Matfen Hall Hotel, Golf And Spa

Matfen, Newcastle upon Tyne, United Kingdom
+44 166 188 6500

Cheapest
rate per night

9.2

Excellent
based on 1,079 reviews
Matfen Hall Hotel, Golf And Spa - Newcastle upon Tyne, England, United Kingdom
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Provider Nightly total
Hotels.com $226
Priceline $228
Hotels.com
Priceline

Good to know

Distance to city center 14.2 mi
Location rating 9.1
Nearest Airport Newcastle upon Tyne
Distance to airport 10.4 mi

Rooms

Check-in
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Standard Rooms

$226+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$226 per night
IMAGE
Unknown
$228 per night

Reviews

Pros

Traveler rating

424
85
8
0
0

Time of year

Traveler type

Show reviews that mention

+
beautiful setting in 12 reviews
beauty treatments in 6 reviews
country house in 5 reviews
drawing room in 152 reviews
excellent food in 177 reviews
excellent service in 50 reviews
facilities were excellent in 86 reviews
golf course in 19 reviews
great pool in 43 reviews
great spa in 96 reviews
lovely room in 154 reviews
music playing in 7 reviews
relaxing weekend in 27 reviews
staff great in 297 reviews
sunday lunch in 9 reviews
wedding anniversary in 23 reviews
  • Excellent
    Sep 2019
    10.0

    Table was awkward near the radiator so very warm and no beans on the cooked breakfast!

  • Excellent
    Sep 2019
    10.0

    The food in the library restaurant was amazing

  • Good
    Sep 2019
    6.7

    I had contacted the hotel to check that vegan options would be available. However I was told at breakfast that there were no hot vegan options (staff had checked with the chef). I had to suggest beans, grilled tomatoes and grilled mushrooms. The previous day I ordered room service and asked for vegan options. The person I spoke to asked me what vegans can eat! Thousand of things is the answer!!! Eventually I was offered a mushroom risotto. Veganism is a fast growing market and it's very disappointing that despite prior assurances, provision was very poor as was the knowledge level of staff.

    See above. Also when I ordered room service I ordered a large bottle of still water which did not arrive. When I checked out I mentioned this and was simply told that it hadn't appeared on the order and so hadn't been charged for it. No apology. That's poor customer service.

  • Good
    Sep 2019
    6.7

    The facilities were excellent, all but one of the staff were exceptional. The evening meal we had was delightful. My wife tells me the shampoo and conditioner in the showers are amazing.

    This was our 1st wedding anniversary, we were expecting quality. Upon arrival we were simply given a room keycard and had nothing explained to us, we wouldn't have know this was any different had we not walked past reception when other guests were checking in and witnessed the highly informative service they received by a different member of staff (thankfully we listened in and were brought up to speed). Sadly the same member of staff checked us out and we had no opportunity to voice our concerns regarding the room, hence this review. The bed was wide but short.... I'm not sure if it had been put back the wrong way round as the width matched the headboard, but I slept uncomfortably with my feet hanging over the end. The room whilst being full of character was let down by cobwebs hanging from the roof trusses and a constant noise from some kind of machine/fan in the area below. The breakfast was a massive disappointment, the portion size is measly and not value for money. Given the reputation of this establishment and the prices it charges for a stay we were expecting a much better experience than we received.

  • Excellent
    Sep 2019
    9.2

    The convenience of being able to pop into the spa which always seemed to be quiet when we were there. The little newsletters that were daily posted under the door each morning, telling you what was on and which restaurants had different specials etc. The choice of 3 places to eat within the same hotel.

    There didn’t seem to be a comfy bar to relax in, other than the conservatory although that could have been because we didn’t find it. Not that many places to sit around the pool at the spa but it was never busy so it wasn’t a problem.

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About

Overview

Located in Newcastle-upon-Tyne, Matfen Hall Hotel, Golf and Spa is in a rural location, within a 15-minute drive of Aydon Castle and Corbridge Roman Site. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 1,079 reviews

9.1

Location

8.9

Pool

5.4

Value

4.9

Bar

Things to Know

  • Friendly service
  • Professional service
  • Nice building
  • Pleasant hotel grounds

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
24hr front desk
Safe
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Hiking
Massage
Golf
Hairdryer
Cable or satellite TV
Coffee shop

Photos

Matfen Hall Hotel, Golf And Spa - Newcastle upon Tyne - Building All Photos (35)
Matfen Hall Hotel, Golf And Spa - Newcastle upon Tyne - Bar Bar (1)
Matfen Hall Hotel, Golf And Spa - Newcastle upon Tyne - Bathroom Bathroom (2)
Matfen Hall Hotel, Golf And Spa - Newcastle upon Tyne - Bedroom Bedroom (14)
Matfen Hall Hotel, Golf And Spa - Newcastle upon Tyne - Building Building (1)

Location

Most Popular Landmarks

  • St James' Park 13.9 mi
  • Discovery Museum 13.9 mi
  • St Mary's Cathedral 14.1 mi
  • Eldon Square Shopping Centre 14.1 mi
  • Newcastle Arts Centre 14.1 mi
  • Newcastle City Council 14.2 mi

Newcastle upon Tyne Travel Guide

Learn about Newcastle upon Tyne on KAYAK

Getting Around

Newcastle upon Tyne 10.4 mi
Carlisle Lake District 34.6 mi
Corbridge, Nthumb 5.6 mi
Wylam Prudhoe, Nthumb 6.2 mi