Noale Hotels

location , accessibilty lift not working -seemed to be regular thing .breakfast quality not as expected

unly 2 elevators for the entire hotel .caused problems during breakfast

Not much to say nice bout this place!! More like a 3* hotel than 4*, unfriendly staff overall, At breakfast had a rude waiter who would not bring me a Cafe latte when i asked for one politely even though he got one for an italian couple nearby!!! He Kept guiding me to the machine Americano stuff,,, If i wanted Americano I would have said so!!!! Not impressed with this place,, awful rooms with mosquitos!! Lobby was so hot and humid,, trying to save Electricity or faulty Aircon. ? Not impressed at all

the beds were clean, the room was lockable, access to a food store, short distance to Venice pool attendant was not friendly, noisy guests in next trailer, there were no guest reviews available online.

It was cheap, there was a nice bar area to hang out in, and the shuttle to venice was very convenient. The walls are thin, you can hear neighbors easily. Should probably have a bath towel to step on, and the shower head sprayed sideways at certain points. Also, why only being able to pay with the card? Inconvenient to have to go to the office to fill the card and then be able to buy things around the campsite.

Nice friendly stuff, location is ok. Not everything is working like it should. E.g. sever was blocked.

The camping was really far from public transportation. Good thing is the shuttle service to Venice. Bungalow as such is really good and has all facilities for sleeping and spending the night comfortably.

The view from the rooftop bar was amazing For the expensive room rate, I was shocked by a couple of things: - there was no free/included wifi - there were mosquitoes in the room. is it terribly hard to install screens? - there were stains on the wall from mosquitoes being squashed/killed - service was just OK One night is not enough time to take advantage of the amenities you're paying for.

The staff are very helpful and friendly The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.

Beautiful views of The city of venice, good free connections to Venice. Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.

not too much. I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.

Location The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.

The only nice thing about the hotel was the aspect over a canal. This was the most over-priced and unsatisfactory hotel experience I have had in Europe, and I don't think this was a "Venice" pricing issue. This hotel has 2 different buildings, an up-market 4 star hotel and a budget 3 star hotel. Despite paying for the 4 star hotel we were forced to stay in the 3 star hotel in a noisy room next to a lift - the reception staff rudely would not change the room. The breakfast was not up to scratch for a 4 star hotel. I would not recommend this hotel to anyone as the risk of being downgraded and not refunded or made good in any way is too high !

very little they had no record of my reservation; given a room, it had no air conditioning till the morning of our grateful departure;

the ONLY thing good about this hotel is that it is close to the airport and that is was somewhat reasonable. this hotel/convention center has an extremely odd layout.....it is not customer friendly. We checked into the wrong side of the building and then had to drag all our luggage without any assistance to another building where we did not even know where the entrance was. The staff seemed very disinterested in helping us. We seemed a "bother" to them.The hotel desk said that breakfast was served until 11 am and got there at 10:40 and were yelled at as we entered the dining hall by the staff that breakfast was over at 10:30 and there was no other options.The hotel has the appearance of a new and modern facility but is totally soul-less with the rooms appearing to have been decorated with no comfort thought!

Breakfast was not bad, free parking near hotel No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,

The Hotel is very nice and the breakfast was good as well. Verry nice location in the laguna. the hotel isn´t 800 meters from mestre train station. it´s a 5 minutes bus ride fron the station - a couple of kilometers. but it was easy to find even without a taxi.

I enjoyed the cleanliness of the rooms, the decor, and the view of the riverfront. The room gave me every indication to believe the place was high end. The place seemed dead. All the lights in the hallways were off, the water in the shower fluctuated temperatures when used (like it hasn't been used for an extended period of time), I only bumped into one other guest in my building during my 1 day stay, and I could tell from the outside how many rooms were occupied - I'd say around 10% at best. This place was huge! Prior to arrival, I didn't think the size of the hotel would be a problem, but once I got there, I found it very annoying. The restaurant was in another building, and we had to go outside and around the waterfront to reach it. Reading the other reviews, I can confirm it's true - the service is mediocre at best. The staff provide seem to have no sense of urgency to help. Our dinner took very long they were unaccommodating. When I asked if I could add chicken to my pasta (which was not on the menu, but chicken and pasta as separate items were), they acted as if I had just walked into the catholic church and pissed on the baby Jesus himself. The service was slow. Upon checkout, I was told by the desk attendant the person with the authority to complete the task was unavailable and I had to wait 10 minutes. This place feels very understaffed. Given the small size of the staff, the seemingly nonexistent guests, the dim lighting and the infrequently used water pipes, I'd venture to guess NH is loosing some serious money on this investment. Granted, I did visit in May, which is probably a slower season.

external facade of the building and marina (for boats), underground car park air-condition problems, room not clean, hotel looks as new but is very used, very dirty windows, very big noice wehn the doors for room must be open (access card mechanism)

the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing

comfort and design of the room,view breakfast is too expensive

Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive

The staff was very rude. Not the standard for a 5 star hotel.

Location ... close to San Marco Square Service was poor. Room facing is poor.

When we were checking-out the money for our staying the hotel took twice from my credit card.

Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen

Clean, modern large rooms. English speaking reception staff aided trying to decide what transport to use to get to centre of Venice quickly. Speedy check in/check out. I stayed 2 nights and woke up each morning with what appeared to be several mosquito bites that I did not have the night before. I informed staff of my problem.

Hotel was brand new and well appointed. Staff was struggling with systems.

Left something behind and was told they did not have

Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.

The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.

The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.

I thought at 370 euro a night breakfast should be included,I noticed American package holiday clients were being given a voucher for breakfast.

The fact that we got what we asked for