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Overview
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Amenities
Reviews
Location
When to book
Tips & FAQs
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4 stars

Pillar and Post Inn & Spa

48 John Street, Niagara-on-the-Lake, ON, Canada
Niagara-on-the-Lake, Canada
See location+1 905 468 2123
From
$201
Cheapest

rate per night

8.6
Very good
based on 1090 reviews
1,090 reviews
Room type
Provider
Nightly total
Traditional room
Superior room
Deluxe room

Overview

Rating

Boasting a sought-after location in Niagara on the Lake, Pillar and Post Inn & Spa features free Wi-Fi and on-site parking, a popular restaurant, and an outdoor pool. It was built in the 1800s as a canning factory. While being updated with modern conveniences, the historic hotel retains a charming Old World feel.

Featuring exposed beams, natural brick, and terra cotta tile, the inn has achieved a AAA/CAA Four-Diamond rating. Guest room amenities include comfortable beds, a sitting area, room service, evening turn-down service, luxury spa toiletries, a coffee maker, and a fireplace.

Guests delight in dining at local favorites. The Cannery Restaurant features a menu of traditional favorites like pasta, seafood, and steak. It boasts a brick oven for pizzas, a Sunday brunch, and a daily omelet breakfast bar. Other dining options include a wine bar and lounge with a pub menu, an afternoon tea service, a wine cellar, and a poolside patio café.

100 Fountain Spa, rated as one of the best spas in Canada, features outdoor hot springs, a gym, a heated indoor saltwater pool, a sauna, and a gym. Other hotel activities include bike rentals, group water fitness classes, yoga, meditation, seminars, and food sampling. Pillar and Post Inn features the area’s only outdoor pool for guests to enjoy mountain views while swimming.

Visitors can explore the nearby main street, which is filled with restaurants, bars, cafés, and stores that are just a mile from the inn. Niagara Golf Club is an easy five-minute drive, while Niagara Falls, a tourist favorite, is less than 20 miles away. A complimentary hotel shuttle is also available for guests to explore the surrounding area.

Rating
8.6
Very good
Based on 1,090 verified guest reviews

Latest deals for Pillar and Post Inn & Spa

Wed 5/7
Thu 5/8
Traditional room
2 double beds
2 double beds
2 double beds
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Pillar and Post Inn & Spa

  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • 24hr front desk

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Allergy-free room
  • No smoking
  • Private entrance

Pool and spa

  • Spa and wellness center
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf

Outdoor

  • Garden

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Fitness

  • Fitness center

Reviews of Pillar and Post Inn & Spa

8.6
Very good
1090 verified ratings
Wonderful
603
Very good
170
Good
175
Okay
56
Fair
49
Mediocre
23
Poor
14

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and atmosphere, highlighting the friendly staff and beautiful facilities. However, several reviews pointed out issues with service, particularly regarding staff responsiveness and value for the price paid. The food and amenities received mixed feedback, with some guests finding them overpriced or lacking.
AI-Generated from customer reviews
Cleanliness9 out of 10
Atmosphere8.5 out of 10
Amenities8 out of 10
Service3.5 out of 10
Value for Price3 out of 10
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All reviews

7.9
Good
Mukesh, Jul 2021
great atmosphere. will come again
10
Wonderful
Anonymous, Nov 2016
Pros (+) The hot spring!
Cons (-) The food and drinks we're pricey.
10
Wonderful
Anonymous, Dec 2015
Pros (+) Beaut. They upgraded us for free, without even telling us.
Cons (-) Everything was fantastic.
10
Wonderful
Anonymous, Oct 2015
Pros (+) Comfort and convinience
Cons (-) Nothing
10
Wonderful
Anonymous, Sep 2015
Pros (+) My daughter and had a nice relaxing time. We love the pool so much We didn't have time for this but I was happy for this, the addition of the teen spa choices
Cons (-) The removal of kids pizza from the menu ;(

Location

48 John Street, Niagara-on-the-Lake, ON

What's nearby

  • Edward Spera Art Gallery0.4 mi
  • Memorial Clock Tower0.6 mi
  • Niagara Apothecary Museum0.6 mi
  • Shaw Festival Theatre0.6 mi
  • The Romance Collection Gallery0.6 mi
  • Jackson-Triggs Winery0.8 mi
  • Niagara-on-the-Lake Golf Club0.8 mi
  • Fort George National Historic Site0.9 mi
  • Peller Estates Winery0.9 mi
  • Music Niagara0.9 mi
  • Niagara Pumphouse Arts Centre1 mi
  • Fort Niagara1.2 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Pillar and Post Inn & Spa

