Newton-le-Willows hotels

Pros: A lovely listed building nicely refurbished

Cons: Nothing

Pros: A lovely setting, staff, rooms and food.

Cons: Possibly to have more common beer on tap?

Pros: Such a short stay

Cons: Thought that the hotel was a little expensive.

Pros: Excellent service I arrived late in evening and kitchen was closed and a sandwich was promptly prepared and not charged for to boot.

Cons: Excellent quiet clean comfortable place

Pros: It was fine

Cons: Staffing issues for Brekfast

Pros: everything

Cons: Nothing

Pros: Food & and service excellent. Rooms very comfortable. All staff we encountered were pleasant &a helpful.cw

Cons: Weather very warm whilst we were there. We were unable to sleep with the window open due to traffic noise from the nearby M56.

Pros: Staff very good. It is in an easy to find location.

Cons: Isn't clear in the marketing that it backs onto the M56 and hence is noisy. Rooms whilst clean and well fitted are very dark. No air conditioning which was poor on a day when it was over 32! Expensive for what you get.

Pros: Good food. Neat and beautiful rooms.

Cons: One of the rooms (room 1) has a disabled toilet and bath.

Pros: Vary pleasant

Cons: All good

Pros: Immaculate cleanliness. Friendly and welcoming owners . Always on hand to help.

Pros: Very welcoming clean and comfortable excellent place to stay

Pros: The room (History) was very comfortable and spaceous, with a lovely en-suite bathroom. Big fluffy towels, and little bars of soap if you don't have your own toiletries with you. A useful hanging rail to put shirts and t-shirts on, and tea & coffee in the room. I would certainly book the breakfast, as it was very tasty, and the coffee was fresh.

Cons: Nothing. It's perfect.

Pros: Room was home from home, very comfortable and the bathroom was a large room so you did not feel crammed in

Pros: Lots of space to put my things in The rooms were named after school lessons The garden was fabulous

Cons: That I only stayed one night, next time I will stay longer

Pros: Very warm welcome and a beautiful spacious property - a pleasure to stay in with lots of nice touches to make it more comfortable. Very warm welcome for my dog too with blankets, bowl and treats - a very pleasant surprise. Also very convenient for travel links and the local pubs with good food options available.

Cons: Nothing

Pros: Location, decoration, hosts, room, breakfast !

Cons: Absolutely nothing

Pros: It was all very nice and met our needs.

Cons: There was nothing we didn't like.

Pros: Lovely people. There if you have any concerns. Excellent would definitely stay again

Cons: Nothing

Pros: Despite the late hour of my arrival I received a warm welcome from the owners. Breakfast was excellent, really set me up for the long day ahead.

Pros: Good breakfast, good location for us and friendly staff

Cons: Duvet was much too heavy for time of year- better with lightweight one or sheet.

Pros: Nice clean very comfortable

Cons: The sink tap was a bit stiff

Pros: Breakfast was OK but bacon very hard. Eggs were congealed. Location was excellent. I had meetings at DW Stadium.

Pros: Lovely staff. Nice and clean. Would definitely stay again.

Pros: I’ve been a few times it’s been really nice but this time staff wasn’t helpful one who booked us in was very ignorant and it took 16 mins to make me a latte cause instead of finishing my order she served someone else

Cons: The bedding was dirty there was moscatos in the bathroom not just one but lots we didn’t complain because like I said the woman on reception wasn’t very nice

Pros: Room excellent , breakfast great . We have stayed at a lot of holiday inn express this was by far the best

Cons: Was nothing not to dislike

Pros: Staff, facilities, value. All outstanding.

Cons: Air conditioning unit smell was odd at times but once reported, the excellent staff said it would be sorted.

Pros: Plenty of parking and nice breakfast. It was not a busy period (Sunday Night), so very relaxed. Significantly better than my previous stay at Travelodge at Cambridge, where the room was very cramped

Cons: Nothing

Pros: The room was comfortable and clean, well-appointed and with plenty of room. There as a tea service, Ironing board and iron and hairdryer. The WifI was fragile to connect at first, resetting your appliance usually cleared the connection issues, but once connect was solid.

