Guest reviews
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Overall Rating
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9.7 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." 9.7 "97%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.3 "Great parking , according to 73%." -
9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." 8.8 "Housekeeping was great , according to 88%." 7.2 "72% said theconcierge service was amazing ." 8.3 "83% said thebooking process went smoothly ." 7.8 "Management was excellent , said 78%." 7.8 "78% werehappy with the room service ." 7.8 "78% said therecreation staff was great ." -
8.9 "Good value."7.7 "77% were
happy with the price ." 8.3 "83% werehappy with the price of the breakfast ." -
8.9 "Generally very clean."8.8 "88% said
rooms were clean ." 9.0 "90% thoughtit was clean ." 8.3 "83% said thebathroom was clean ." -
8.5 "Food is delicious."9.2 "92%
enjoyed the snacks that were offered." 7.7 "77% werehappy with the price ." 9.5 "Yummy desserts , said 95%." 8.9 "89%loved the dining experience ." -
6.6 "Breakfast is mediocre."
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5.6 "Rooms are ok."5.7 "Only 57% said
rooms were big enough ." 6.7 "Beds were acceptable for 67%." 5.5 "For only 55%, thebathroom was ok ." 6.9 "For only 69%, thetv was ok ." -
5.1 "Internet is average."
Overall Rating
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9.7 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." 9.6 "96%liked the proximity to shopping ." -
9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." 8.6 "Housekeeping was great , according to 86%." 7.2 "72% said theconcierge service was amazing ." -
8.9 "Generally very clean."8.8 "88% said
rooms were clean ." 9.0 "90% thoughtit was clean ." 8.2 "82% said thebathroom was clean ." -
8.4 "Food is delicious."9.4 "
Yummy desserts , said 94%." -
6.0 "Breakfast is mediocre."
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5.2 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ." 6.5 "Beds were acceptable for 65%." 5.4 "For only 54%, thebathroom was ok ." 6.9 "For only 69%, thetv was ok ." -
5.2 "Internet is average."
Overall Rating
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9.7 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." 9.8 "98%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.1 "World class service."9.2 "92% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." 8.9 "Housekeeping was great , according to 89%." 7.2 "72% said theconcierge service was amazing ." -
8.4 "Generally very clean."8.4 "84% said
rooms were clean ." 8.1 "81% said thebathroom was clean ." 8.8 "88% thoughtit was clean ." -
8.4 "Food is delicious."
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6.5 "Breakfast is mediocre."
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5.5 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.7 "Only 57% saidrooms were big enough ." 5.3 "For only 53%, thebathroom was ok ." 6.6 "For only 66%, thetv was ok ." 5.2 "Only 52% thought theshower was ok ." -
4.7 "Internet is poor."4.0 "60% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." -
9.1 "World class service."9.3 "93% found the
staff to be very friendly ." -
8.8 "Generally very clean."8.8 "88% said
rooms were clean ." -
5.2 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 5.5 "Only 55% saidrooms were big enough ." -
4.7 "Internet is poor."
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3.7 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ."
Overall Rating
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9.7 "Terrific location."
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." -
5.1 "Average comfort."
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5.0 "Rooms are ok."
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3.1 "Horrible vibe."1.6 "84%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
It's very close to Times Square! But that is not really a plus since everything in New York is readily accessible via subway. Daily maid service was nice. Smelled musty, no amenities, not enough outlets to charge electronics like cell phones and laptops. Also there were bedside lamps but they were not plugged in and when we looked there weren't any outlets!!! When I return to NY I will definitely stay elsewhere! Mildew noted in the bathroom. And the place really needs to be renovated.
