Only the location and staff was ok To much cockroaches in the both rooms, toilet flush is not working keep complaining but not bothered and shower is leaking all over in the bathroom also over charged in the food bill I ordered
3 stars
Hotel Good Palace
Photos of Hotel Good Palace
Overview
Central hotel with free parking connected to a shopping center in New Delhi Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and coffee/tea in a common area. Hotel Good Palace offers 32 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Amenities at Hotel Good Palace
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Dining
- Restaurant
- Bar/Lounge
- Kettle
- Minibar
- Refrigerator
- Coffee machine
Services and conveniences
- Business center
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Fan
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle
- Free parking
Bathroom
- Hairdryer
- Bathrobe
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Laundry
- Laundry service
Workspace
- Desk
General
- Storage available
Reviews of Hotel Good Palace
6.3
Okay
750 verified ratings
Wonderful
141
Very good
73
Good
141
Okay
98
Fair
100
Mediocre
56
Poor
141
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness, noting dirty rooms and bathrooms, and a lack of basic amenities. The service has been described as slow and unhelpful, with many guests feeling that the hotel does not provide value for the price paid. Overall, the experience has been disappointing, with several guests vowing not to return.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.5 out of 10
517 reviews
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Hotel Good Palace offers daily housekeeping, hand sanitizer in guest accommodation, and key areas, as well as a safe and disinfection of high-touch surfaces for the health and safety of guests.
Is parking available at the hotel?
Yes, Hotel Good Palace provides free parking and private parking for the convenience of guests.
How is the food quality at the hotel?
Guests have mentioned that the food at Hotel Good Palace is basic, with minimal choices. However, the hotel offers packed lunches, special diet menus on request, a restaurant, and a bar/lounge for dining options.
What is the cleanliness like at the hotel?
While some guests have expressed concerns about cleanliness and hygiene, Hotel Good Palace provides amenities such as daily housekeeping, laundry facilities, and laundry service to ensure a comfortable and clean stay for guests.
When is the best time to visit the hotel?
The high season at Hotel Good Palace is in April, making it an ideal time to experience the hotel's good value for money and cooperative, helpful staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Several guests mentioned that the condition of the rooms varied, with some being old and not well-maintained. It may be beneficial to request a room inspection or choose a recently renovated room to ensure a comfortable stay.
Be Mindful of Hygiene
Multiple guests highlighted cleanliness issues, including dirty bedsheets, old furniture, and unclean bathrooms. It's advisable to communicate any concerns promptly to the staff and request a room change if necessary.
Verify Amenities and Services
Some guests reported discrepancies between the amenities promised and those actually provided. It's recommended to confirm the availability of specific services, such as airport pickup, to avoid any unexpected charges or inconveniences.
Explore Nearby Attractions
The hotel's proximity to popular landmarks like Gurudwara Bangla Sahib and Jantar Mantar makes it convenient for sightseeing. Guests can take advantage of these attractions to enhance their overall experience.
Manage Expectations for Breakfast
A guest mentioned that the breakfast provided was very basic. Visitors should be prepared for limited breakfast options and plan accordingly.
Language Advantage
For Russian-speaking travelers, the hotel's reception staff can converse in Russian, which can be advantageous for communication and assistance.
Address Accessibility Concerns
While the hotel offers increased accessibility and wheelchair-accessible units, guests should ensure that their specific accessibility needs are met by communicating with the staff in advance.
Clarify Booking Details
One guest reported issues with room availability and unexpected charges. It's advisable to double-check booking details and payment terms to avoid any misunderstandings upon arrival.
Seek Assistance for Room Concerns
In case of room maintenance issues, such as non-functional amenities or cleanliness problems, promptly notifying the staff can lead to timely resolutions and a more comfortable stay.
Plan for Room Conditions
Some guests mentioned encountering issues like a lack of maintenance, non-working AC, and unclean linens. Being prepared for such conditions and communicating concerns effectively can help manage expectations during the stay.
Location
15A/63, W.E.A. Ajmal Khan Road, New Delhi
What's nearby
- Karol Bagh46 yd
- Sadar Bazaar1.2 mi
- Paharganj1.7 mi
- Connaught Place2.2 mi
- Chandni Chowk2.2 mi
- Jama Masjid2.5 mi
- Red Fort3 mi
- India Gate3.6 mi
- Pitampura TV Tower4 mi
- Pragati Maidan4.1 mi
- Rajouri Garden4.2 mi
- Delhi Cantonment5.1 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Good Palace
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $26 |
When to book a room at Hotel Good Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Good Palace
FAQs when booking at Hotel Good Palace
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See most recommended stays in New DelhiGood to know
Value for money | 3.4 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | New Delhi Indira Gandhi Intl |
Distance to airport | 8.7 mi |
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