Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Very good internet connection."7.8 "78% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.5 "Location is great."10.0 "
City centre within easy reach , said 100%." 9.6 "96% thought it waseasy to get to the train station ." 9.5 "95%enjoyed the restaurants & bars nearby ." 7.9 "79%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
7.7 "Good service."8.1 "81% found the
staff to be very friendly ." 7.1 "Housekeeping was great , according to 71%." 8.6 "Hotel security was great , thought 86%." -
6.7 "Average comfort."5.0 "Only 50% thought the
air conditioning was adequate ." -
6.3 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." 5.9 "Only 59% thought theshower was ok ." 5.0 "Only 50% thought theair conditioning was adequate ." 5.0 "For only 50%, thetv was ok ." 5.0 "50% thought theminibar was ok ." -
5.2 "Average value."
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4.8 "Disappointing food."4.7 "53%
did not like what was on the menu ." 1.3 "For 87%, thedining experience was not enjoyable ." 2.5 "Theprice was too high for 75%." -
4.4 "Breakfast is below average."1.2 "88% said the
breakfast was too expensive ."
Overall Rating
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9.0 "Internet works perfectly."10.0 "100% thought it was a
great value ." -
8.2 "Location is great."10.0 "
City centre within easy reach , said 100%." 9.6 "96% thought it waseasy to get to the train station ." 9.4 "94%liked the proximity to shopping ." 9.3 "93%enjoyed the restaurants & bars nearby ." -
7.6 "Good service."8.0 "80% found the
staff to be very friendly ." 7.2 "72% thought theservice was very professional ." -
6.9 "Average comfort."
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6.4 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." 6.1 "Only 61% thought theshower was ok ." -
4.9 "Value below average."1.0 "90% said the
breakfast was too expensive ." -
4.8 "Disappointing food."
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4.0 "Breakfast is below average."1.0 "90% said the
breakfast was too expensive ."
Overall Rating
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8.0 "Location is great."
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7.7 "Good service."8.1 "81% found the
staff to be very friendly ." -
6.6 "Average comfort."
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5.9 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." -
4.8 "Value below average."1.0 "90% said the
breakfast was too expensive ." -
3.8 "Breakfast is below average."1.0 "90% said the
breakfast was too expensive ."
Overall Rating
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8.5 "Location is great."
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7.7 "Good service."8.3 "83% found the
staff to be very friendly ." -
7.0 "Good cleanliness."7.1 "71% said
rooms were clean ." -
6.2 "Average comfort."6.4 "
Beds were acceptable for 64%." -
5.7 "Rooms are ok."6.4 "
Beds were acceptable for 64%."
Overall Rating
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8.7 "Very good internet connection."7.6 "76% said the
wifi quality was great ." -
8.3 "Location is great."9.7 "97% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
7.8 "Good service."8.1 "81% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
6.3 "Average comfort."
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6.2 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 6.3 "Only 63% thought theshower was ok ." -
5.2 "Average value."
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4.3 "Disappointing food."0.7 "For 93%, the
dining experience was not enjoyable ." -
4.1 "Breakfast is below average."1.4 "86% said the
breakfast was too expensive ." -
2.8 "Terrible amenities."2.7 "73% thought the
building wasn't nice ." 0.8 "92%complained about the elevator ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Staff were friendly and polite `There was alot of noise well into the early hours doors banging people shouting to each other until about 03.40
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4.0review from
Rooms were large, good showers! Unfriendly, unhelpful staff who are not interested in the customer and don't know how to work their own systems.
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5.7review from
clean; polite staff occasional loud pipework/plumbing noise; poor architecture: the view of the roof was needlessly depressing
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6.0review from
Very friendly and attentive staff. computer keyboard was replaced immediately. served within a reasonable time at the restaurant. Although the room was adequate for our needs, it smelt of cigarette smoke the moment we walked into the room. that same night, I did not sleep very well as the bedclothes smelt of cigarette smoke and being a non-smoker, it affected me. On arrival, we were asked to complete a form and I read that smoking was prohibited and if caught smoking, a penalty would be incurred. Outside our window we saw cigarette ends and a lighter. During the course of the night at approx 1.45 am, a smoke alarm sounded, causing a bit of panic and not knowing if we had to follow the evacuation procedure.
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6.0review from
Location The room was bleak, there were people running up and down the corridor at 4am, singing and shouting
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5.7review from
Staff were very helpful. This was my first time in Northampton and I didn't know my way around, staff provided map and advice of where shops etc were located. There were no 'mini' complimentary tolietries in my room and the soap dispenser in the shower was empty during the whole of my one week's stay
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3.6review from
Too few towels, pillows and tv channels. Lift out of order. Rude man on reception. Have to pay for parking on top of room cost. Not good. The bathroom though clean, was not in great shape. lots of discolouration. The bed was Very creaky and moved.
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4.8review from
Staff were fairly friendly, tea and coffee was there Room was dirty, not value for money overall
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8.0review from
Very clean and fresh look to the hotel, attentive staff and very nice lounge/dining area None - everything was good
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7.2review from
Large, clean room, friendly staff, good shower and kettle useful. Also a good breakfast and prompt help when my card got demagnetised. Bit basic with some facilities, especially lack of bathmat and freeview tv channels. Could also do with better coffee somehow!
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6.0review from
Staff were friendly and polite `There was alot of noise well into the early hours doors banging people shouting to each other until about 03.40
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4.0review from
Rooms were large, good showers! Unfriendly, unhelpful staff who are not interested in the customer and don't know how to work their own systems.
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5.7review from
clean; polite staff occasional loud pipework/plumbing noise; poor architecture: the view of the roof was needlessly depressing
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6.0review from
Very friendly and attentive staff. computer keyboard was replaced immediately. served within a reasonable time at the restaurant. Although the room was adequate for our needs, it smelt of cigarette smoke the moment we walked into the room. that same night, I did not sleep very well as the bedclothes smelt of cigarette smoke and being a non-smoker, it affected me. On arrival, we were asked to complete a form and I read that smoking was prohibited and if caught smoking, a penalty would be incurred. Outside our window we saw cigarette ends and a lighter. During the course of the night at approx 1.45 am, a smoke alarm sounded, causing a bit of panic and not knowing if we had to follow the evacuation procedure.
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6.0review from
Location The room was bleak, there were people running up and down the corridor at 4am, singing and shouting
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5.7review from
Staff were very helpful. This was my first time in Northampton and I didn't know my way around, staff provided map and advice of where shops etc were located. There were no 'mini' complimentary tolietries in my room and the soap dispenser in the shower was empty during the whole of my one week's stay
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3.6review from
Too few towels, pillows and tv channels. Lift out of order. Rude man on reception. Have to pay for parking on top of room cost. Not good. The bathroom though clean, was not in great shape. lots of discolouration. The bed was Very creaky and moved.
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4.8review from
Staff were fairly friendly, tea and coffee was there Room was dirty, not value for money overall
