Park Lane Hotel

7.8
Good

Based on 8,047 reviews
 
36 Central Park South, New York, NY 10019, United States
  +1 212 371 4000
Park Lane Hotel - New York, NY
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Good to know

Distance to city center 0.9 mi
Location rating 9.7
Nearest Airport New York LaGuardia
Distance to airport 5.4 mi

Rooms

Check-in
Check-out

Premium Rooms

$213+

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Bed Type
Provider
Nightly
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Unknown
$213 per night

Double Rooms

$146+

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Bed Type
Provider
Nightly
IMAGE
Queen bed
$146 per night
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Queen bed
$174 per night
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Unknown
$174 per night
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Double bed
$200 per night

Executive Rooms

$94+

Photo
Bed Type
Provider
Nightly
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Unknown
$150 per night
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Unknown
$165 per night
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Unknown
$173 per night
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Queen bed
$193 per night
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Queen bed
$193 per night
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Unknown
$196 per night
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Unknown
$199 per night
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Unknown
$199 per night
IMAGE
Unknown
$199 per night
IMAGE
Queen bed
$200 per night
IMAGE
Queen bed
$202 per night
IMAGE
Queen bed
$202 per night
IMAGE
Queen bed
$204 per night
IMAGE
Queen bed
$204 per night
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Queen bed
$222 per night
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Queen bed
$222 per night
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Unknown
$222 per night
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Unknown
$224 per night
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Unknown
$227 per night
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Unknown
$227 per night
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Unknown
$242 per night
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Unknown
$245 per night
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Double bed
$253 per night
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Double bed
$282 per night
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Unknown
$284 per night
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Unknown
$289 per night
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Unknown
$308 per night
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King bed
$419 per night
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King bed
$427 per night
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Unknown
$454 per night
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Unknown
$94 per night
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Unknown
$94 per night

Premier Rooms

$164+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$164 per night
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Unknown
$239 per night
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Unknown
$271 per night
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Unknown
$281 per night
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Unknown
$300 per night
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Queen bed
$305 per night
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Unknown
$312 per night
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Queen bed
$316 per night
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Unknown
$316 per night
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Queen bed
$320 per night
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Unknown
$396 per night
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Unknown
$425 per night

Standard Rooms

$164+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$164 per night

Reviews

Traveler rating

528
341
206
54
4

Time of year

Traveler type

Show reviews that mention

+
central park in 423 reviews
coffee shop in 107 reviews
comfortable bed in 173 reviews
great location in 784 reviews
happy hour in 133 reviews
hotel is old in 308 reviews
new york in 53 reviews
old hotel in 323 reviews
park lane in 26 reviews
resort fee in 65 reviews
room service in 148 reviews
room was spacious in 134 reviews
staff was friendly in 303 reviews
tea or coffee in 61 reviews
view great in 316 reviews
  • Good
    Sep 2018
    8.0

    Ice and coffee all extra. And there is an unavoidable facility fee.

  • Excellent
    Sep 2017
    9.1

    Lovely hotel and stay. Bathrooms are dated.

    Lovely room- 41st floor great view even though we had a had a southeast facing room. Courteous service.

    Not sure what the resort fee 35/pp goes towards. Not really a resort- but u have to pay it. Not included in the Expedia price. Had I known- prob could have had a better hotel. also-overwhelming horse poop smell right across the way. Not their fault-but it's there.

  • Mediocre
    Aug 2017
    4.0

    Run down room was no where near as nice as website photos.

    Location is absolutely excellent.

    The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.

  • Okay
    Mar 2017
    5.4

    Location is great but the customer service was not

    The location of the hotel is perfect, On the edge of Central Park minutes from 5th avenue shopping. There are some restaurants nearby too. If you are interested in doing something touristy the horse and carriage rides are right outside.

    Where to begin. I was only there for one night and it was extremely expensive. On top of that they charged me a $35.00 "facilities fee" which was for WiFi, cocktail happy hour, and other amenities. I used the WiFi which worked fine but the cocktail happy hour was a disaster, very disorganized and the staff wasn't super pleasant. I wish I had the choice of adding on these extras. Also, upon check-in the key machine was not working so I was not authorized a room key. Each time I needed to go into my room I had to ask someone; one time I was waiting in the hallway for 30 minutes until someone showed up. It could've been a better experience.

  • Excellent
    Jan 2017
    9.4

    My Stay,

    The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice.

    The bathroom could be cleaner. There were chipped tiles and the faucet was lose.

