Pros (+) Mo the bartender and Grace at the front desk went above and beyond to make my stay pleasant.
4 stars
Hyatt Herald Square New York
Photos of Hyatt Herald Square New York
Overview
This modern New York City hotel is located within a 10-minute walk of Pennsylvania Station. It is also situated within a five-minute walk of Empire State Building.
This 4-star hotel offers a rooftop terrace, free Wi-Fi and an executive floor. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out kiosk.
Hyatt Herald Square New York provides 122 air conditioned rooms. Each one comes with a flat-screen TV with cable channels, as well as a private en suite.
After a day of walking or discovering the area with Hyatt Herald Square New York's bike rental service, guests are invited to relax with a drink in the licensed bar. A wide selection of dining options can also be found in close proximity to the property.
Located within a short walk of Hyatt Herald Square New York are Madison Square Park, Madison Square Garden and Flatiron Building. Guests can also visit New York Public Library and Bryant Park.
Latest deals for Hyatt Herald Square New York
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Herald Square New York
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Bedroom
- Alarm clock
- Wardrobe or closet
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hyatt Herald Square New York
8.1
Very good
2441 verified ratings
Wonderful
1039
Very good
521
Good
433
Okay
171
Fair
134
Mediocre
59
Poor
84
Summary of reviews
Guests say
Guests have praised the hotel for its great service and cleanliness, highlighting the friendliness and attentiveness of the staff. The location is also considered a strong point, offering convenience and accessibility to nearby attractions. However, some guests reported issues with room size and value for money, noting that there were discrepancies in pricing and complaints about poor maintenance affecting their stay. Additionally, a few reviews pointed out concerns regarding the atmosphere, particularly related to the neighborhood.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
1159 reviews
8.1 out of 10
26 reviews
9 out of 10
3 reviews
8.6 out of 10
3 reviews
All reviews
Pros (+) Really a nice, modern hotel in a convenient location with friendly staff.
Cons (-) Small room
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is great to visit throughout the year, but if you prefer lower rates and fewer crowds, consider visiting during the low season in January.
How is the quality of the beds at the hotel?
The beds are comfortable and clean, although some guests mentioned that they found the beds a bit hard.
Is parking available at the hotel?
Yes, the hotel offers valet parking, providing a convenient option for guests with vehicles.
What can guests expect from the hotel's food quality?
The hotel offers a variety of dining options, but some guests found the restaurant menu to be overpriced for the quality of the food.
How is the cleanliness of the hotel?
The hotel is known for its cleanliness, with rooms being cleaned daily upon request. However, some guests mentioned that the hotel and rooms appeared a little dated.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Rooftop Terrace
Guests loved the rooftop terrace, which offers amazing views of the city, including the Empire State Building. It's a great spot to relax and enjoy a drink.
Consider the Location
The hotel's location was praised by many guests for its proximity to popular attractions like the Empire State Building, Bryant Park, and Madison Square Garden, making it convenient for sightseeing and exploring the city.
Be Mindful of Noise
Some guests noted that the rooms could be noisy, especially due to street noise and thin walls. Light sleepers may want to consider bringing earplugs or requesting a room in a quieter area of the hotel.
Check Room Size
A few guests mentioned that the rooms, especially those with two queen beds, felt a bit cramped with limited space for luggage. Travelers with more luggage may want to consider room options carefully.
Explore Nearby Dining Options
While the hotel offers a bar and restaurant, some guests found the room service options limited and preferred to explore nearby dining options. Consider checking out the dining choices in the vicinity for a wider selection.
Take Note of Deposit Policy
Some guests were surprised by the deposit required upon check-in, as it wasn't clearly communicated during the booking process. It's advisable to inquire about any additional fees or deposits beforehand.
Be Prepared for Limited Services
Due to COVID-19, some guests were disappointed by the lack of room cleaning and room service. Guests should be aware of the current limitations on certain services and plan accordingly.
Consider Room Maintenance
A few guests mentioned that certain aspects of the rooms felt outdated and in need of maintenance. It may be helpful to check for any recent updates or renovations when booking.
Parking Considerations
While the hotel offers valet parking, guests should be aware of the parking fees and consider alternative parking options in the area if needed.
Location
30 West 31st Street, New York, NY 10001
What's nearby
- Empire State Building245 yd
- Bryant Park0.5 mi
- New York Public Library0.5 mi
- Grand Central Terminal0.7 mi
- Times Square0.8 mi
- High Line0.9 mi
- Rockefeller Center0.9 mi
- Broadway1 mi
- Museum of Modern Art1.1 mi
- Washington Square Park1.3 mi
- Fifth Avenue1.8 mi
- Frick Collection2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Herald Square New York
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $308 |
Average price (weekend night) | $286 |
When to book a room at Hyatt Herald Square New York
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Herald Square New York
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Value for money | 7.6 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 6.3 mi |