Overview

Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

$227+

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Rates

Overall guest ratings

7.7/10 Good
Based on 9,352 reviews
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Review highlights

  • 9.7
  • 6.7
  • 4.9
  • 4.8

Good to know

  • Great view
  • Near city centre

Nearby

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    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Coffee shop
    • Wi-Fi
    • Gift shop
    • Spa
    • Kitchen/Kitchenette
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 9,352 reviews
    • 9.7 "Terrific location."
    • 6.7 "Service is ok."
    • 6.1 "Food is average."
    • 5.5 "Rooms are ok."
    • 5.4 "Average value."
    • 4.9 "Bad amenities."
    • 4.8 "Internet is poor."
    • 4.3 "Breakfast is below average."
    • 3.5 "Vibe wasn't good."
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    Overall Rating

    7.7 Good
    Based on 4,769 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
    • 6.2 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      6.5 "65% thought the management was tolerable."
      5.6 "Only 56% were satisfied with the booking process."
    • 6.1 "Bar is ok."
      6.7 "Only 67% were satisfied with the beverage prices."
    • 5.6 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.1 "51% considered the lobby entrance to be so-so."
    • 5.4 "Rooms are ok."
      5.9 "For only 59%, the tv was ok."
    • 5.0 "Internet is average."
      4.7 "53% thought it was overpriced."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.7 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 2,431 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.3 "Easily accessible by car, said 93%."
    • 6.5 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
    • 5.6 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 5.4 "Rooms are ok."
    • 5.0 "Internet is average."
      4.9 "51% thought it was overpriced."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.6 "Value below average."
      1.7 "83% said the breakfast was too expensive."
      4.9 "51% thought it was overpriced."
    • 4.3 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
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    Overall Rating

    7.7 Good
    Based on 467 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.2 "Bar is ok."
    • 6.1 "Food is average."
    • 6.0 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.8 "Rooms are ok."
    • 5.5 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
    • 4.8 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 1,683 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 6.0 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.7 "Wellness & sports facilities were not very nice."
      4.8 "52% didn't like the fitness area."
    • 4.6 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      1.3 "87% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      0.3 "97% were unsatisfied with the kitchenette."
      1.0 "Air conditioning was criticized by 90%."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.8 "For 52%, the lobby entrance was sub-standard."
      0.5 "95% thought the facilities needed updating."
      3.2 "68% didn't like the architecture."
    • 4.3 "Value below average."
      4.6 "54% thought it was overpriced."
      1.4 "86% said the breakfast was too expensive."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Near city centre"
    data provided by TrustYou

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