Cons: The restaurant food was poor, had dinner and breakfast at the hotel and it is something I would not repeat. The seating area for the buffet breakfast is easily crowded, as when I was there one bus tour was staying over and it was chaos trying to find and keep a table.

Pros: The young man on reception was delightful and appropriately funny. He was helpful and attentive. All the staff were lovely, polite and helpful. Going back to stay in September as on 2 nd half of training course.

Cons: The coffee was not the best.

Pros: The fillet steak was excellent and it was a very friendly place in general

Cons: The room was hot due to the hot weather so maybe a more powerful fan would have been better

Pros: Good location, comfortable and very friendly staff.

Cons: It was all fine.

Pros: This place has clearly had a recent refurb. Very clear and decor is great! Room was very spacious and staff were very friendly and helpful. Evening meal was great and breakfast in the morning was even better! Would definitely recommend.

Cons: My only critique is that the bathroom towels were a little small. I’m a thin guy and I found the towel small after I’d had my shower. A larger person would definitely struggle.

Pros: Fantastic place to stay, everything was spot on. Staff very friendly and helpful. Rooms were beautiful, very chic and modern and the beds were so comfy! Gem of a place.

Pros: Excellent staff, great bar .

Cons: Better fan in the room and the bathroom had lots of loose tiles . Could also do with a large mattress to cover the two single beds pushed together .

Pros: The bed was so comfortable. The whole room was spotless

Cons: Nothing

Pros: Lovely decor. Room was very spacious and bed was huge and really comfy. Excellent freshly cooked breakfast.

Cons: Check out of 10.30am too early. Welcome greeting and departure by staff could be more customer friendly.

Pros: Room and facilities in room great. Lovely bed and furnishings

Cons: Breakfast poor. Not well organised Dinner service very slow despite pre ordering. Some meals returned

Pros: Friendly Clean Modern Good food

Pros: Sauna and pool

Cons: Keys did open room had to go back down to be reset

Pros: Comfy bed . Staff were excellent and very helpful .. breakfast was fantastic lovely porridge and loads of choice available.. surrounding area is fab not to far from the zoo , bowling, cinema, grazy golf and chester for shopping definitely worth a visit

Cons: Kettle was needing a good clean due to lime scale ... iron was a pain shame had to be so bulky made it ackward to use.

Pros: All of the above.the whole experience Staff were helpful and very quick response The facilities were very well maintained and all fully working

Cons: We went with our 3month old son and the room was definitely more than value for money.we all enjoyed the stay and out son loved lying on the very comfortable bed while we got ready. The travel cot provided was spacious and he slept well. Oh and the view from our room was

Pros: Great venue for the family wedding we attended, room was great, staff were friendly. Our room was a good size family room & very comfortable.

Cons: Was difficult to find the hotel. Was quite expensive for food and drinks.

Pros: Beautiful peaceful location, friendly and helpful staff, comfortable room with nice décor, bath, coffee making facilities, free wifi. Good breakfast. One of my favourite hotels in UK and it's always my first choice when in the area.

Cons: It's become too popular and I cannot always get a room at short notice.

Pros: All of the staff very pleasant and friendly

Cons: Location good for travel to Chester Zoo but not a very pleasant locality

Pros: the hotel is in s lovely place, on my next trip to EP I will 100% be staying here. the food was great and the rooms were of a very high standard

Cons: the bar prices were a little steep

Pros: Fantastic breakfast. The staff were amazing, couldn't do enough to help.

Cons: Everything was perfect.

Pros: Clean ,tidy,great location,kids slept very well,which is a big bonus. Breakfast was very good .

Pros: Great staff and very welcome

Cons: Over priced restaurant over £80 for 3 meals

Pros: Breakfast was fresh, very friendly lady taking your order. Really liked the beer garden.

Cons: Not as clean as I’d like.

Pros: Staff were excellent, service was fast , location was perfect, lovely room and nothing was to much trouble

Pros: Very friendly. Good service.

Pros: We had our breakfast in our room which was a plus for us .staff was lovely and helpful .

