Hilton New Orleans / St. Charles Avenue
Photos of Hilton New Orleans / St. Charles Avenue
About Hilton New Orleans / St. Charles Avenue
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
Hilton New Orleans/St. Charles is a very convenient location to stay at when vacationing in Louisiana. The hotel is walking distance from Bourbon Street, is located along the Mardi Gras parade route, and only a few blocks away from the French Quarter. The Hilton New Orleans/St. Charles was restored in 2007 and renovated in 2014. The original chandeliers, marble floors, and marble walls are still intact, making for a beautiful and historic sight.
Rooms available include: guest rooms, suites, executive rooms, and accessible rooms. The guest rooms contain a choice of bed(s), wireless internet, and a well-lit work desk. Suites have a mini fridge and a separate living area that contains a pull-out sofa. Those who want ultimate relaxation should check out the executive rooms which have complimentary continental breakfast, a Hilton Serenity bed and premium television channels. Guests staying in a Hilton executive room will also have access to the Executive Club Lounge, where there are different options for entertainment, such as computers, board games, and a billiard table.
The food in New Orleans is a must-try, and the Luke restaurant at the hotel is no exception. It has a lively atmosphere, curated wine list, and specialty cocktails. There is a raw bar and a Creole-inspired menu that is wonderful for tasting what the city has to offer. Luke is led under the direction of Chef Erick Loos. Classic Creole dishes to try include the shrimp and grits, gumbo soup, and boudin sausage. Crawfish boils are offered when in season.
Hilton New Orleans/St. Charles Avenue is able to accommodate the needs for larger events like business conferences, weddings, and family reunions. There is over 10,000 square feet of indoor event space.
Latest deals for Hilton New Orleans / St. Charles Avenue
Amenities at Hilton New Orleans / St. Charles Avenue
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bathroom
- Bidet
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
- Cooking classes
Bedroom
- Alarm clock
- Sofa bed
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Outdoor
- Garden
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Hilton New Orleans / St. Charles Avenue
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Cons -
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Pros. The staff was excellent. Demoinde was always there for me.
Cons. The smell in the rooms could be better. It smells like mildew. As if the carpet needs to be shampoo or change. The bathroom had a pissy smell. The tv kept cutting on/off, the phone did not work in my first room. I did not see house keeping until check out time. There was no one to wipe certain things down at all times. Yes there hand sanitizer machine through out the hotel but most of the machine either did not work properly or did not work. I asked the front desk If I could change the card I had on file to different card. I was told yes, but upon check my account today, that did not happen.
Pros. Nice location! Amazing service! Kept period details.
Pros. location is excellent and in an historic building
Cons. Front desk staff very rude; claiming problems with reservation made with hotels.com; pool closed for maintenance without any notice.
Pros. Location, service of staff, willingness to help
Cons. Everything was great
Pros. Had a really great time in New Orleans and coming back to our hotel room was always a treat. Fantastic price for a very comfortable room and the staff were all very friendly and helpful.
Cons. What I did not appreciate was when I went to check out, I was told that mI was being charged for a night of valet: $42. I explained I didn't have a car in NOLA and that we've relied on Lyft the entire time. The staff asked that I was sure I didn't use valet or that maybe a friend had spent the night. I explained again, calmly if somewhat confused, that no, it was just the two of us and that had we a friend with a car, we'd use their car and not taxis/Lyft. I was told it would be taken care of but after breakfast, we went back to the front desk just to make sure. There I was told that someone had used my name to add this charge to my account, asked again if I was sure I didn't have a friend visit - as though this prompt would jog my memory of a friend I'd forgotten about visiting. The manager came out and told me that I would still be charged the $42 until they could launch an "investigation" and then reimburse me. I didn't argue too much but I feel it really is ridiculous that a customer should bear any financial burden for their mix-up. I cannot explain the circumstances but I know I had no car and no guests, so why must I be charged $42 for a mistake made by an international company? I feel as though Hilton could eat the cost of an unsolved mystery, rather than treating the guest as untruthful until proven otherwise. It just seems like bad business and it left a really bad taste in my mouth at the end of a stay at an otherwise lovely stay. No word as to how long this investigation process will take.
Pros. Staff was quick, friendly and helpful Bathroom was first-rate; excellent fixtures and amenities Large room by NOLA standards Great location Plugs by the bed Lobby is very inviting
Cons. TV difficult to navigate; few stations Pocket door to bathroom not ideal, and ours did not close; however, when we reported this, it was promptly fixed Lots of streetcar noise and sidewalk music on 4th floor facing St. Charles Bedside USB charger did not charge; however, adjacent socket worked; would have been nice to have this on both sides of the bed
Cons. Delay in getting towels when calling Response time was greater than 30 minutes
Pros. Good Location, nice room and comfortable bed. Friendly staff. I'd stay there again!
Pros. LOCATION
Cons. Asked for wash rags twice. Even went down to front deak in person. Never got them.
