Bienville House

8.8
Excellent

Based on 787 reviews
 
320 Decatur Street, New Orleans, LA 70130, United States
  +1 504 529 2345
Bienville House - New Orleans, LA
Check-in
Check-out
Compare vs. KAYAK |
AMOMA.com $135
TripAdvisor $150
Booking.com $152
AMOMA.com
per night
TripAdvisor
per night
Booking.com
per night

Good to know

Distance to city center 0.3 mi
Location rating 9.2
Nearest Airport New Orleans Louis Armstrong
Distance to airport 11.7 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$152+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$152 per night
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Unknown
$161 per night
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Unknown
$166 per night
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Unknown
$170 per night
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Unknown
$176 per night
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Unknown
$178 per night
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Unknown
$183 per night
IMAGE
Unknown
$185 per night
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Unknown
$187 per night
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King bed
$192 per night
IMAGE
King bed
$192 per night
IMAGE
Unknown
$192 per night
IMAGE
King bed
$194 per night
IMAGE
King bed
$194 per night
IMAGE
Unknown
$195 per night
IMAGE
Unknown
$195 per night
IMAGE
Unknown
$197 per night
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Unknown
$208 per night
IMAGE
King bed
$215 per night
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King bed
$219 per night
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King bed
$221 per night
IMAGE
King bed
$221 per night
IMAGE
King bed
$221 per night
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Unknown
$222 per night
IMAGE
Unknown
$246 per night
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Unknown
$260 per night
IMAGE
King bed
$263 per night
IMAGE
Unknown
$283 per night
IMAGE
Unknown
$303 per night
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Unknown
$337 per night
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Unknown
$341 per night
IMAGE
Unknown
$428 per night

Double Rooms

$156+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$156 per night
IMAGE
Unknown
$159 per night
IMAGE
Unknown
$171 per night
IMAGE
Double bed
$189 per night
IMAGE
Unknown
$189 per night
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Unknown
$191 per night
IMAGE
Unknown
$192 per night
IMAGE
Double bed
$203 per night
IMAGE
Double bed
$203 per night
IMAGE
Double bed
$206 per night
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Unknown
$206 per night
IMAGE
Double bed
$227 per night
IMAGE
Unknown
$227 per night
IMAGE
Double bed
$236 per night
IMAGE
Double bed
$261 per night
IMAGE
Unknown
$269 per night
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Unknown
$273 per night
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Double bed
$277 per night
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Double bed
$277 per night
IMAGE
Double bed
$300 per night
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Double bed
$308 per night
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Unknown
$312 per night

King Rooms

$183+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$183 per night
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King bed
$183 per night
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King bed
$183 per night
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King bed
$422 per night
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King bed
$447 per night

Superior Rooms

$208+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$208 per night
IMAGE
King bed
$214 per night
IMAGE
Unknown
$220 per night
IMAGE
King bed
$293 per night
IMAGE
King bed
$317 per night
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Unknown
$321 per night
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Unknown
$321 per night
IMAGE
King bed
$328 per night
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King bed
$399 per night
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Double bed
$408 per night
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King bed
$436 per night
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King bed
$512 per night
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King bed
$536 per night
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Unknown
$660 per night

Standard Rooms

$150+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$150 per night
IMAGE
King bed
$160 per night
IMAGE
King bed
$163 per night
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King bed
$173 per night
IMAGE
King bed
$175 per night
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King bed
$181 per night
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King bed
$181 per night
IMAGE
Unknown
$181 per night
IMAGE
Unknown
$181 per night
IMAGE
Unknown
$183 per night
IMAGE
Unknown
$183 per night
IMAGE
King bed
$192 per night
IMAGE
King bed
$242 per night
IMAGE
Unknown
$263 per night
IMAGE
King bed
$290 per night
IMAGE
King bed
$297 per night
IMAGE
King bed
$338 per night
IMAGE
King bed
$338 per night
IMAGE
Unknown
$344 per night

Reviews

Pros

Cons

Traveler rating

133
50
12
6
5

Time of year

Traveler type

Show reviews that mention

+
beautiful pool in 20 reviews
bed was very comfortable in 29 reviews
close to bourbon st in 9 reviews
continental breakfast in 41 reviews
du monde in 4 reviews
french quarter in 36 reviews
great location in 115 reviews
hotel was great in 49 reviews
house of blues in 2 reviews
jackson square in 4 reviews
king deluxe room in 2 reviews
new orleans in 7 reviews
staff was very friendly in 94 reviews
street and bourbon in 12 reviews
walking distance in 13 reviews
worn mattresses in 2 reviews
  • Excellent
    Dec 2018
    10.0

    Quiet in the French Quarter

    Rooms were clean and spacious. Bed linens were very nice. The inner courtyard is beautiful, expecially in the morning during breakfast. Next time we'll reserve a room on the courtyard. Our room faced Decatur St, but was quiet at night.