Cons: Their was an offer on for two drinks for five pound on a Sunday ,but we was charged full price for some reason

Pros: The friendliness of the staff and the rural location

Cons: Leaking guttering which throughout the night, felt like we were at the side of Niagara Falls. The staff's lack of action when the issues that concerned us were raised. Although Halloween is a few months away, we felt it was a bit early for the cobwebs to be started.

Pros: Excellent breakfast and evening meal

Cons: Private access to first floor rooms is possible via a fire escape type metal steps which may put off some people who are expecting a more welcoming private access, but access through the bar is also possible.

Pros: It was very cosy and clean, was Perfect for a one night stay the night before my graduation. Room was very big and spacious.

Cons: I didn’t like how people could see in when the curtains where open, however I know this can’t be avoided and wasn’t that much of a pain.

Pros: Very pleasant and helpful proprietors and staff, did everything with a smile and went to effort to make our stay a good one. Good location easy to find. Nice and easy walk across field path and along canal into Parbold village ( 15 minutes stroll) made this a perfect location to stay at for The Parbulele Ukulele festival which we attended over the weekend. A nice area to visit.

Pros: Breakfast was really good.

Cons: Due to wooden floorboards the people in the above room woke us up by walking around.

Pros: Staff were friendly considerate and helpful and breakfast excellent. Well done team!

Pros: It was everything we needed for our stay. Comfy beds and good service.

Cons: The only thing the bathroom had a musty / strange smell which I have noticed once before at another hotel. Must be old drains?

Pros: Beautifull building and location, lovely staff. Fantastic value for money and so much nicer than your supposed low cost chain hotels.

Cons: Nothing to say here

Pros: Very accommodating staff, helpful and friendly. Agreed to change our booking at the last minute although they did not need to. Lovely grounds.

Cons: Breakfast was good but there could perhaps have been a greater selection of fresh fruit.

Pros: Went for a quiet rest!!!!! Picked for location, which was as expected.

Cons: Room 18 was picked apparently as we had 'special needs'!!! As we are required by law we had told them that 'while asleep' we would both be unable to hear a fire alarm. BEFORE we arrived! We have always in almost 30 years had very good responses from hotels etc. - these varied very excellent to good, but they always appreciated knowing this fact. Room 18 has very large kitchen extractor fans outside the windows. During our visit the weather was very hot & humid. The noise was loud even with the windows shut. I explained my particular difficulty because of a specific type of hearing loss to the receptionist, she ensured me that the fans went off during the evening & there was no need for us to change rooms as I had requested on seeing the room. Stupidly I believed her! At 11.15pm the fans were still going & I went down to reception again. At this point I was told that we could not move as we had 'special needs' that required us to be in that room!! The room was not set up for 'special needs' - no bath hand rail, in fact it was difficult to reach even the 'bubbled' part of the bath floor as the shower screen even covered the standard hand rail on the side of the bath! The hotel actually states it is not suitable for wheelchair users! So why 'special needs' for us. Only that we were known to be DEAF & wouldn't hear the noise like other guests. So ignorant. So the fans went off at 11.30 & came back on at 7am!!! Wonder which room we would have had if we hadn't told them. Picture of fans available - the window sill (over 3ft high) was the emergency exit, then negotiate the small passage between wall & fan system!

Pros: The hotel grounds are lovely.

Pros: Everything

Cons: Nothing

Pros: Beautiful old property set in beautiful grounds

Cons: The bed was too hard for me but my colleague thought his was very comfy so I guess it’s a matter of personal preference

Pros: booked here for cheshire oaks stay, hotel was amazing! we got such a good mid week price, grounds are stunning with birds and rabbits running around :) there was a wedding the day we were checking out looked beautiful! would definetly stay here again for a romantic stay with hubby, room was nice and modern weather was very hot when we stayed and staff had opened windows and a stand fan circulating room for us so wasn't too hot in room when we entered. breakfast brill cooked if wished plus continental. 15 min drive from oaks. excellent stay would recommend

Cons: nothing

Pros: Beautiful grounds, beautiful house. Good facilities in the room. Very warm so fan was brilliant.

Pros: Location close to the office. Lovely setting, country like feel.