  • Okay
    Jan 2017
    6.0

    Great location but the rooms really need an update

    The staff was friendly and the location was great. The guest services were pretty quick: We had issues with the first room and were quickly moved upon request. One of our charge ports stopped working and it was quickly replaced. Lamp shades were dusty and were quickly cleaned upon request.

    The rooms are really outdated and truly need to be updated, ESPECIALLY the bathrooms. We had to request a move from the first room due to the tub leaking. The sinks and tubs are chipped and the tubs don't drain well (both rooms). The lamps were dusty and some were broken. The hallways are a bit dark and carpet looks dingy. There is a mandatory facility fee that includes calls, wifi, etc...that is overpriced and totally not worth it.

  • Mediocre
    Jan 2016
    4.0

    Room

    Large

    Thermostat didn't work so tbe temperature was 80 degrees all day. Couldn't call front desk BC phone didn't work. Old towels were in room

  • Excellent
    Aug 2015
    8.2

    Location was perfect! They have a house car that can take you to the airport or pick you up. We had a king room that was beautifully decorated and so spacious. Would definitely stay here again.

    There were a couple of spots that were stained on the shower curtain and on the down comforter. However, I never felt that these things weren't clean there were just some spots. The knobs on the shower were backwards and the facet was slanted so it was sometimes difficult to turn the shower off. This doesn't take away from the fact that the shower felt absolutely amazing!

  • Excellent
    Apr 2015
    10.0

    The room was overlooking Central Park and very enjoyable. My Grandaughter(10) and I were so impressed by the hotel service. Everyone was so accommodating and friendly. Best NY trip ever! Central to everything

    You see and hear everything in NY. Its a life experience !

  • Excellent
    Jan 2015
    8.5

    Bed

    The bed was certainly comfortable. Probably the best part of the room.

    A coffee maker would be nice to have.

  • Good
    Dec 2014
    7.4

    The location is amazing and the staff generally helpful.

    Rooms need some updating as do the bathrooms, but overall the hotel is good value by NYC standards.

  • Okay
    Nov 2014
    5.4

    I don't recommend this hotel

    They hit me with a $30 dollars plus tax facility fee which is ridiculous why should we pay facility valet parking is ridiculous expensive , they hotel needs to be updated the style is from the late 90's we should get more for what we paid for

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About

Overview

With views of lush Central Park and the New York City skyline, Park Lane Hotel provides four-star amenities at a convenient, albeit beautiful, location. The 46 story limestone and glass structure sits on Billionaire’s Row, allowing guests to experience the life of the New York City elite. Park Lane eclectic elegance is shown through 631 guests rooms, all equipped with opulent bedding and the complimentary and signature New York Times delivered daily. With guest rooms and suites facing either the city or the park allow visitors flexibility in layout. For the poshest of visitors, the Presidential Suite and the Park Lane Suite offer world-class views and service. Amenities include a twenty-four-hour fitness room. However, guests often note two amenities that enhance their stay more than others: the evening Hospitality Reception, which includes hors d'oeuvres, wine, beer, bottled water, soft drinks and snacks, and the superlative Concierges. The hotel also serves as home for three dining options. The Park Room restaurant couples breathtaking views of Central Park with fine dining, making it the ideal spot for a Sunday brunch or a romantic dinner for two. Guests can also enjoy cocktails and light fare in the refined mahogany walls of Harry’s Bar and Grill. For a quick bite to go, the hotel provides coffee and pastries at Cafe on the Greene. This combination of elite accommodations and ideal locale makes it a premier destination for travelers looking to indulge in New York City.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.8 Good

Based on 8,047 reviews

9.7

Location

7.8

WiFi

3.4

Cleanliness

2.6

Vibe

Things to Know

  • Great view

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Babysitting or child care
Business center
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Storage available
Elevator
Laundry facilities
Express check out
Hairdryer
Coffee shop
Wedding services
Cable or satellite TV

Location

Most Popular Landmarks

  • Museum of Modern Art 0.3 mi
  • Fifth Avenue 0.4 mi
  • Rockefeller Center 0.5 mi
  • Broadway 0.6 mi
  • Frick Collection 0.6 mi
  • Times Square 0.7 mi

New York Travel Guide

Learn about New York on KAYAK

Getting Around

New York LaGuardia 5.4 mi
Teterboro 7.4 mi
New York - Penn Station 1.4 mi
Secaucus Junction, New Jeresy 5.2 mi

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