Overview

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Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York, NY 10019, United States
+1 212 581 1000

$196+

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Rates

Overall guest ratings

7.7/10 Good
Based on 5,547 reviews
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Review highlights

  • 9.6
  • 7.1
  • 5.1
  • 5.1

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Computer workstations, located in the lobby, make it easy to stay productive while traveling. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Signature Sleep Experience and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Sauna
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,547 reviews
    • 9.6 "Terrific location."
    • 7.1 "Good service."
    • 6.7 "Average cleanliness."
    • 6.1 "Vibe was decent."
    • 5.8 "Bar is ok."
    • 5.1 "Average value."
    • 5.1 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 4.3 "Not very comfortable."
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    Overall Rating

    7.9 Good
    Based on 1,996 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.3 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
    • 5.7 "Bar is ok."
    • 5.6 "Food is average."
    • 5.5 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 4.4 "Value below average."
      3.0 "70% said the breakfast was too expensive."
      3.0 "The price was too high for 70%."
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    Overall Rating

    7.7 Good
    Based on 2,440 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 7.0 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.0 "80% said the concierge service was amazing."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.5 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.6 "Value below average."
      3.2 "68% said the breakfast was too expensive."
      3.5 "The price was too high for 65%."
    • 4.1 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.9 "Rooms are not good."
      2.2 "78% said rooms were small."
      1.9 "81% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      3.7 "For 63%, the rooms looked old."
      2.3 "77% had problems with the shower."
    • 2.7 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
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    Overall Rating

    7.2 Good
    Based on 610 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.2 "Only 62% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.8 "82% criticized the small bathroom."
      3.5 "65% thought it was too noisy."
    • 4.8 "Value below average."
    • 3.8 "Breakfast is below average."

    Overall Rating

    7.6 Good
    Based on 499 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.6 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 5.6 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 5.6 "Food is average."
    • 4.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 4.6 "Internet is poor."
      4.8 "52% thought it was overpriced."
    • 4.3 "Value below average."
      4.8 "52% thought it was overpriced."
    • 4.2 "Breakfast is below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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