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The Paul Hotel
4 stars

The Paul Hotel

32 West 29th Street, New York, NY 10001, United States
New York, NY
See location+1 212 204 5750
7.0
Good
based on 2340 reviews
2,340 reviews
Provider
Provider for The Paul Hotel
Provider for The Paul Hotel
Provider for The Paul Hotel

Photos of The Paul Hotel

Overview

Located under 10 minutes' walk from Empire State Building, Flatiron Building and Madison Square Garden, The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member features a rooftop terrace and an outdoor pool. Only a 10 minute stroll from Pennsylvania Station, the hotel provides guests with a convenient base while in New York City.

The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member provides an all-hours reception, as well as an express check-in and check-out feature and free Wi-Fi. For added convenience, it features an airport shuttle, a 24-hour business centre and valet parking. A friendly tour desk is available and 34th Street Penn Station Irt Broadway Seventh Avenue Line is within a 10-minute walk, making it convenient for guests to explore the local area.

The hotel has 122 rooms, all of which are fitted with a hair dryer and a refrigerator.

The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member is within walking distance of Bryant Park, Madison Square Park and New York Public Library, and has a variety of shopping, dining and nightlife options on its doorstep. LaGuardia Airport is a 20-minute drive away.

7.0
Good rating
Based on 2,340 verified guest reviews

Latest deals for The Paul Hotel

Thu 7/17
Fri 7/18

Amenities at The Paul Hotel

  • Free Wi-Fi
  • Business center
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities
  • Express check-out
  • ATM on-site

Services and conveniences

  • ATM on-site
  • Business center
  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Laundry service

Basics

  • Free Wi-Fi
  • Internet

Things to do

  • Bicycle rental

General

  • Storage available

Health and safety

  • Safe

Reviews of The Paul Hotel

7.0
Good
2340 verified ratings
Wonderful
617
Very good
441
Good
436
Okay
219
Fair
205
Mediocre
112
Poor
310

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, being close to major attractions in Manhattan. However, many expressed dissatisfaction with the room arrangements, particularly the presence of bunk beds instead of standard beds, and some noted cleanliness issues. Overall, while the location is a strong point, the room comfort and cleanliness left much to be desired.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Bed Comfort1.5 out of 10
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All reviews

6.0
Okay
Anonymous, Jul 2022
The bathtub was plugged and soap dispenser and drainer fell apart
6.0
Okay
Brian, Jun 2022
Location was great, however, the description mentions a rooftop which is closed and they show photos of a fitness center (which doesn’t exist). The bathroom needs some updating or deep cleaning.
2.0
Poor
Amanda, Dec 2021
My room wasn't clean, had a broken light and drawer - and I couldn't get ahold of the front desk to get someone to come clean. When I did, it was over an hr before someone came and when they did they were quite rude and rushed.
5.9
Fair
Imogen, Jul 2021
The beds were comfortable and the ac was excellent. The location, though a bit grimy, loud at night and surrounded by construction was perfect. We were an 8 minute walk from penn station and central to all of Manhattan. We walked everywhere or used the subway. However several things in the room were broken or didn’t work well which wasn’t a deal breaker but wasn’t great. The bathroom mirror had a ...
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8.0
Very good
Anonymous, Jan 2018
Pros (+) Nice facility and staff
Cons (-) Gave us a room with 2 full beds instead of the Queen we had booked - but gave us late checkout in return
5.1
Fair
Anonymous, Aug 2017
Pros (+) Location
Cons (-) Room was dirty. There was sticky stuff on the chair and the desk that clearly had been barely cleaned and the floors were swollen and sticky and clear stains on the bathroom floor. The view was not as shown and the windows were covered in dirt.
4.2
Mediocre
Anonymous, May 2017
Pros (+) once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
Cons (-) landing at 1AM and finding out our room had an issue so we had to squeeze into a bunk bed room (size of a train sleeper compartment), which was dirty (dirty sheets). They said we'd get "free" wine which never showed. When we got put into our new room, much better but it still had a very odd moldy stench. Lastly, this place tries to squeeze every dollar out of you. Luggage holding is free for up to...
Read more
10
Wonderful
Anonymous, Mar 2017
Pros (+) CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York. I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side. EVERYTHING was walking distance, I never had to chance to make it to the restaurant.
Cons (-) The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two. I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
2.0
Poor
Anonymous, Nov 2016
Pros (+) I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
2.0
Poor
Matthew, Nov 2016
Cons (-) I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.

Location

32 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown232 yd
  • Empire State Building426 yd
  • Madison Square Garden0.3 mi
  • Times Square0.9 mi
  • Rockefeller Center1 mi
  • Broadway1 mi
  • Theatre District1.1 mi
  • United Nations Headquarters1.1 mi
  • Museum of Modern Art1.2 mi
  • Midtown Center1.3 mi
  • New York City Center1.3 mi
  • Tiffany & Co.1.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Paul Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Paul Hotel

  • How long should you stay at The Paul Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Paul Hotel

  • Where is The Paul Hotel located?

    The Paul Hotel is located at 32 West 29th Street in Midtown, 0.7 miles from the center of New York. Koreatown is the closest landmark to The Paul Hotel.

  • When is check-in time and check-out time at The Paul Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Paul Hotel.

  • Does The Paul Hotel offer free Wi-Fi?

    Yes, The Paul Hotel offers free Wi-Fi.

  • How far is The Paul Hotel from the airport?

    The Paul Hotel is 1.2 miles from New York Skyports SPB.

  • How does KAYAK find such great The Paul Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Paul Hotel in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Paul Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Paul Hotel.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

6.5
0.7 mi
New York LaGuardia
6.4 mi

Everything you need to know for your stay in New York

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