Cons: Sat down in an empty room to eat my afternoon lunch. Was told to move into another room where everyone was drinking and not eating and had to eat off my lap. Why could I not make use of an empty dining table??????

Pros: Great room very nice bathroom, spotlessly clean. Would definitely stay here again.

Cons: I would like more effort to use less plastics, eg. Use dispensers for soap and shampoo, jar for jam etc.

Pros: Great location for Windle and Eccleston

Pros: Very friendly staff, helped me out when in need, couldn't praise them enough.

Cons: Water pressure a bit low

Cons: Nice newly appointed rooms - but showers have been restricted to give only a dribble of water

Pros: The bed was huge for a double and extremely comfortable The food was excellent and the chef went out of his way to make sure we all had exactly what we wanted

Cons: There was nothing we could fault

Pros: The manager was very friendly and nothing was to much trouble.

Cons: Everything was great.

Pros: The staff were super friendly and helpful. I was made to fell welcome immediately by Jack who showed me to my room. Thanks again Jack

Pros: All good

Pros: Top notch

Pros: This was an average place to stop over night

Cons: There was a smell as you entered the pub part of the building, not sure what it was, possibly drinks had been spilt on the carpets over the years, just not sure what it was, it was only in the pub p art of the building. No air conditioning in room, extractor fan did not work in bathroom. We were in a room at the front, so it’s on a busy road, if you opened the windows, it can keep you awake, air condition is required, it was very warm, when we stayed. Was not keen on the breakfast, it was tasteless, very bland, did not enjoy it all, it was expensive, wished we had gone elsewhere to eat.

Pros: Breakfast was good, the staff were very friendly and helpful. It was comfortable waiting in the lobby the following morning and I didn't feel hassled to get out plus the staff helped me with taxis when the one I ordered didn't arrive. The bed was very comfortable, bathroom was a good size, clean and had all the necessary amenities.

Cons: The location is in the middle of nowhere unless you're going to the sports complex or stadium. Dinner in the restaurant wasn't good; the food was greasy and unappetising. It was difficult to get an Uber to come to the hotel but the staff had a recommended taxi service which was helpful.

Pros: used hotel 4 times before. Excellent service all round.

Cons: No air conditioning in the room. There is heating but the heating system only went down to 19' so couldn't get the room cool.

Pros: New and clean Good evening meal Staff

Cons: Nothing

Pros: Staff were very friendly and welcoming. I asked for extra milk and sugar and got them straight away. I have been here before and do recommend the hotel as a good experience.

Cons: Nothing I dislike.

Cons: 1st floor room 138 Doors bang all the way down hallway.Black mould around top edge of bath . Toilet kept running with water.

Pros: Rooms were fantastic. Larger than I expected. Very clean.

Cons: That we couldn’t stay another night. Also beds a wee bit soft.

Pros: Location and staff where brilliant.

Cons: I was not informed that there was no alcohol available when I made my booking. The air conditioning system in the room did not work very well and made a very loud noise all night. The price for the room had been inflated greatly from rebuild visits, which seemed unreasonable.

Pros: Everything

Cons: Breakfast could have been hotter

Pros: Breakfast was good. Rooms were clean. Staff very friendly, efficient and helpful. Nice modern hotel in great location.

Cons: Nothing. it was perfect for our requirements. If I did have a grumble it would be that the beds were a bit hard for us.

Cons: Air conditioning system wasn't working in any rooms we had. Couldn't get sleep in the night. rooms was in really high temperature.

Pros: It was modern, clean and contemporary as you entered. The staff at checkin were friendly and efficient. Our rooms were spacious and we had a connecting room. We ate in Bennett’s restaurant wish is excellent. Food was really top notch. An excellent one night stay and would use this hotel again as the location allows us to split our journey from Scotland to London to see family. Excellent hotel.

Cons: Just one comment here. The description said extra large double bed. It wasn’t. Yet the twin beds were massive. I would probably choose a twin room instead of a double next time.

Pros: Clean, friendly staff. Great location, very handy for visiting the DW stadium.

Cons: Nothing

Pros: Helpful staff, nice rooms, very clean

Cons: Mattress was uncomfortable

Pros: Lovely room, clean and elegant hotel.