Pros. Location was convenient, it is walking distance to the French quarter. Staff was friendly, room was clean.
Cons. Parking is pricey. It is across the street and it is $25 for 24hrs. Beds were really small. Bathroom was also small.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room options available at Hilton New Orleans St. Charles Avenue?
The hotel offers guest rooms, suites, executive rooms, and accessible rooms, providing a variety of choices for different preferences and needs.
What dining options are available at the hotel?
The hotel's Luke restaurant offers a lively atmosphere, curated wine list, specialty cocktails, raw bar, and a wonderful Creole-inspired menu, providing a must-try dining experience.
What are some common concerns about the hotel's amenities?
Some guests have expressed concerns about the lack of hot water at night, the need for electric kettles in rooms, and the high parking fees, which are important considerations for potential visitors.
What are the highlights of the hotel's customer service?
Guests have praised the hotel's exceptional staff hospitality, friendly and helpful front desk staff, and the accommodating bellmen and valet, ensuring a pleasant and welcoming stay.
When is the best time to visit Hilton New Orleans St. Charles Avenue?
The high season is in July, offering a vibrant atmosphere for visitors, while the low season in August may provide a more relaxed and less crowded experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Try Luke Restaurant
Guests highly recommend trying the Luke restaurant on-site, praising the service and food quality.
Consider Noise Levels
Some guests noted that streetcar noise could be off-putting, so consider this if you are sensitive to noise.
Opt for Executive Rooms
Consider booking an executive room for access to the Executive Club Lounge, complimentary breakfast, and premium television channels.
Check Room Views
Guests enjoyed the city views from rooms with large windows, so consider requesting a room with a view.
Be Mindful of Room Cleanliness
Some guests mentioned issues with room cleanliness, so it may be helpful to communicate any concerns with the staff.
Explore Nearby Attractions
The hotel's proximity to various attractions like Bourbon Street and the French Quarter makes it convenient for exploring the city.
Be Aware of Parking Options
Note that parking may be limited, and valet parking is the primary option, which some guests found inconvenient.
Consider Noise Levels
Some guests mentioned streetcar noise, so if you're sensitive to noise, it's worth considering this aspect.
Take Advantage of the Location
The hotel's central location allows for easy access to nearby attractions and dining options, making it convenient for exploring the city.
Communicate Preferences
If you have specific room preferences or concerns, consider communicating them with the staff to ensure a comfortable stay.
Location
What's nearby
- Audubon Butterfly Garden and Insectarium0.3 mi
- New Orleans Musical Legends Park0.4 mi
- Saenger Theatre0.4 mi
- Louisiana Children's Museum0.4 mi
- Audubon Aquarium of the Americas0.4 mi
- New Orleans Pharmacy Museum0.5 mi
- The National WWII Museum0.6 mi
- Jamie Hayes Gallery0.6 mi
- Preservation Hall0.6 mi
- Saint Louis Cathedral0.6 mi
- Jackson Square0.6 mi
- Louisiana State Museum0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton New Orleans / St. Charles Avenue
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $302 |
Average price (weekend night) | $230 |
When to book a room at Hilton New Orleans / St. Charles Avenue
Top tips for your stay at Hilton New Orleans / St. Charles Avenue
- If you’re after a cheap room at Hilton New Orleans / St. Charles Avenue, then you should consider staying during the low season. The cheapest deals can generally be found in July and December.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Hilton New Orleans / St. Charles Avenue, plan to stay on a Saturday or Tuesday. The most expensive day is usually Monday.
- The cheapest price a room at Hilton New Orleans / St. Charles Avenue was booked for on KAYAK in the last 2 weeks was $223, while the most expensive was $557.
- How long should you stay at Hilton New Orleans / St. Charles Avenue? KAYAK users usually book their rooms here for 3 days.
FAQs when booking at Hilton New Orleans / St. Charles Avenue
Where is Hilton New Orleans / St. Charles Avenue located?
Hilton New Orleans / St. Charles Avenue is located at 333 Saint Charles Avenue in Central Business District, 0.1 miles from the center of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Hilton New Orleans / St. Charles Avenue.
When is check-in time and check-out time at Hilton New Orleans / St. Charles Avenue?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton New Orleans / St. Charles Avenue.
How far is Hilton New Orleans / St. Charles Avenue from the airport?
Hilton New Orleans / St. Charles Avenue is 11.3 miles from New Orleans Louis Armstrong. Hilton New Orleans / St. Charles Avenue is 67.5 miles from Gulfport Biloxi Regional.
How does KAYAK find such great Hilton New Orleans / St. Charles Avenue hotel deals?
KAYAK scours the web for all room deals available at Hilton New Orleans / St. Charles Avenue in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton New Orleans / St. Charles Avenue and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton New Orleans / St. Charles Avenue.
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Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.4 mi |