O'Fallon Hotels

They always remember my name on return visits..

very well maintained with clean and spacious rooms and friendly staff; also great breakfast bar

I guess the wifi was okay. The room service staff was nice.

There never, ever was hot water in the hot water jug during breakfast. Caterpillars everywhere; in the room, in the corridors.. The shower's curtain rail was off from the wall. It was nearly impossible to get the balance between sizzling hot and luke warm water in the shower. VERY loud refrigerator in the room; could barely sleep. Also VERY loud heater in the room... Occasionally weird staff: they came up to my room to ask me if I'll just leave my room on my last day, or gonna check out properly. I don't know what kind of guests they have... Although they were nice enough to take and secure my package that I had ordered from Amazon at the front desk, they just gave them to me willy-nilly, without even checking an ID.

I stayed two nights there,room was clean,I can give a 5 star for this money.good service.

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Nice room. Clean. Good location.

Had to move. First room TV did not work. Not enough towels in second room. Elevator did not work day of check out.

Our room was clean and beds were decent for the price. Location was good for us & price was very competitive. kids enjoyed the pool. if you're looking for a clean place to lay your head for the night it's fine. Not a destination hotel.

It was noisy so near the highway & our room smelled of old smoke even though it was a non smoking room. Maybe from a neighboring room?

There definitely are no frills here, but I think the bed was brand new and everything was clean and tidy. I rolled in around 1AM and the front desk guy was still friendly and efficient. I was in my bed less than five minutes after I pulled up!

I mean, the view is somewhat lacking and the bathroom fixtures are a little old. You get what you pay for, y'know?

We arrived around 9pm after driving most of the day. The staff was very friendly and helpful. Traveling with a dog is sometimes a problem with hotels. The Drury Inn staff made us feel right at home. The breakfast was more than expected. We will be using them again on our trips through Saint Louis.

This is a great hotel and I stay there several times each year. They are in a great location in the parking lot to the mall and very close to lots of restaurants. The rooms are big and you get so much free stuff -- the breakfast in the morning has lots of hot items, and the evening beverages and hot food is great!

Great place to stay. Management went out of their way to make sure we were comfortable. We have stayed here many times and always have a pleasant stay.

The pre-made coffee on Sunday morning and the muffins, that's it.

We reserved a non smoking room and when we arrived we were told the only room available was a smoking room, it really stunk, and all of our clothes ended up smelling like an ashtray, we had no option but to accept. No amenities as advertised and when we would ask for something the usual response was "we just ran out of that".

My family and I had a wonderful stay. The beds were clouds. It was quiet and clean in our room and the location felt safe and was beautiful. We loved the breakfast, it tasted great and had a lot of variety for every picky eater! Our room was straightened and replenished each day.. even the toilets cleaned! and carpets vacuumed.

Nice room, quiet, good staff, good breakfast

The front desk staff was so rude to me that I actually changed my reservation and found another place to stay. This ending up costing me a few hundred dollars more, but there was no way I was staying there. I was actually worried for the safety of my things while I was away from the hotel. My advice to the Red Roof Inn is to take a closer look at who they hire. People may forgive a less then stellar room, but they won't forgive being treated badly.

We had a hockey team stay. The pool was great and we also stayed in the breakfast area all evening talking with parents and kids playing games. Also, large enough to order pizzas for all. Staff very friendly and help with pizza recommendations.

The room not worth the money. Very disappointed.

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NOTHING

This guest did not leave comments about this hotel.

Comfy beds and clean linens. Plenty of room for my mom and me to share for 2 nights while attending a family function. We were basically there for a place to sleep each night, so we didn't need lots of luxury. Grounds and building seemed in good condition. Didn't have time to use the pool but it looked inviting. Breakfast was passable....cold cereal, yogurt, fruit, toast, juice, make your own waffles.

Room smelled musty as soon as we walked in and was almost not noticeable by the time we left 2 days later. Found a dead tick on the floor while looking for a dropped earring. Not a very friendly greeting by the receptionist when we came in the door to check in. Was asked in a somewhat grouchy tone if I had a reservation. Then she mentioned she'll have to check me in the "hard way" because I booked via the internet. I only took several minutes to hand me the room cards, but it just seemed like I was putting her out by wanting to check in while she was hanging the "no vacancy" signs on all the doors. Breakfast area almost not large enough for number of guests using, and I came around an hour before it was to end.

Cleanliness, proximity to sights, free breakfast.

Magnetic door keys inoperative much of the time. they had to be replaced daily. very frustrating!

Friendly and accommodating staff.

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WOW! The staff was great, the room was so clean that after I spilled on the carpet only the spill was picked up! No other stains or dirty spots were on the carpet! They actually clean their carpet!

It is a bit hart to find, but after making reservations I was contacted and received excellent directions via email.

Nice clean pool too!

Cannot say enough good things about this Hotel. Great Location, Great Staff, Great Breakfast. It was very modern and trendy with things like flavored waters upon arrival and catchy signs on the inside of elevator doors and under your room number.

Nothing. Everything was fantastic!

The beds were really soft & I loved the bedding so much I wanted to buy their pillows! The breakfast area was nice & big so we could hang out in the evening & visit with the other soccer parents. The location was close to food & shopping & very safe.