Pros: Restaurant excellent good food friendly staff Room comfortable but I prefer a top sheet when hot not just duvet,bathroom very nice but Needs a Hand Rail in shower dangerously slippy excellent hotel would use again

Cons: Top sheet More than 2 tea bags !!

Pros: Nice size rooms. Good food at reasonable price

Cons: Cold room. Someone else's clothes in my room on arrival. On the second day my tea bags we're not replaced. Shower very disappointing. Someone smashed into my car in the car park and did not leave a note

Pros: The room and facilities, restaurant

Pros: Good sized rooms

Cons: Surfaces in bedroom and bathrooms were marked and messy. Lights broken and cracked in bathroom.

Pros: Lovely hotel at a great price

Cons: Not much to complain about. Lovely hotel

Pros: The hotel was superb - and in an excellent location for our purpose. All the staff we met were very pleasant ,attentive and helpful, both at reception and in the restaurant Hotel dining can be one where you wish to forget the whole experience . However, all the 3 different courses that my husband and I had (6 in total)were absolutely delicious, and without fault - the mussels were to die for and were so fresh

Cons: Although we do have reasonably firm mattresses at home, we found the beds and pillows a little too firm - but this is obviously difficult for an hotel to try and please all preference

Pros: Lovely modern hotel and welcoming staff. Food is great. Plenty of free onsite parking.

Cons: This hotel needs air con!!

Pros: Everything

Cons: Nothing

Pros: The atmosphere, cleanliness, we received everything we needed for one night stay.

Cons: Nothing, everything was great.

Pros: Location to where I was travelling, the feel of the place and the rooms were great, breakfast was lovely

Cons: I arrived at 8.00 pm after a long day and an early start of 6.00 am, all I wanted was to fall into bed and have something simple from room service. The restaurant was very busy and a great atmosphere but I couldn't face a sit down meal..... for weary travellers who stay on business trips it may well be worth adding in a very simplistic room service offering. The receptionist was excellent and asked if I wanted to pick a sandwich/snack and she would deliver it to my room which I thought was superb customer service.

Pros: It was okay.

Cons: Too busy. Not enough staff on duty to cope.

Pros: It was pleasing to see that the patio area was cleaned and very tidy, before breakfast, after a very busy night, where there were numerous smokers stubbing out on the floor.

Cons: Nothing - a super stay

Pros: Very nicely furnished

Cons: A little warm in the room but it was the middle of summer

Pros: It was clean neat and tidy although being a pub with rooms during the recent heatwave it was very busy.

Cons: The heat in the bedrooms was very excessive

Pros: Convenient location as travelling for work

Cons: Nothing

Pros: Good breakfast; location suited break in drive from south to north.

Pros: Good price and sized family room

Cons: Right next to busy noisy road

Pros: Clean

Cons: Cute

Pros: Very friendly helpful staff. Lovely room, in great location. Excellent breakfast.

Pros: Fantastic property Great location Perfect !!

Cons: Nothing.... Everything was better than I hoped for

Pros: Our room was very private and comfortable enjoyed our stay,

Pros: Location but Nice room but thin walls with noises from other rooms regular.

Cons: Noise from other rooms.

Pros: It had a lovely bathroom

Cons: The key would not work and I could not get into the reception at 11.00pm to enable me to get it sorted. I had to telephone someone to let me into the room. They then let me in the room and could not provide me with another one. The ceiling light was hanging from a wire which was a fire risk. I had to ask for it to be fixed. The room smelt damp and the beds (Twin) were basic and hard. There was no shower Gel in the bathroom this was broken, the sink plug was broken and a rubber plug was provided instead. TV remote did not work.

Pros: The whole experience was fantastic stayed many times before and always have had great service . Food superb.

Pros: Staff were very nice, we enjoyed the food, breakfast was lovely, location was excellent and our bed was very big and comfortable. Room was large and nicely decorated even though it needed a bit of sprucing up.

