Spectacular service. Wonderful, helpful staff. Great food and desserts. Spotless room. 5 out of 5 across the board.
5 stars
The Plaza Hotel
Photos of The Plaza Hotel
Overview
Situated on Fifth Avenue in a landmark 19th-century building, The Plaza, A Fairmont Managed Hotel, is an award-winning luxury establishment with over 280 distinctive guestrooms, including more than 100 luxurious suites. Offering a timeless balance between elegance and luxury, all the guest rooms reflect French-inspired style with mosaic floors, flat screen TVs, spacious modern bathrooms fitted with gold-plated features and a 24-hour butler service. Some of the suites have bi-level spaces with unique styling reflecting heritage touches.
The Plaza is also an iconic dining destination. Guests can enjoy afternoon tea beneath the stained glass ceiling of The Palm Court or embark on a culinary journey through Europe at The Food Hall. In addition, the hotel boasts a jazz lounge and a luxe champagne bar that offers a scenic view overlooking the famous Pulitzer Fountain.
The Plaza’s prestigious location makes it a prime destination for everyone, from world leaders to couples on romantic getaways. It is situated next to Central Park and within walking distance from famous shops like Chanel, Tiffany & Co, Prada, H&M, and Bergdorf Goodman. The hotel is also located three blocks of seven subway lines and about 30 to 90 minutes from New York’s three major airports.
Renovated in 2008, The Plaza offers several amenities for guests. Situated on the fourth floor, a Guerlain Spa provides an indulgent spot for visitors to bask with beauty treatments. The hotel also boasts a fully equipped 24-hour gym by La Palestra and a Warren-Tricomi Salon. In addition, The Plaza hosts world-class shops, including food shops and exclusive boutiques.
Latest deals for The Plaza Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Plaza Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Valet parking
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Breakfast in the room
- Dining area
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
- DVD player
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Things to do
- Gift shop
- Bicycle rental
- Evening entertainment
- Beauty salon
Spa
- Spa
- Spa and wellness center
- Massage
- Sauna
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Parking
- Valet parking
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Reviews of The Plaza Hotel
8.4
Very good
882 verified ratings
Wonderful
460
Very good
107
Good
116
Okay
61
Fair
55
Mediocre
38
Poor
45
Summary of reviews
Guests say
Guests appreciated the hotel's prime location, cleanliness, and spacious rooms, often highlighting the luxurious feel of the accommodations. However, many reviews pointed out issues with service, including indifferent staff and poor handling of reservations. Overall, while the hotel has charm and comfort, improvements in service are needed to match the high expectations of its guests.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
29 reviews
8.6 out of 10
2 reviews
All reviews
The room was remarkably clean. Great housekeeping.
Pros (+) The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.
Cons (-) The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to b...
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Pros (+) Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather l...
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Pros (+) Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again.
Cons (-) N/A
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at The Plaza Hotel?
Guests have described the beds at The Plaza Hotel as comfortable and the rooms as spacious, providing a wonderful night's sleep.
Is parking available at The Plaza Hotel?
Yes, The Plaza Hotel offers parking and valet parking services for the convenience of guests.
How is the food quality at The Plaza Hotel?
Guests have praised the food quality at The Plaza Hotel, particularly the afternoon tea at The Palm Court and the culinary journey through Europe at The Food Hall.
What is the cleanliness like at The Plaza Hotel?
The Plaza Hotel maintains a high standard of cleanliness, with guests appreciating the clean rooms and nice environment.
What can I expect from the customer service at The Plaza Hotel?
Guests have highlighted the exceptional customer service at The Plaza Hotel, with staff going above and beyond to ensure a pleasant and hospitable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is considered the low season. This could provide a more peaceful experience with fewer crowds.
Explore Nearby Attractions
The hotel's proximity to attractions like the Museum of Modern Art, Rockefeller Center, and Fifth Avenue makes it an ideal base for exploring the city. Take advantage of these nearby attractions for a well-rounded experience.
Be Mindful of Noise
Some guests noted that noise from the subway and neighboring rooms could be disruptive. Consider requesting a room on a higher floor to minimize noise disturbances.
Check Room Amenities
Before booking, ensure that the room includes amenities like a coffee maker if this is important to you, as some guests were disappointed by the lack of this facility in their rooms.
Plan Dining Options
While the hotel offers various dining experiences, including room service, some guests were disappointed by the absence of a restaurant. Consider exploring nearby dining options for a diverse culinary experience.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for arranging activities and making reservations. Take advantage of this service for personalized recommendations and assistance.
Consider Off-Peak Gym Hours
If you plan to use the gym facilities, consider visiting during off-peak hours to avoid overcrowding, as some guests mentioned that the gym could get busy.
Be Mindful of Service Charges
Some guests were surprised by unexpected charges, such as room service fees. It's advisable to clarify any additional charges before using certain services to avoid unexpected expenses.
Check for Seasonal Events
If you plan to visit during high season in December, inquire about any special events or holiday offerings at the hotel, as this could enhance your overall experience.
Location
768 Fifth Avenue, New York, NY 10019
What's nearby
- Tiffany & Co.208 yd
- Midtown Center382 yd
- Museum of Modern Art0.3 mi
- New York City Center0.3 mi
- Fifth Avenue0.4 mi
- Rockefeller Center0.5 mi
- Theatre District0.5 mi
- Broadway0.6 mi
- Times Square0.7 mi
- Lincoln Center0.7 mi
- United Nations Headquarters1 mi
- American Museum of Natural History1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Plaza Hotel
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $1,393 |
Average price (weekend night) | $1,321 |
When to book a room at The Plaza Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Plaza Hotel
FAQs when booking at The Plaza Hotel
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Value for money | 7.2 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 5.4 mi |
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