Nothing. The room was just like every other hotel room.

The fact you advertised on-site spa services that was our main reason for booking, only to find after checking in that they haven't offered spa services in over a year! Not to mention the dance nationals event going on at the hotel and the dozens of little kids crowding the hot tub so that we couldn't even enjoy that much of our stay. The staffs solution was to buy us dinner of which we still had to pay for our 2 drinks and desserts and they couldn't even get that part right and had to be remade. Highly disappointed in the hotel and your outdated information that you boast.

The Room was large and the beds were comfortable. The bathroom was also updated. The complimentary breakfast was awesome!

The curtains look liked they had blood splatter on them from a crime screen. The carpet was extremely gross. The furniture had holes and was old and not appealing. Didn't like the amount of children in the pool past 9:30 pm. Made it uncomfortable so the group of adults didn't swim. I checked in in the morning online, received a text message stating my room would be ready at 3:00 pm. Checked in at 3:30 to be told I no longer had a room. Then the front desk charged me for the room twice! I kept showing him my text message stating I had a room and he insisted I didn't. The front desk the following morning said they fixed it, but I have yet to see a refund on my card.

The family enjoyed the convenient location, clean comfortable rooms, friendly staff, hearty breakfast and pool. Would stay here again.

Super friendly staff, good selection at breakfast (well staffed and refilled breakfast area which hasn't always been our experience with free breakfasts) and convenient location, near dining, shopping and attractions. Easy interstate access too. Only drawback was a chilly swimming pool but that didn't stop our children. Will definitely stay here again if we are in the area.

Price

Bugs in the bathroom

The staff. Everyone was so warm & friendly, one would think they were in the south.

The bed was way too soft. Our backs were hurting from the too soft mattresses.

This is a great place to stay. We biked the Katy Trail so the location was especially convenient.

This was our 4th time making our annual trip to St Charles and this trip was just average. We arived at 2:00 pm and the room was not available, which was ok. They told us it would be 20-30 minutes, but that turned into an hour. Unfortunately, the room was a handicapped room and the girlfriend likes to take baths. I wish we were told this ahead of time before we got to the room and crashed for a nap. The breakfast area seemed disorganized this time too. Maybe because the waffle making and toaster are in the middle of the line which creates a bottleneck. We will still go to the hotel again because of the location to downtown and the rooms are clean.

We have stayed at this hotel many times and will continue to do so because we love everything about it. The staff is superb, the rooms are immaculate and everything about the hotel is welcoming and comfortable. The free breakfast, early evening free drink and free dinner spread are a great bargain. The location directly across from Chesterfield mall and theater are a bonus. And they even allow dogs! Our only regret is that the hotel often is booked!!

My stopped in St. Louis for a couple of days on our way to Chicago. It more than met our expectations. The room was clean and the beds were comfortable. My family enjoyed the complementaty breakfast and evening snacks offered by the hotel. This hotel was a great value for the money.

rooms were clean, beds were comedy.

breakfast had no healthy options - i.e. no veggies, eggs had heavy cream, pork products, etc. - Even the fruits were too sugary. Also, online it made wifi seem like it was complimentary, it was actually quite pricey.

Very courteous, polite, and responsive staff.

Lady bugs and moths in the room, no ice bucket, slow service at the bar in the lounge. Figured that being in St. Louis the beer would be fresh and cold but it wasn't. Busch product was warm and 6 months old

It was really quite and staff upon checking were very courtesy

Didn't like the fact that when you walk in people are right by the entrance smoking. I stayed two nights and coming in and exiting I experienced people smoking and had to walk through it. Suggest you having designated smoking area away from common main entrance unless of course you cater to smokers.

Proximity to our client

Wow -- so we arrived on Wednesday night, late, to four rooms, all of which were supposed to non-smoking, but three of which were actually smoking. We all attempted to change rooms, but only a couple of other rooms were available. One of those rooms was clean and acceptable. The other smelled like urine. So we changed that one to a new one, in which the A/C did not work. The staff was not able to help further. So, is that we arrived late, or that the hotel didn't honor Kayak's booking? Hmmm.... BTW, none of your options for the kind of group I was traveling with actually applied to us. We were a group of four people on a business team. AWFUL experience.

Rooms were nice

None of the restaurants were serving good during a storm. They wouldn't provide food to me but took care of their other guests that were staying in a business conference group.

Friendliness of staff, comfortable beds.

Hotel desperately needed an update and felt unclean because a lot of parts in the room were makeshift. I would recommend spending your money on a hotel closer to the city or in another suburb. Not many family food choices around.

Excellent breakfast. Full kitchen complete with fridge, stove, microwave etc.

Room is a little small.

This room had a full kitchen complete with dishes. A fireplace and a very comfortable bed. Would definitely stay here again.

The location of the hotel was little strange and hidden but nothing to get upset over.

Check in was easy and friendly, room was ready and spacious. Slept very well and ate a full breakfast.

No complaints

The staff was very helpful and polite

Nothing

Wonderful location, easily assessable. Later checkout time great to avoid traffic problems

Weekend price. Clean, comfortable room. Really good breakfast.