Cons: Down points were the poor quality of the travel cot provided, we'd have brought one if we'd known and ended up putting the baby in bed with us. The mattress was thin and hard but what was worse is that they didn't have a bottom sheet that fit so had wrapped a flat sheet around the mattress which of course was loose. Anyone with a new baby knows that a tightly fitted sheet is so important and i wasn't happy to let my baby sleep in the cot. Other poor point was that we were above the kitchen. It was really really loud, and a bit smelly. I ended up going downstairs to ask them to turn the fans off around 10pm, which to be fair they did and it was much better. The room itself had been beautiful at some point but was a bit old and shabby and needed a spruce up, the bathroom especially. Breakfast was charged separately to the room and I'm unsure really if all together it was worth what we paid but it was one of the better value hotels in the area for the date we needed to stay.

Pros: Friendly staff great breakfast evening meal In restaurant Relaxing quiet, ideal location for chester Merseyside and surrounding areas The price of rooms,clean and very comfortable no faults at all

Cons: Leaving

Pros: Beat shower I used in months - clean functional- very friendly staff.

Cons: For the price no complaints

Pros: Position excellent, staff friendly . Parking no problem Lots of coffee ,tea and milk . More than usual

Cons: Bed abit noisy bit of a boing boing noise when you turned over but ok

Pros: Location to town Parking

Pros: My window would not shut and there was a ledge that was rotting wood outside and it did not feel safe. The staff were amazingly friendly. The bathroom was a tad unclean but the bed was very comfortable. There was not netting over the window that overlooked the car park so in order for some privacy I had to draw the curtain which were very heavy and the room quickly became very warm.

Pros: No breakfast

Cons: Generally OK

Pros: The room was fine for the price. Great location and parking out the front. Easy check in and check out.

Cons: Nothing

Pros: There was no breakfast but location was great everything near by.

Cons: No breakfast. Sat night wouldn't suit children as noise level is high. Rest is fine.

Pros: Everyone was friendly and the Northern Soul disco in the bar downstairs excellent (and iver by 10!)

Cons: No hand soap but shower gel did the job. Winter quilt was incredible overkill in the current heat - suggest perhaps Summer quilts are offered. Very minor issues.

Pros: I have no complaints

Cons: What I expected, clean and comfortable

Pros: Lovely warm welcome from the owner and all the staff on site. Made us feel very welcome.

Pros: Lovely room & great room service

Pros: There isn't much I didn't like, we upgraded our room to a king deluxe from a double and added breakfast for both mornings. The room was clean, comfortable and a very good size, plenty of Pillows and extra blankets if needed, we had air con in our room which was fab as it was a warm weekend. The bathroom had a shower and bath which was great as many only have showers now and toiletries were included. We ate in the restaurant/bar our first night and the food was lovely far better than I'd expected so I'd recommend eating there if your not out and the breakfast was a buffet style with good options, you can also have room service. I would stay again and try and use the spa facilities as we didn't get chance this time.

Cons: I'd definitely ask for a back facing room next time as it can be a little noisy at the front and especially as we were nearly above the reception and I'd of liked a softer mattress as it was a little hard and uncomfortable for me but my partner loved it.

Pros: Beds, suite, service

Cons: Cleanliness - hairs everywhere. Had to move rooms. Very worn and needs upating

Cons: No A/C I room, should be standard in a 4 star hotel.

Pros: Good location, nice breakfast, facilities were clean

Cons: It was a very basic hotel for 4 star, no safe box, old furnishings, bathroom soaps etc were never replenished, room service slow and charge of 4 pounds per order.

Pros: It was a pleasure to stay there. Breakfast was great and staff were excellent

Cons: It was a joy to stay there

Pros: Location was good. Grounds were lovely

Cons: Bed was very uncomfortable indeed Ordered fish and chip meal on room service and fish was very wet and had jelly consistency.. was not able to eat the meal and left it in my room.

Pros: Swimming pool and spa provided

Pros: Self checking in and out was an inconvenience as I am dyslexic and not very computer literate. Returning at night also proved difficult as myself and other guests could not access the building with self service and had to wait for a member of staff to allow us access.

Pros: Breakfast is good. Staff very friendly without exception

Cons: More restaurant choice needed

Pros: Very clean and sky tv

Cons: No air conditioning in our room only a dyson fan!