  • Good
    Jun 2018
    6.2

    Noisy Mornings

    Very nice hotel lots of good things about it including location and cleanliness and most staff

    Very rude and noisy maid staff in the early mornings and no follow up from management at all after I complained

  • Excellent
    Jun 2016
    10.0

    We'll stay here every time!

    Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in. Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.

    Nothing, the hotel was great and New Orleans is one of my new favorite cities on the planet!

  • Good
    Jul 2015
    6.5

    Very romantic place; staff was unfriendly

    The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.

    Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name. I entered the hotel to check in with the three friends who were also in the room, and they couldn't find the reservation and I had to ask "ok so what do I do?" and they told me to call whoever I booked the reservation through. The woman at the desk was rude and unhelpful overall, and finally, after we got the whole thing sorted out she noticed that the reservation had been made for two people instead of four (all four of us were standing at the desk) and she proceeded to charge us and additional $50 for the extra people. Of course, I was dishonest about the number of us in the room, but an extra $50 just seemed unnecessary seeing as we only planned to sleep there and not use an abundance towels, or even eat breakfast. The frustrating thing is that my emails from Kayak are addressed to me, with my real name, so I think the mistake was actually on the hotel's end and yet they were extremely unkind and did not apologize for anything. It was just bad business practice, but I suppose with a location as great as this one they'll continue to fill rooms no matter the customer service. Also the price for parking was just insane. I recommend looking for other places to park; a few of my other friends found a nearby lot for $15 overnight parking.

  • Excellent
    Jun 2015
    8.2

    Great trip.

    Location was fantastic. Staff was very friendly.

    The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.

  • Excellent
    Apr 2015
    9.4

    The room

    very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.

    The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.

  • Okay
    Mar 2015
    4.8

    Bad experience

    The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied

    Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.

  • Good
    Feb 2015
    8.0

    Location

    $40 for one night of parking

  • Mediocre
    Dec 2014
    3.4

    Ants in Bed

    Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.

    Ant problem in one of three rooms reserved for my 60th birthday. Since I have been here before the system is the following: they give you a really crappy room (interior dungeon room with no windows or a small, crappy and smelly room) you inform the front desk that you are not happy, they respond by saying they cannot do anything until the next day even though the hotel seemed to be fairly empty and it was at check-in time and finally you are allowed to move yourself the following day. The rates are all over the place, they change on a day to day basis. I reserved one of the rooms at full price because I wanted to make sure my birthday accommodations were great and I received a very disappointing, smelly, cramped room with a tiny bathroom. Unhelpful front desk. Overall a sad experience.

  • Excellent
    Sep 2014
    9.3

    Great hotel.

    Front desk clerk never told me there was going to be a charge for parking. I assume it was included. Wish I would of know instead of paying $35 per night. I felt like i was tricked into it.

  • Excellent
    Sep 2014
    9.6

    We waited over 30 minutes for our car

  • Excellent
    Aug 2014
    9.6

    The room was wonderful with a large king sized bed and beautiful declarations throughout.

    The included breakfast was a little "holiday inn" but I can't really complain for the price or the accommodation.

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About

Overview

Bienville House provides 4-star accommodation in New Orleans. There is also a gym with a saltwater swimming pool.

There are a variety of facilities available to guests of Bienville House Hotel New Orleans, such as an outdoor pool, an express check-in and check-out feature and meeting facilities. The front desk operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.

Rooms feature a private bathroom complete with bathrobes, a shower and a hair dryer. They all include a bathtub and a telephone.

Those staying at Bienville House can enjoy a unique dining experience at the in-house restaurant, ideally based for those who want to stay close at mealtime. A variety of dining options can also be found in the surrounding area.

The hotel is conveniently situated for exploring New Orleans with Harrah's New Orleans and Jackson Square within a 10-minute walk. It is also within walking distance of French Market, Bourbon Street and the Saenger Theatre.

HotelsCombined

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.8 Excellent

Based on 787 reviews

9.4

WiFi

9.2

Location

5.8

Value

5.6

Food

Things to Know

  • Spacious rooms
  • Stylish hotel
  • Friendly service
  • Comfortable beds

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
Internet
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Air-Conditioned
24 Hour Front Desk
Elevator
Business center
Concierge service
Laundry service
No smoking
Bar/Lounge
Express check out
Hairdryer
ATM on-site
Babysitting or child care
Casino
Cable or satellite TV
Safe
Fitness center

Location

Most Popular Landmarks

  • Audubon Butterfly Garden and Insectarium 219 yd
  • New Orleans Pharmacy Museum 278 yd
  • New Orleans Musical Legends Park 374 yd
  • Jamie Hayes Gallery 409 yd
  • Audubon Aquarium of the Americas 427 yd
  • Jackson Square 0.3 mi

New Orleans Travel Guide

Learn about New Orleans on KAYAK

Getting Around

New Orleans Lakefront 6.2 mi
New Orleans Louis Armstrong 11.7 mi
New Orleans-Union 0.9 mi
Slidell, Louisiana 28.1 mi

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