as I and remembered seeing me.

I did not like the sheets or the coffee, that had been standing for too long.

This was an older motel, but the rooms were very clean and neat. They had a refrigerator, coffee maker, microwave, good tv. Good place for the price.

it is a quiet time of year and the setting is peaceful,which i prefer for a much needed restful environment

Decent price, quiet, good location.

I was charged twice at different rates with my name on another person's payment method, and now I'm trying to figure out how to get some of my money back for staying in only one room for one night. Online travelers be wary of the booking websites, try paying with cash or call hotels directly.