Guest reviews
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Overall Rating
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9.6 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.1 "91%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 8.3 "Easily accessible by car , said 83%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." -
8.8 "Very nice wellness & sports facilities."9.2 "
top-notch fitness area , thought 92%." -
7.3 "Good breakfast."
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7.1 "Good service."8.1 "81% found the
staff to be very friendly ." 8.0 "Hotel security was great , thought 80%." 7.1 "71% said therecreation staff was great ." -
6.4 "Food is average."6.8 "68% thought the
dining experience was appropriate ." 5.4 "54% thought thesnacks were adequate ." -
5.7 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 6.8 "Beds were acceptable for 68%." 6.6 "Only 66% saidrooms were clean enough ." -
4.7 "Bar is not good."1.8 "82% said
beverages were too expensive ." -
4.7 "Vibe wasn't good."2.9 "71%
criticized the unstylish hotel ." -
4.7 "Internet is poor."3.8 "62% said the
wifi quality was bad ." -
4.5 "Value below average."3.7 "63% said the
breakfast was too expensive ." 2.2 "Theprice was too high for 78%." 1.8 "82% saidbeverages were too expensive ."
Overall Rating
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9.6 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 8.9 "89%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 8.3 "Easily accessible by car , said 83%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Very nice wellness & sports facilities."9.3 "
top-notch fitness area , thought 93%." -
7.4 "Good breakfast."
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6.9 "Service is ok."5.5 "55% said the
reception staff was ok ." 6.5 "Housekeeping was ok , according to 65%." 6.5 "65% said theconcierge service was sufficient ." 6.3 "Only 63% found therestaurant service to be good ." -
6.2 "Food is average."6.9 "Only 69% were
satisfied with the menu ." -
4.8 "Internet is poor."4.0 "60% said the
wifi quality was bad ." -
4.6 "Bar is not good."1.5 "85% said
beverages were too expensive ." -
4.6 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 4.6 "For 54%, thelobby entrance was sub-standard ." 2.3 "77%complained about the elevator ." -
4.5 "Value below average."4.2 "58% said the
breakfast was too expensive ." 1.5 "85% saidbeverages were too expensive ." 2.1 "Theprice was too high for 79%." -
4.3 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ." 4.6 "For 54%, thelobby entrance was sub-standard ."
Overall Rating
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9.5 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 9.0 "90%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 8.6 "Easily accessible by car , said 86%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.7 "Very nice wellness & sports facilities."9.0 "
top-notch fitness area , thought 90%." -
7.4 "Good breakfast."
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6.8 "Service is ok."6.6 "Only 66% thought the
service was professional ." 5.1 "51% said thereception staff was ok ." 6.7 "Housekeeping was ok , according to 67%." 6.7 "67% said theconcierge service was sufficient ." 6.0 "Only 60% weresatisfied with the booking process ." -
6.4 "Food is average."5.5 "55% thought the
snacks were adequate ." -
4.9 "Bad amenities."4.8 "52% thought the
building wasn't nice ." 2.2 "78%complained about the elevator ." 1.8 "82% thought thefacilities needed updating ." -
4.8 "Bar is not good."1.7 "83% said
beverages were too expensive ." -
4.6 "Vibe wasn't good."2.6 "74%
criticized the unstylish hotel ." -
4.4 "Internet is poor."3.5 "65% said the
wifi quality was bad ." -
4.3 "Value below average."3.3 "67% said the
breakfast was too expensive ." 2.4 "Theprice was too high for 76%." 1.7 "83% saidbeverages were too expensive ."
Overall Rating
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9.6 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 9.3 "93%liked the proximity to shopping ." 8.2 "Easily accessible by car , said 82%." -
7.1 "Good breakfast."
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6.9 "Service is ok."5.7 "57% said the
reception staff was ok ." -
5.6 "Rooms are ok."6.1 "Only 61% said
rooms were big enough ." 6.7 "Only 67% saidrooms were clean enough ." -
5.0 "Average amenities."4.9 "51% thought the
building wasn't nice ." 5.0 "50% considered thelobby entrance to be so-so ." -
4.9 "Value below average."
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4.9 "Internet is poor."3.9 "61% said the
wifi quality was bad ." -
4.8 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ." 5.0 "50% considered thelobby entrance to be so-so ."
Overall Rating
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9.7 "Terrific location."9.1 "91%
liked the proximity to shopping ." 8.0 "Easily accessible by car , said 80%." 10.0 "City centre within easy reach , said 100%." -
9.0 "Excellent wellness & sports facilities."9.3 "
top-notch fitness area , thought 93%." -
7.0 "Good breakfast."
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6.5 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
6.5 "Service is ok."6.0 "60% said the
reception staff was ok ." 7.0 "70% thought theservice was very professional ." -
4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 2.7 "73%complained about the elevator ." 2.1 "79% thought thefacilities needed updating ." 4.6 "54%didn't like the architecture ." -
4.7 "Bar is not good."
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4.3 "Vibe wasn't good."2.7 "73%
criticized the unstylish hotel ." -
4.3 "Internet is poor."3.7 "63% said the
wifi quality was bad ." -
4.2 "Value below average."3.4 "66% said the
breakfast was too expensive ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Clean, spacious rooms that are tastefully decorated and comfortable. Too difficult to get the internet. You have to join their club or jump through hoops daily.
