_S-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Internet works perfectly."9.4 "94% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
9.5 "Excellent pool."
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.8 "98% werehappy with the shuttle service ." 7.1 "Lovely bar service , according to 71%." -
8.1 "Location is great."7.9 "
Easily accessible by car , said 79%." 8.3 "Great parking , according to 83%." 9.6 "96% thoughtparking was inexpensive ." 8.3 "83%liked the proximity to shopping ." 7.9 "Near to public transport , according to 79%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "75%liked the proximity to sightseeing ." 9.0 "City centre within easy reach , said 90%." 10.0 "Good access to the airport , said 100%." -
7.9 "Tasty food."9.4 "94%
loved the menu selection ." 9.1 "Yummy desserts , said 91%." 10.0 "Beef and steak dishes were excellent , according to 100%." 10.0 "100%enjoyed the fish/seafood dishes ." -
5.6 "Beach is so-so."
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3.3 "Wellness & sports facilities were not very nice."0.0 "100%
didn't like the fitness area ."
Overall Rating
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9.3 "Excellent pool."
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 9.8 "98% werehappy with the shuttle service ." -
8.4 "Good value."10.0 "100% were
happy with the price of the breakfast ." -
8.3 "Location is great."7.9 "
Easily accessible by car , said 79%." 7.9 "Great parking , according to 79%." -
7.9 "Nice rooms."9.7 "97% thought the
view was good ." 8.3 "83% saidrooms were clean ." 8.3 "83% said thebeds were comfortable ." 9.0 "90% thoughtrooms were spacious ."
Overall Rating
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9.5 "Excellent pool."
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.6 "96% werehappy with the shuttle service ." 8.5 "85% thought theservice was very professional ." -
8.0 "Location is great."8.6 "
Great parking , according to 86%." 7.7 "Easily accessible by car , said 77%." -
7.3 "Nice rooms."8.3 "83% said
rooms were clean ." 9.8 "98% thought theview was good ." 8.1 "81% said thebeds were comfortable ." 8.2 "82% thoughtrooms were spacious ." -
7.1 "Good breakfast."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." -
8.8 "Good value."
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8.1 "Location is great."
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7.3 "Good breakfast."
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7.2 "Nice rooms."9.4 "94% thought the
view was good ." -
6.7 "Average comfort."
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5.9 "Vibe was decent."5.2 "Only 52% thought, the
hotel was modern ."
Overall Rating
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8.8 "Great service."
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8.1 "Location is great."
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8.0 "Food is delicious."
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7.9 "Nice rooms."8.4 "84% said the
beds were comfortable ." -
7.6 "High comfort."8.4 "84% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.4review from
The check-in folks were friendly. Your description of having rooms on the bay side or a 'view of the city' was very deceiving. The view of the city was a view of interstate 880, and was incredibly noisy since you're located right on the edge of the interstate. It was the noisiest room I have ever stayed in, and there was no way to get any sleep. The rugs were not clean, and the plumbing in the room was poor.
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10.0review from
Pool area was too noisy our room was located right above it.
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9.4review from
Great experience! Hotel was clean and well-kept. Rooms were very comfortable. Rooms facing the water were extremely quiet at night. A relief after staying at other hotels in Oakland with lots of street noise. Also a delight to look out at the water in the morning. Beds and desks were comfortable. Staff was generally very helpful. A couple times staff were curt, seemed irritated at doing their jobs. Also, they changed their shuttle service to only pick up and drop off at four locations, instead of anywhere within a three mile radius. The shuttle was still extremely helpful, and this wasn't that big of a deal, but it should have been properly advertised on their website ahead of time.
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4.0review from
The staff was pleasant and the shuttle service was a nice convenience. Initial room assigned was already occupied. Hallways had an unpleasant odor. Building, rooms and furnishings all seemed in need of updating.
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8.0review from
A safe spot in oakland
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10.0review from
Staff was AMAZING. They bent over backwards to help me. They had free shuttle service to Downtown Oakland! Place was clean with delicious, free breakfast. Hands down, though, it was staff that made this place excellent! Nothing. I will stay here again. Best hotel in Oakland!
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10.0review from
EVERYTHING! The customer service was outstanding, the rooms were large and very clean. Awesome location (it's worth the extra $ to have a water view room). I liked that they offer a free shuttle to Jack London Square. Parking at this hotel is FREE (unlike some other hotels nearby). The pool and bar is really nice, too. There wasn't anything I disliked about this hotel. I will definitely stay if I'm in the area again.
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10.0review from
The hotel was very clean with friendly staff. The atmosphere felt comfortable and safe. No complaints at all.
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9.3review from
Location, Breakfast buffet, room Check in process : Brittany did not communicate very well and it resulted in some misunderstandings about our reserved room.
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10.0review from
Pool area was too noisy our room was located right above it.
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9.4review from
Great experience! Hotel was clean and well-kept. Rooms were very comfortable. Rooms facing the water were extremely quiet at night. A relief after staying at other hotels in Oakland with lots of street noise. Also a delight to look out at the water in the morning. Beds and desks were comfortable. Staff was generally very helpful. A couple times staff were curt, seemed irritated at doing their jobs. Also, they changed their shuttle service to only pick up and drop off at four locations, instead of anywhere within a three mile radius. The shuttle was still extremely helpful, and this wasn't that big of a deal, but it should have been properly advertised on their website ahead of time.
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8.0review from
A safe spot in oakland
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10.0review from
Staff was AMAZING. They bent over backwards to help me. They had free shuttle service to Downtown Oakland! Place was clean with delicious, free breakfast. Hands down, though, it was staff that made this place excellent! Nothing. I will stay here again. Best hotel in Oakland!
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10.0review from
EVERYTHING! The customer service was outstanding, the rooms were large and very clean. Awesome location (it's worth the extra $ to have a water view room). I liked that they offer a free shuttle to Jack London Square. Parking at this hotel is FREE (unlike some other hotels nearby). The pool and bar is really nice, too. There wasn't anything I disliked about this hotel. I will definitely stay if I'm in the area again.
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10.0review from
The hotel was very clean with friendly staff. The atmosphere felt comfortable and safe. No complaints at all.
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9.3review from
Location, Breakfast buffet, room Check in process : Brittany did not communicate very well and it resulted in some misunderstandings about our reserved room.
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3.4review from
The check-in folks were friendly. Your description of having rooms on the bay side or a 'view of the city' was very deceiving. The view of the city was a view of interstate 880, and was incredibly noisy since you're located right on the edge of the interstate. It was the noisiest room I have ever stayed in, and there was no way to get any sleep. The rugs were not clean, and the plumbing in the room was poor.
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4.0review from
The staff was pleasant and the shuttle service was a nice convenience. Initial room assigned was already occupied. Hallways had an unpleasant odor. Building, rooms and furnishings all seemed in need of updating.
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