Overview

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York, NY 10019, United States
+1 212 581 1000

$214+

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Rates

Overall guest ratings

7.7/10 Good
Based on 6,130 reviews
See all reviews

Review highlights

  • 9.7
  • 7.3
  • 5.5
  • 5.5

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Stay connected at the Link@Sheraton(SM) experienced with Microsoft®. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Sweet Sleeper® Bed and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet
    • Wi-Fi
    • Indoor pool
    • Beauty salon
    • Kitchen/Kitchenette
    • Sauna
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 6,130 reviews
    • 9.7 "Terrific location."
    • 7.3 "Good service."
    • 6.7 "Average cleanliness."
    • 6.6 "Food is average."
    • 5.9 "Average amenities."
    • 5.5 "Vibe was decent."
    • 5.5 "Internet is average."
    • 5.3 "Rooms are ok."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Not very comfortable."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 2,390 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.8 "Housekeeping was ok, according to 58%."
    • 5.7 "Food is average."
    • 5.5 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.1 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 4.3 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 2,697 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 7.0 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.2 "Bar is ok."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.1 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
    • 4.8 "Breakfast is below average."
      4.1 "59% said the breakfast was too expensive."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.1 "59% criticized the plain hotel."
    • 4.1 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.7 "63% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
      3.4 "For 66%, the rooms looked old."
      1.3 "87% had problems with the shower."
      3.1 "69% were disappointed with the minibar."
    • 2.9 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
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    Overall Rating

    7.5 Good
    Based on 490 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.6 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.6 "Average value."
    • 4.9 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.1 "79% complained about the bathroom."
      3.8 "For 62%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 551 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Food is average."
    • 5.5 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 5.4 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 5.3 "Vibe was decent."
      5.3 "53% considered the lobby entrance to be so-so."
    • 4.2 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      3.1 "69% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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