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9.4review from
Wonderful pleasant staff. Very helpful and inviting. Great location to everything!!!!! Clean, and good enough size for what we needed. Slow elevators
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5.3review from
Location was good. But, I expected more from a 2-star hotel and even at the price offered. The staff were not unfriendly, but seemed a bit perfunctory. Perhaps overworked. Main complaint was that I was given a 2nd floor room on street side and there was construction outside the window till 3am the night I stayed. There was only a window air conditioner that worked well. However, it meant that there was not closing out the sounds from the street. Otherwise, the pillows were ok, but the bed was very hard relative to many other hotels I have been to. Second, the water in the shower had very low pressure, took a long time to get hot, and the diverter was whining the whole time. In comparison the sink had good pressure and heat. But, the plug wouldn't stay put making shaving with fill sink a problem. Lastly, there was a chair in the room, but no desk configuration other than for using the dresser as a makeshift desk.
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6.0review from
Convenient locaton and good value; free wifi No kettle to make tea
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4.0review from
It's central position to the city. Some of the staff were unhelpful and it was in need of a complete good clean. The rooms were very dull and could do with a refurb!!!!!!
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5.7review from
location street noise when we were on the 2nd floor
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7.7review from
The room had enough floor space to pace around in without being cavernous. It was clean and comfortable. A good deal for the location.
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5.0review from
Close to times square room very hot. No A/C or other room temp controls. no ice machine
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6.0review from
The proximity of Time Square The window left all the street sounds, a chance that we have the air conditioning.
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6.4review from
staff was very helpful and courteous; very comfortable beds; housekeeping did a good job would have liked a hairdryer in the room and coffee available
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3.0review from
Times square was right round the corner, and there were plenty of nearby dining options. The staff were rude, the room smelled, the cleaners only made the bed and left rubbish in the room, the noise late at night meant we didn't get a wink of sleep, and they charged us to store our luggage. Also, security is not great, as they make you leave the key at the front desk each time you leave the hotel, and don't require ID to pick the key up.
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7.0review from
The staff was very polite and helpfull.
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3.2review from
close to center of town. Very very very noisy.
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4.0review from
It's very close to Times Square! But that is not really a plus since everything in New York is readily accessible via subway. Daily maid service was nice. Smelled musty, no amenities, not enough outlets to charge electronics like cell phones and laptops. Also there were bedside lamps but they were not plugged in and when we looked there weren't any outlets!!! When I return to NY I will definitely stay elsewhere! Mildew noted in the bathroom. And the place really needs to be renovated.
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5.3review from
Location was good. But, I expected more from a 2-star hotel and even at the price offered. The staff were not unfriendly, but seemed a bit perfunctory. Perhaps overworked. Main complaint was that I was given a 2nd floor room on street side and there was construction outside the window till 3am the night I stayed. There was only a window air conditioner that worked well. However, it meant that there was not closing out the sounds from the street. Otherwise, the pillows were ok, but the bed was very hard relative to many other hotels I have been to. Second, the water in the shower had very low pressure, took a long time to get hot, and the diverter was whining the whole time. In comparison the sink had good pressure and heat. But, the plug wouldn't stay put making shaving with fill sink a problem. Lastly, there was a chair in the room, but no desk configuration other than for using the dresser as a makeshift desk.
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6.0review from
Convenient locaton and good value; free wifi No kettle to make tea
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4.0review from
It's central position to the city. Some of the staff were unhelpful and it was in need of a complete good clean. The rooms were very dull and could do with a refurb!!!!!!
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5.7review from
location street noise when we were on the 2nd floor
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5.0review from
Close to times square room very hot. No A/C or other room temp controls. no ice machine
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6.0review from
The proximity of Time Square The window left all the street sounds, a chance that we have the air conditioning.
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6.4review from
staff was very helpful and courteous; very comfortable beds; housekeeping did a good job would have liked a hairdryer in the room and coffee available
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3.0review from
Times square was right round the corner, and there were plenty of nearby dining options. The staff were rude, the room smelled, the cleaners only made the bed and left rubbish in the room, the noise late at night meant we didn't get a wink of sleep, and they charged us to store our luggage. Also, security is not great, as they make you leave the key at the front desk each time you leave the hotel, and don't require ID to pick the key up.
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3.2review from
close to center of town. Very very very noisy.
