Newton-le-Willows Hotels

Easy access off the M6. Good quality food.

late times for check out, late food, late bar.

Noisy radiator in room woke me during sleep and could not be switched off. No hot water whatsoever in sink or shower

Convenient location for Liverpool,Manchester,Chester and touring the area, good local pubs nearby especially Ring O Bells. Good leisure facilities. Evening meal in restaurent was poor.

Close to Daresbury Labs - anonymous Poor service in the bar. Very mediocre Caesar salad, white wine not sufficiently chilled. Cold fried eggs at breakfast - bacon etc all a bit greasy.

Very good service No walk-in shower

Staff were friendly and helpful and the place was clean and tidy although the room was warm and i was pleased i stayed on a cold autumn night and not a hot summer one.

convenient location, freindly staff my room was not clean and extremely hot

The Staff at the Leisure Club were very helpful. The Hotel room we were given had some serious problems with the radiator pipes which resulted in noisy vibrations which were so loud it was impossible to sleep in the room. We were allocated a new room however customer service was found to be lacking as no one would answer the phone at reception and when we went down in person we were just given another key with no offer of an apology,assistance in moving rooms or a refund.

ease of access from major roads network. Cleanliness

The hotel was well located for my purposes, staff were unobtrusive, room was clean with a good bathroom. Tip: ensure you get a room away from the main road. The cooked breakfast buffet set me up nicely for the day. Do not drink the coffee at breakfast, it's only distantly related to the real thing.

It was convenient for our visit to family and an event in the town. Bedside tables are impractical. The poor design made it quite dangerous to stand hot drinks on.

the food was nice and the whole of the room the staff werent very friendly or approchable, or offer us more drinks

the room design, cleanliness staff can be more friendly

Location to station Being charged to use credit card, Cold foo both at breakfast and dinner Broken fittings in room particularly bathroom

Lack of info about their facilities. The hotel room didn't have any info saying what time breakfast was served or what time checkout was. This would have been useful. They also have a good gym and pool apparently but I couldn't find any info about it in the room.

The hotel was smart and the rooms modern. Staff were generally helpful and the overall feel of the place was friendly. In the morning there was difficulty accommodating everyone for breakfast and we had to wait over 20 minutes to be shown to a table - I was told that this is a regular occurrence so beware if you've got an appointment to keep at a weekend! (Also, bizarrely, the invoice online and the printed copy said the cost was £59 but my card bill showed £61...couldn't quite work this one out!)

its closeness to major motorways the lack of facilities , i.e pool , spa , gym , its seems to be more aimed at the business person rather than the more relaxing stay for couples , I was there with my girlfriend from Scotland and felt that it wasnt the romantic place i thought it was going to be , so on that point alone i would say that were are fairly disapointed with our stay there .

The easy and straightforward breakfast-time with plenty of papers and selection of foods. The hotel had a party booking the same night as I stayed there. Having driven for some time prior to arrival I was tired and looking forward to a restful night but was kept awake past 1.30 in the morning by the loud music (and I was on the 3rd floor.) Also, the evening meals provided were by room service-only because (in the words of the receptionist) the restaurant wasn't available. Hence, this is why I rated the comfort level during my stay as 'poor'.

Front desk staff were excellent The coffee for breakfast and the separate coffee bar were uniformally terrible. Training as a barrista would help them get a decent coffee out of what is a good espresso machine.

convenience having to wait over 1 hour to check into room

We were able to stay in a good hotel with our dogs. No

My only negative was that my reservation hadnt been passed from booking.com to the hotel. The hotel did however honour the booking and the rate.

service at breakfast - slow, forgot orders, dirty cups, dirty cutlery, jam pot smeared with dried ketchup, tray where jams etc stood on table was dirty - think honey , poor selection fruit, evening meal in lounge our first choices were not available, and starter was sent out with homous instead of guacamole as they had run out of that also. Bathroom smelt of old urine. Room was noisey from a TV next door / interconnecting door which was not turned off until 2am - hotel staff did not want to enter room to turn it off as guest was out so they moved my room at 00.30. charged us for full cooked breakfast instead of continental on both mornings. Also larger coach party was staying at the hotel all of whom were up at 6am making alot of noise in corridor this wasn't a problem as also had an early start but would of recommended trying to seperate coach party guests and other guests if they have got an early departure. My collegue was also woken by people on motor bikes outside her room in the early hours. and her bathroom smelt of drains on the 2nd day

The gardens outside outdated interior in the room; non functioning heating

all fine except rooms dreadfully hot

convienance Food was pricey

Close to centre of town Sunday morning staff were sitting on food counters and picking at food. I could not believe it.

Location of hotel for shopping and visiting family Good value for money Staff very helpful Price of bar drinks seems high and food was not value for money, No vegetables with meeal, sausage & mash was exactly that!!!! Why no veg

Room was located by lifts which was a little noisy

The hotel room we stayed in was old and tired, the breakfast was a very poor offering.

Vrry relaxed N/A