Overview

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York, NY 10019, United States
+1 212 581 1000

$232+

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Rates

Overall guest ratings

7.8/10 Good
Based on 5,629 reviews
See all reviews

Review highlights

  • 9.6
  • 7.2
  • 5.4
  • 5.1

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Computer workstations, located in the lobby, make it easy to stay productive while traveling. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Signature Sleep Experience and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Sauna
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Babysitting/child services (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 5,629 reviews
    • 9.6 "Terrific location."
    • 7.2 "Good service."
    • 6.9 "Average cleanliness."
    • 6.3 "Food is average."
    • 6.1 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 5.1 "Average value."
    • 5.1 "Internet is average."
    • 4.6 "Breakfast is below average."
    • 4.4 "Not very comfortable."
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    Overall Rating

    7.9 Good
    Based on 2,139 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.6 "Food is average."
    • 5.5 "Bar is ok."
    • 4.6 "Value below average."
      3.4 "66% said the breakfast was too expensive."
      3.2 "The price was too high for 68%."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
      3.4 "66% said the breakfast was too expensive."
    • 4.4 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
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    Overall Rating

    7.6 Good
    Based on 2,420 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 7.0 "Good service."
      5.6 "56% said the reception staff was ok."
      6.2 "Housekeeping was ok, according to 62%."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.6 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 4.7 "Value below average."
      3.3 "67% said the breakfast was too expensive."
      3.6 "The price was too high for 64%."
    • 4.3 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 3.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.8 "82% complained about the bathroom."
      3.2 "68% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      2.8 "72% said the bathroom was dirty."
      3.6 "For 64%, the rooms looked old."
      2.3 "77% had problems with the shower."
    • 2.8 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      1.0 "90% criticized the small bathroom."
      4.1 "59% thought it was too noisy."
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    Overall Rating

    7.3 Good
    Based on 562 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.0 "Vibe was decent."
      6.2 "62% considered the lobby entrance to be so-so."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
    • 5.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.8 "82% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
    • 4.7 "Value below average."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 506 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 5.7 "Food is average."
    • 5.6 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 4.7 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      3.6 "64% said rooms were small."
    • 4.7 "Internet is poor."
      4.8 "52% thought it was overpriced."
    • 4.3 "Value below average."
      4.8 "52% thought it was overpriced."
    • 4.3 "Breakfast is below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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