Pros: The location was great for the concert that we were attending in Warrington. The new bar set up looks great Carol on reception is a shining star in a sky full of total dullards!

Cons: Staff in the bar clueless! They have removed phones and air con from the rooms but nowhere does it tell you this nor how to order room service.... apparently its 'through the app' but if that keeps crashing what do you do, go hungry that's what, because trying to get served at the bar was nigh on impossible. We did move rooms and the lady on reception did her very best to help us but having stayed here many times previously this stay can only be described as shambolic!

Cons: The meals in the restaurant weren’t value for money and the service was very slow

Pros: Staff were excellent,very friendly to my son.

Cons: Taxi didn’t show up. The hotel deals with a certain firm,they are useless

Pros: The decor of the room and the pool

Cons: The reservation system was not very good. I booked through booking.com many months in advance and on the morning of the booking when we were travelling to the venue for a surprise party I had a message to say the room had been cancelled. I rang the hotel, it turned out to be the central booking office for Village Hotels, the lady tried to explain why but I didn't really understand why and I have never had this problem before in the many times I have used booking.com. The lady from.Village Hotels central bookings tried to put me through to the hotel directly but they did not answer and she guessed this was because guest were busy checking out. Luckily after a six hour drive there were spare rooms at the hotel when we arrived.

Pros: well mannered staff well organised function room.

Cons: there was a wedding as well as our party. not enough bar staff. drinks expensive.

Pros: Lovely staff, very friendly and helpful. Clean and tidy hotel

Pros: comfy bed :-) the app to order room service was great!

Cons: check in being "self check-in"

Pros: Comfortable bed, black out curtains, great shower

Cons: Menu was a bit limited

Pros: All was perfect, very confortable and good staf atention...

Pros: The walk in shower was fab and so was the bed .

Cons: The cost of everything. It's right next to asda at £5.50 per pint I can see a lot of people walking over... there were a fair few who chose to go to McDonalds than eat in house... not a good advertisement.

Pros: Very modern

Cons: Air conditioner wasn’t working and was very hot hardly slept

Pros: Good facilities for a budget price. Room was basic but clean and comfy.

Cons: Location

Pros: Nice bar lounge and TV options. Very good breakfast and comfortable room

Cons: Poor choice of draft beer at the bar - no real ale pump

Pros: Location is good for work.

Cons: Menu is always the same, breakfast is poor, service is poor, warm lager in bar with little selection, no ironing board in room, tea & coffee cups in room small, shower leaked water everywhere.

Pros: Fantastic breakfast and friendly staff. Loved the urban decor throughout hotel including rooms. Loved the walk in shower with the two shower heads. Compact room but very well designed. We could bring our dog and he was well received.

Cons: There is a car parking charge

Pros: Great place to stay. Thanks

Cons: Nothing!

Pros: Was by far the best hotel I’ve stayed in for a long time. The staff where very help with what ever you need. Helped me sort the baby cot for the night and were very helpful when i lost my parking ticket they replace it straight away

Cons: Nothing

Pros: Location

Cons: Breakfast was freezing and very travelogy

Pros: I enjoyed my staying

Cons: Nothing

Pros: Location next to motorway was excellent

Cons: Nothing

Pros: The location the rooms the breakfast was lovely Clean

Cons: The food on the evening when ww got back not everyone likes hot pot coukd maybe have 2 choices

Pros: Had a comfortable nights sleep.

Cons: Disappointed that we had to pay extra for Starbucks coffee at breakfast as I am a returning customer & this was not the case last year & we thought this was a nice touch.

Pros: You took very good care of my grandad and he’s brother they was very impressed

Cons: Nothing to mention

Pros: Location, room, facilities and helpful staff

Pros: Freedom location the peace and room service was spot on

Cons: N/a

Pros: All the staff were very friendly and helpful, they couldn’t do enough for us. Lovely, relaxed hotel break with 3 children. Thank you

Pros: Very friendly staff and the restaurant was very good. Delicious vegan options available

Pros: On arrival I was upgraded to an executive room which had water and a chocolate bar.