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10.0review from
Room service. Cold, stale food
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7.7review from
Nice sized room for NY. Updated and modern. Heat was stuck on high and it was super hot. Luckily the windows work and we could get a cold breeze. Pillows were fluffy and flat at the same time.
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8.2review from
Clean room with a comfortable bed. The hotel is very centrally located with many attractions close by. Staff was very efficient and friendly. The walls are paper thin and we had very loud neighbors. We could hear everything going on in the room next door. Unfortunately the neighbors were very inconsiderate and we had to call down to security to ask them to be quiet.
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9.7review from
Great location. Close to Times Square, Central Park, and Rockefeller Center. Large rooms for a New York hotel. Very professionally run and business like facility. High energy level with constant activity in the public areas. It isn't cheap but you can easily pay more for less value in NYC.
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8.8review from
Great location, good room comfort. When you book the price seems to be great, but then you find that the Internet is not included and also the bagage keeping has a cost.
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3.7review from
Dirty bathrooms
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6.0review from
clean and mid town so all the attraction you can cover by walk breakfast was not included while we expected bed and breakfast
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9.7review from
Very clean, great location! I have stayed here a few times and always have a nice time there. The cleaning staff is so friendly. The food at the hotel is very expensive. I searched all over for an atm machine and couldn't find one. The lines for the elevator can be a bit long
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9.4review from
Location check in staff
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10.0review from
It was close to all the places we wanted to see. Walk to Times Square, subway nearby, etc.. Lots of restaurants all around. We had a corner room so view in 2 directions! Nothing
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9.4review from
Location, Location For the money we aid, we should have a t lest a coffe maker in room/water
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10.0review from
Bathroom look old!
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5.7review from
It was in walking distance to all we wanted and needed to see. (5th Ave, Times Square, Broadway, Rock Center....) Nice view from window. Exciting, interesting lobby, and the lounge was wonderful. Room was cozy and restful after busy day. The room decor was very soothing. Waterspots and wallpaper coming off walls on 12th floor. No floor mat in bathrooms. It was total sticker-shock when we got the bill for our breakfast buffet--they should post the price. Not everyone is used to Big City prices. Also, staff didn't smile.
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4.0review from
Location is great I do not think they care about their guests
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4.8review from
The location was the only thing I liked. There were hardly any amenities. No continental breakfast or coffee. There wasn't even a coffee maker or refrigerator in the hotel room. Room service was only provided by an overpriced cafe called Harvest Cafe, which only sold pre-made salads and sandwiches. Granted, it is NYC, but if you're traveling alone, or want a quick dinner, then this isn't the place for you.
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8.0review from
Clean, spacious rooms that are tastefully decorated and comfortable. Too difficult to get the internet. You have to join their club or jump through hoops daily.
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10.0review from
Room service. Cold, stale food
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8.2review from
Clean room with a comfortable bed. The hotel is very centrally located with many attractions close by. Staff was very efficient and friendly. The walls are paper thin and we had very loud neighbors. We could hear everything going on in the room next door. Unfortunately the neighbors were very inconsiderate and we had to call down to security to ask them to be quiet.
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9.7review from
Great location. Close to Times Square, Central Park, and Rockefeller Center. Large rooms for a New York hotel. Very professionally run and business like facility. High energy level with constant activity in the public areas. It isn't cheap but you can easily pay more for less value in NYC.
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8.8review from
Great location, good room comfort. When you book the price seems to be great, but then you find that the Internet is not included and also the bagage keeping has a cost.
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9.7review from
Very clean, great location! I have stayed here a few times and always have a nice time there. The cleaning staff is so friendly. The food at the hotel is very expensive. I searched all over for an atm machine and couldn't find one. The lines for the elevator can be a bit long
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9.4review from
Location check in staff
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10.0review from
It was close to all the places we wanted to see. Walk to Times Square, subway nearby, etc.. Lots of restaurants all around. We had a corner room so view in 2 directions! Nothing
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9.4review from
Location, Location For the money we aid, we should have a t lest a coffe maker in room/water
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10.0review from
Bathroom look old!
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3.7review from
Dirty bathrooms
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6.0review from
clean and mid town so all the attraction you can cover by walk breakfast was not included while we expected bed and breakfast
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5.7review from
It was in walking distance to all we wanted and needed to see. (5th Ave, Times Square, Broadway, Rock Center....) Nice view from window. Exciting, interesting lobby, and the lounge was wonderful. Room was cozy and restful after busy day. The room decor was very soothing. Waterspots and wallpaper coming off walls on 12th floor. No floor mat in bathrooms. It was total sticker-shock when we got the bill for our breakfast buffet--they should post the price. Not everyone is used to Big City prices. Also, staff didn't smile.
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4.0review from
Location is great I do not think they care about their guests
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4.8review from
The location was the only thing I liked. There were hardly any amenities. No continental breakfast or coffee. There wasn't even a coffee maker or refrigerator in the hotel room. Room service was only provided by an overpriced cafe called Harvest Cafe, which only sold pre-made salads and sandwiches. Granted, it is NYC, but if you're traveling alone, or want a quick dinner, then this isn't the place for you.
