Guest reviews
Overall Rating
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7.1
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6.2
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5.9
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5.7
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5.5
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5.5
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.1review from
Room smelled like smoke and there were cigarette burns on my blanket. Was hot and ac wasn't great.
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4.2review from
The lady that was running the counter was extremely nice. Our room wreaked of either rubbing alcohol or some sort of extreme cleaning chemicals that made us light headed and sick to out stomachs. Didn't have a choice but to stay due to work and all other places were full.
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9.4review from
Loved the h otel. Could have done a little more for the breakfast but it was ok. Breakfast was a little rough. Some of the food was cold because someone turned off the crockpot.
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10.0review from
I loved the fact that we my son and I drove 11 hrs from pa and got there at 9am and the friends manager front west man let us Chevy in early for only 25.00 extra thanks again would recommend breakfast was great also. Worth 99.00 a night
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3.7review from
I checked in a day early, provided my credit card for the extra day only to return to my room Sunday and be locked out. My reservation was for Monday checkout. Went to the front desk, showed her my reservation,she stated that I paid for 3 days which was correct but failed to mention or note that I had added that extra day upon arrival for my early arrival. She offered another night at a rate of $74 or something to that degree. I refused and requested access to my room to gather my things. The first room they put me in seemed ok but when I went to plug the refrigerator in, it was a roach "warming" party. I tried to call them from the phone in the room....wasn't working so I went to the front office and requested a different room. I wont be staying here again.
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6.5review from
Charleston is great. Motel ok Housekeeping was poor. We stayed two nights and they didn't even make the bed between
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2.5review from
The breakfast was decent and the staff was responsive to the many needs and complaints but they could not fix them. It was VERY outdated. The rooms were NOT clean. The fixtures did not work. Outlets were not sealed. Sheets on bed were dirty/stained (I requested clean sheets and made beds over myself). I had to clean bathroom (there was white powdery substance everywhere). Lock on our door did not work so we were stuck in our room or had to leave one person in room to get back in.
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9.4review from
Loved the h otel. Could have done a little more for the breakfast but it was ok. Breakfast was a little rough. Some of the food was cold because someone turned off the crockpot.
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10.0review from
I loved the fact that we my son and I drove 11 hrs from pa and got there at 9am and the friends manager front west man let us Chevy in early for only 25.00 extra thanks again would recommend breakfast was great also. Worth 99.00 a night
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3.1review from
Room smelled like smoke and there were cigarette burns on my blanket. Was hot and ac wasn't great.
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4.2review from
The lady that was running the counter was extremely nice. Our room wreaked of either rubbing alcohol or some sort of extreme cleaning chemicals that made us light headed and sick to out stomachs. Didn't have a choice but to stay due to work and all other places were full.
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3.7review from
I checked in a day early, provided my credit card for the extra day only to return to my room Sunday and be locked out. My reservation was for Monday checkout. Went to the front desk, showed her my reservation,she stated that I paid for 3 days which was correct but failed to mention or note that I had added that extra day upon arrival for my early arrival. She offered another night at a rate of $74 or something to that degree. I refused and requested access to my room to gather my things. The first room they put me in seemed ok but when I went to plug the refrigerator in, it was a roach "warming" party. I tried to call them from the phone in the room....wasn't working so I went to the front office and requested a different room. I wont be staying here again.
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6.5review from
Charleston is great. Motel ok Housekeeping was poor. We stayed two nights and they didn't even make the bed between
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2.5review from
The breakfast was decent and the staff was responsive to the many needs and complaints but they could not fix them. It was VERY outdated. The rooms were NOT clean. The fixtures did not work. Outlets were not sealed. Sheets on bed were dirty/stained (I requested clean sheets and made beds over myself). I had to clean bathroom (there was white powdery substance everywhere). Lock on our door did not work so we were stuck in our room or had to leave one person in room to get back in.