Cons: The water was inside the refrigerator, however this wasn't working and the bottle was quite warm. The beans at breakfast were overcooked and stuck together in a bit of a gloopy mess. Apart from that the breakfast was good with a choice of sausages plenty bacon and freshly cooked eggs.

Pros: Friendly staff, excellent facilities

Cons: Nothing

Pros: Nice large well equipped room but needed updating, good facilities

Cons: Staff in restaurant were seriously rude! Clearly didn’t want my custom, then asked me to move tables after ordering food as they had a larger party coming, waitress was rude throughout!

Cons: Room was Abit hot even with window open

Pros: I liked the property as the location was lovely it was really lovely inside and out , the bar was a good area drinks were a little pricey.

Cons: The pool etc was very small and the drinks a little pricey but other then that a good stay :)

Pros: Comfy beds! Lovely hotel

Cons: The drinks are overly priced

Pros: 24 hour service

Cons: Breakfast ended an hour earlier because of a wedding and we didn’t get notified

Cons: Room on the ground floor but was unable to lock the window. The hotel didn't cater for Gluten free at breakfast. Decor in the rooms was dated and tired.

Pros: Good choice, easy to find

Cons: All good

Pros: Nice swimming pool, changing rooms very clean. Staff everywhere were very helpful and friendly. Free car parking.

Cons: Disappointed with the breakfast, prefer sausages and bacon well done. Paid extra for eggs benedict one morning, but eggs undercooked on that too.

Pros: Friendly staff and well kept social areas

Cons: Had to wait 10 minutes for the breakfast as some items weren’t prepared in time for a swift refill.

Pros: Bed was really comfy. Room was also very spacious

Pros: Tasty dinner, friendly staff throughout.

Pros: The room size was great / the beds were amazingly comfortable & the staff seemed friendly

Cons: Actually the breakfast wasn't great, we went 30 minutes before the end of the time but most items were inedible..especially the blackpudding (it was hard)

Pros: The staff were helpful when we highlighted issues

Cons: Room wasn’t the one we booked online. We reserved a double room with two double beds and ended up with one. The air conditioning was broken too

Pros: Friendly staff and FREE for my dog to stay. That’s important. So few hotels allow dogs or charge extras. Was delighted!

Cons: Perhaps there could be a small fridge/cooler in the room?

Pros: Rooms comfortable - bathroom clean and shower good

Cons: Concerned to discover a young man in a sleeping bag in the grounds while walking the dogs - this was reported to staff. Had requested ground floor rooms when booking some time ago but was told quite abruptly there were none available. Very warm in room - air conditioning not working, problem resolved by staff member.

Pros: Breakfast and nice room

Pros: Convenient for our arrangements

Cons: Corridors had dirty trays for hours, had to ask for them to be removed. Wi-fi didn’t work, very poor lighting in rooms. No demist on bathroom mirror

Pros: Good standard of room and no queues.

Cons: Temperature of hot food was low

Pros: Very accommodating with our late check in. Very clean room Excellent breakfast and friendly staff

Pros: Staff were excellent, and food was superb

Cons: Rooms are a little tired and could do with refurbishment.

Pros: Excellent breakfast and dinner selections. Front Desk staff very helpful. Close to city center and train station

Cons: Only downfall, there were no lifts in the hotel. Had to take luggage up two flights of stairs.

Pros: The suite was very spacious and well presented

Cons: The bar only served draft lemonade which wasn’t very nice

Pros: Excellent breakfast-eggs done to perfection and bacon lovely. Staff were cheerful and quick to help. We had a thoroughly good time and recommend it for comfort, good food and drink and facilities.

Cons: no complaints at all

Pros: It was a perfect location midway between Scotland and London for a one night stopover. Restaurant food was very good. Breakfast was also excellent.

Cons: Nothing

Pros: Staff, location

Cons: It’s a bit old fashioned nowadays

Pros: Price, ease of access from motorway, bed comfortable

Cons: All a bit dated, door control

Pros: nice view over garden

Cons: Warrington itself as a city

Pros: Very friendly, helpful and courteous staff. Very clean and comfortable room.