Staybridge Suites O'Fallon Chesterfield

Pros: I guess the wifi was okay. The room service staff was nice.

Cons: There never, ever was hot water in the hot water jug during breakfast. Caterpillars everywhere; in the room, in the corridors.. The shower's curtain rail was off from the wall. It was nearly impossible to get the balance between sizzling hot and luke warm water in the shower. VERY loud refrigerator in the room; could barely sleep. Also VERY loud heater in the room... Occasionally weird staff: they came up to my room to ask me if I'll just leave my room on my last day, or gonna check out properly. I don't know what kind of guests they have... Although they were nice enough to take and secure my package that I had ordered from Amazon at the front desk, they just gave them to me willy-nilly, without even checking an ID.

Pros: Free breakfast was nice.

Cons: I needed a roll in shower and even though I called ahead and was assured there would be one available, there wasn't one. Instead I had a room with a bath tub with a bench at the rear of the tub. As a paraplegic, I couldn't turn on the shower from bench.

Cons: This was most poorly managed staybridge inn I have ever stayed at. We wasted an hour changing rooms because the AC was broken. Also had to wait while the door lock was reprogrammed. The next evening our key card didn't work and no one was at the desk.

Pros: Nice room.

Cons: Over booked. Not able to get a room with king bed.

Pros: It was very clean. The parking lot was well lit, I felt safe leaving things in my car. The clerk at the front desk was very nice and friendly. The front lobby had been beautifully updated.

Cons: The room was on the first floor next to the pool, so everything smelled like chlorine. It was badly outdated. No tub, so the open shower made a huge mess. The bedskirt was torn in a few places. Old gum in the carpet. Internet was down.