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Hyatt Herald Square New York

30-32 West 31st Street, New York, NY 10001, United States
+1 212 330 1234

$177+

Mon 12/5 Check in
Tue 12/6 Check out

Overall guest ratings

8.4/10 Excellent
Based on 2,042 reviews

Review highlights

  • 9.4
  • 8.8
  • 8.4
  • 5.3

Good to know

  • Great view
  • Awesome terrace
  • Friendly service

Nearby

    Show all

    About

    Located in the iconic Fashion District, newly built, features 122 locally inspired guestroom design, CO Bigelow Amenities, rooftop bar with stunning views of Empire State Building and Freedom Towers, wholesome American modern cuisine, Espresso Bar, communal living space, and Fitness Center.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Coffee shop
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 2,042 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
    • 8.4 "Vibe was good."
    • 7.8 "Good amenities."
    • 6.1 "Rooms are ok."
    • 5.3 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
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    Overall Rating

    8.5 Excellent
    Based on 1,000 reviews
    • 9.4 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 5.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.6 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Average value."
      3.2 "68% said the breakfast was too expensive."
      2.3 "77% said beverages were too expensive."
    • 4.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
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    Overall Rating

    8.2 Excellent
    Based on 775 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 5.5 "Rooms are ok."
    • 5.2 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.1 "Average value."
      6.4 "64% thought it was adequately priced."
    • 4.6 "Breakfast is below average."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.8 "52% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
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    Overall Rating

    8.4 Excellent
    Based on 81 reviews
    • 9.4 "Terrific location."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 7.2 "Good bar."
    • 6.1 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.5 "75% said rooms were small."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 183 reviews
    • 9.1 "Terrific location."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Vibe was good."
      9.4 "94% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.3 "Bar is ok."
    • 6.2 "Rooms are ok."
    • 4.6 "Value below average."
    • 4.5 "Breakfast is below average."
    • 4.5 "Not very comfortable."
      2.7 "73% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Awesome terrace"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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