rate per night
based on 714 reviews
In the heart of the city that brings Mardi Gra to life every year is the Ace Hotel. This art deco 1920s building brings vintage and modern together with decor that shines with the spirit of New Orleans. The Ace Hotel is located near Bourbon Street and the French Quarter so guests never have to miss out on the action. Every year in March, New Orleans has a fabulous week-long Mardi Gra Celebration. It’s a popular location for adults and Spring Breakers.
This hotel is equipped with 234 rooms that all have a full-size vintage refrigerator, exquisite French Deco details, unique furniture pieces, and guests have the choice of a king or two double beds. Most rooms have window seats, outdoor terraces or bench seating within the room. Each room is comfy and feels just like home. The down-to-Earth feeling has guests coming back year after year.
Among the other hotel amenities there are several places to dine on-site such as, the Josephine Estelle Italian Restaurant, Seaworthy Oysters and Cocktails, the Alto Rooftop Garden and bar, and the Lobby Bar. There is also an intimate music venue on-site called the 3 Keys. Guest can enjoy the pool, gym, or coffee at Stumptown Coffee Roasters. Also available is a 4,000 square foot event room that can hold up to 500 people.
The Ace Hotel is close to shopping, museums, art galleries and as well as, all the fun nightlife that happens in New Orleans. The hotel is in walking distance of the French Quarter making a prime location to stay for Mardi Gra. This immaculate hotel offers guests great services and fun events, whether a guest stays in or decides to head out for a night on the town.
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Very minor. But lighting was very poor in hallways elevators and in the room and could give a dingy feeling sometimes
it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.
Wish they offered room service.
The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.
Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.
|Check in anytime after 3:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Start your day with a hearty breakfast at Josephine Estelle restaurant, which is open daily from 7:00 am. Italian-inspired options include the Farmer’s Breakfast with Tuscan vegetables, peperonata, basil, and a poached egg, and the Fried Chicken Biscuit with Calabrian honey butter and dill pickles. Healthy alternatives include quinoa bowls, quiche, homemade yogurt, vegan oatmeal, and fresh fruit. The restaurant is also open for brunch on the weekends from 7:00 am to 2:00 pm, serving specialties such as BBQ shrimp and grits, short rib benedict, and the BEC Breakfast Sammy with croissant, applewood smoked bacon, and a fried egg. Guests can also choose from a wide selection of signature cocktails.
The regular check-out time at Ace Hotel is at 12:00 pm, but if you would like to stay in your room for a little longer, you can pay a late check-out fee to stay in your room until 5:00 pm.
Dedicated to celebrating New Orleans music, The Three Keys is a popular venue inside the Ace Hotel. Live music and entertainment is offered almost every night, including brass bands, DJs, and drag shows, as well as special events and weekenders featuring music, art, and culture. Music genres range from New Orleans Jazz, to R&B, soul, tech, and much more.
Host your next cocktail party or private function at Ace Hotel New Orleans, and select from private dining rooms, spacious halls, courtyard spaces, and flexible function rooms. Whether you are planning an intimate affair or a large function, gourmet catering can be arranged for your group, from buffet breakfasts and sit-down dinners, to hors d’oeuvres and a wide dessert selection. Full bar packages can also be organized, as well as attendants, bartenders, and security personnel.
Ace Hotel New Orleans has a number of ADA compliant rooms, including Ace Suites, Corner Suites, and Double rooms with accessible bathrooms. In the case of emergencies, visual fire alarms have been installed. Braille signage can be found in all guest rooms and public spaces, and a pool lift is available at the Alto rooftop pool for easy pool access.
If you’re traveling to New Orleans with family or a group of friends, Double rooms are furnished with two double beds with hypoallergenic mattresses to accommodate four guests. Deluxe amenities include a flat screen television, Smeg refrigerator, Tivoli Radio, and original artwork on the walls. Suite rooms for two include a king bed, custom cotton matelasse quilt, and window seats, as well as a Music Hall turntable and an acoustic Martin guitar. Room service is available until 11:00 pm and all rooms are pet-friendly. Opt for the Mangiare add-on and receive a daily voucher to spend on coffee, cocktails, and meals at the hotel.
Ace Hotel New Orleans is located at 600 Carondelet Street in Central Business District, 0.3 miles from the center of New Orleans. Louisiana Children's Museum is the closest landmark to Ace Hotel New Orleans.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Ace Hotel New Orleans.
Yes, Ace Hotel New Orleans offers free Wi-Fi.
No, Ace Hotel New Orleans does not offer free parking.
No, Ace Hotel New Orleans does not offer free airport shuttle service.
Ace Hotel New Orleans is 11.3 miles from New Orleans Louis Armstrong. Ace Hotel New Orleans is 67.7 miles from Gulfport Biloxi Regional.
Yes, Ace Hotel New Orleans is a pet-friendly hotel.
Yes, Ace Hotel New Orleans has a pool onsite.