Low season

March

High season

June

Average price (weeknight)

$312

Average price (weekend night)

$368
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 37% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Pillar and Post Inn & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Pillar and Post Inn & Spa

  • If you’re after a cheap room at Pillar and Post Inn & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in March and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Pillar and Post Inn & Spa, plan to stay on a Thursday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Pillar and Post Inn & Spa was booked for on KAYAK in the last 2 weeks was $206, while the most expensive was $270.
  • How long should you stay at Pillar and Post Inn & Spa? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Pillar and Post Inn & Spa

  • Does the Pillar and Post Inn & Spa hotel have any holiday packages that I can book?

    Whether you’re on a romantic getaway or you want to escape the city with your girlfriends, you will find a suitable getaway package that you can book at the Pillar and Post Inn & Spa hotel. Examples of packages you can choose include Date Night, Culinary Connoisseurs or Spa Escape. The packages typically include an extra meal, a spa treatment or an excursion into town, and are the perfect option for those looking for a bit of pampering or those who like to have their holiday activities all taken care of.

  • What is the easiest way to get from the Buffalo Niagara International Airport to the Pillar and Post Inn & Spa hotel?

    While it is possible to catch public transport from the airport, the easiest and most convenient way to get to the Pillar and Post Inn & Spa hotel if you have a bit of luggage with you is to catch a taxi or rent a car and drive. The drive will take about 1h, and if you decide on a taxi expect to pay around C$ 168 (about $125) for a one-way trip.

  • Does the Pillar and Post Inn & Spa hotel offer any sports related activities on site?

    The Pillar and Post Inn & Spa hotel offers a range of fitness classes in the mornings and in the evenings, both on land and in the swimming pool. Classes start as early as 8:00 am with the last class of the day starting at 7:00 pm, and they are complimentary for guests of the hotel.

  • Does the Pillar and Post Inn & Spa hotel offer an early check-in or a late check-out?

    The Pillar and Post Inn & Spa hotel will be happy to accommodate its guests and will allow a free of charge early check-in if the room can be made available on time, or a late check-out depending on reservations. In the case where this service is not possible, you will be able to store your luggage and use the hotel’s facilities while waiting.

  • What kind of facilities does Pillar and Post Inn & Spa hotel offer for pets?

    The Pillar and Post Inn & Spa hotel has a few limited dog-friendly rooms that you are welcome to book if you would like to bring your dog along with you. You can have a maximum of two pets per room, and this service will cost an extra C$ 35 (about $26) per night per room, tax excluded. Please note that outside the guestroom dogs must be on a leash and accompanied by their owners at all times.

  • Is Valet Parking available at the Pillar and Post Inn & Spa hotel?

    Valet parking is available at the Pillar and Post Inn & Spa hotel, and is one of the services that are offered as part of an additional optional Resort Fee of C$ 15 (about $12). In addition to valet parking, the Resort Fee gives you access to a number of services and discounts for activities.(Prices checked 29/04/19).

  • Where is Pillar and Post Inn & Spa located?

    Pillar and Post Inn & Spa is located at 48 John Street in Downtown, 0.5 miles from the center of Niagara-on-the-Lake. Edward Spera Art Gallery is the closest landmark to Pillar and Post Inn & Spa.

  • When is check-in time and check-out time at Pillar and Post Inn & Spa?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Pillar and Post Inn & Spa.

  • Does Pillar and Post Inn & Spa offer free Wi-Fi?

    Yes, Pillar and Post Inn & Spa offers free Wi-Fi.

  • Does Pillar and Post Inn & Spa offer free parking?

    Yes, Pillar and Post Inn & Spa offers free parking.

  • How far is Pillar and Post Inn & Spa from the airport?

    Pillar and Post Inn & Spa is 11.7 miles from Niagara Falls. Pillar and Post Inn & Spa is 27.5 miles from Buffalo.

  • Does Pillar and Post Inn & Spa have a pool?

    Yes, Pillar and Post Inn & Spa has a pool onsite.

  • How does KAYAK find such great Pillar and Post Inn & Spa hotel deals?

    KAYAK scours the web for all room deals available at Pillar and Post Inn & Spa in Niagara-on-the-Lake and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pillar and Post Inn & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pillar and Post Inn & Spa.

See more FAQs

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Good to know

Value for money

7.6

Distance to city center

0.5 mi

Nearest Airport

Toronto Island

Distance to airport

30.8 mi