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The shower room in the corridor smelled like a public lavatory and was dirty and stained. My family could not use it. Thank goodness it was for only one night.
The advert described the room as having a bathroom in reality it was a WC with a shower down the hall but otherwise good for the money and right on a tram line with plenty of places to e places to eat around;
I wish the visit Orleans city, but I can't find any prospect map or program offers about the city.
It's a good enough location because of how close it is to the Tram and there is a McDonlands. The breakfast was 5 euros and you could get a good amount of food. The rooms get pretty stuffy and hot if you don't open the window but if you open the window bugs can fly in and you can hear the noise of the cars that are traveling on the roads near by.
I like the fact that the hotel was very close to the tram stop so I could get there very very fast The room smelled like an ashtray - like the other room I checked. The shower was not in the room. The toilet was dirty and the bad looked like no one has never changed it.
Although a simple hotel it was clean and well placed for the tram into Orleans
Cleaness of the room, No bbc or cnn only Frech tv, proor breakfast variety
You get more or leass what you pay for... Good connection to the city center. Quite basic in all what you get there.
The cleaners vere noisy.
Cheap and easy to get to as stopover on way to South of France. Door stuck badly. Our room opposite a "live-in" guest/staff member who kept three dogs in room, with door permanently stuck open - it smelled badly. Hotel charged for room over 3 months before we were due to stay, insisted they hadn't and charged us again! Will no doubt be refunded.
The night staff were very friendly and helpful - supplying ice and olives while the bar and canteen were closed all weekend. We did not know the bar and canteen were going to be closed during our stay
Friendly professional hardworking staff. Mild residual smell of tobacco smoke in the room furnishings and pillows. Tiny wardrobe. Difficult to find entrance from main road.
Room quite small but everything necessary in place. A desk suitable for working and internet connection.
resonable price, good choice for breakfast, staff very pleasant and helpful even when busy. room ok, facilities good. good value for money. bit difficult to find, even my sat nav struggled with it. needs better signage especially at night time.
We were most impressed by the standard of cleanliness We were disappointed that the restaurant was not open on a Sunday evening.
Nice tidy rooms with excellent beds. Personell were nice and helpful.
I likes the fact that it was only 2 stories high There was no hot water for the first 4 hours after arrival.The room needed decorating, and was small. The restaurant was closed .The soundproffing between corridor & rooms was very poor.
Clean tidy hotel, quiet location near motorway. Reasonable price. There is no mention that the hotel retaurant is closed on friday, saturday and sunday, quite important I think. not enough pillows.
Excellent location near a large park, Walk to botanical gardens, Great for kids, Park outside room, Large rooms
Pleasant staff, agreable accomodation, uncomplicated process None
It had a lovely setting on the River Overpriced, rooms small and drinks very expensive
Friendly staff. Lovely location by the river although needed car to get into Orleans as this was some distance away. Car park for hotel was easily available. Room quite small for double and single bed. Air conditioning unit did not work effectively and the room was extremely warm during the night.
Beautiful situation by a tranquil river. Adequate off-road parking. Bedroom and bathroom improved since previous stay. Food attractively served and very tasty. The restaurant prices are becoming expensive for the food offering by comparison with its regional competitors.
The setting and the food
Very good restaurant, good wine list and generally a very pleasant and accessible location on the banks of the Loire. Room was very average - quality of bathroom and fittings not good, bed not comfortable, bed linen "tired", lots of noise from plumbing elsewhere in the hotel during the night. Overall, not a very relaxing hotel for an overnight stay.
Location expensive and rooms quite small
The strongest features of this hotel are (1) its beautiful public spaces, (2) its tranquil riverside location, and (3) the presence of a first-rate restaurant in the hotel. Our room was minimal, with a decor in need of updating. It did, however, have a very nice view of the river, and it was clean.
The restaurant You can come there several times and they do not recognise you
The well appointed rooms, easy access location, pleasant river walks, bathroom facility, quiet and pleasant staff. The traveler reviews were helpful and accurate. None
Stayed only 15 hours. Room was as expected, offering reasonable value for money but not especially comfortable. Room was rather old fashioned. My main interest was a good dinner - in fact restaurant was very quiet, staff courteous but too evident, food Ok but definitely not up to the standard I expected, or justified by a Euro 40 menu. Restaurant/dinner did not live up to my reasonable expectations.
The evening and morning staff was very helpful and a pleasure to talk to. Their English was much much better than my French but they let me try my language skills and also gave me some French pointers. Overall - staff, accommodations, breakfast, ample parking, and the location to the river walking path – downtown - and the highway worked great for holiday.
hotel was clean ,comfortable and in a good location nothing
Convenient car parking (free). Room serviced very late in day.
I especially loved that the location was near the river, and that my room was so very quiet, as it face those beautiful Midieval walls of the old city.Also that there was free use of the computer.
It is very well located facing Loire river. 10 minutes walking to city centre We had room for 3 ans only towels for 2.
Off road, secure parking (we had canoes on the top of our car). No resturant
closeness of the city within walking distance breakfast not included quite expensive for what you got
easy to find, large parking space, nearby city centre noise parking space (late arrivals/early departures), smell of the room (cleaning?)
Just perfect for a stop-over - easy to find and great to have parking provided. Friendly staff and very useful that the man who greeted us at reception spoke English. Bathroom could have been cleaner.
Nice location and good facilities made this very good value for money. free WiFi throughout the hotel was a strong plus. Good value breakfasts - with proper coffee!
THERE WAS A SECURE CAR PARK AS WE WERE TRAVELLING THOUGH TO SOUTHERN FRANCE. THE EVENING MEAL WAS DISAPPOINTING.
Approach roads were busy during shopping hours but that is a small problem
Friendly staff, we were running very late and they were very helpfulI would stay there again
That we arrived late and left early and did not have to stay too long in this dump. The very small bedroom and bathroom, being in an industrial estate, it was only worth about half the amount you charged us.
The breakfast choice was exceleant. There was no Restaurant, or if there was we were not made aware of it. We had presumed that as a Restauranr was included in the information we would be able to have an evening meal there.
located on an industrial estate we found no evidence on signs which would have helped greatly in locating the hotel which several local people were not aware of and could not direct us to !
It had a toilet The generator in the factory next door was noisy and ran on and off all night. No bedside tables.
Basic but excellent value and very friendly owner.
impossible to find.
Everything worked as it should. Definitely one of the better Mercure Hotels. Perhaps a bit pricey compared to comparable competitors. The entrance to the hotel is via a one way road system that is abit convoluted as it is in a traffic-busy part of Orleans.
The friendliness and efficiency of the staff, the convenience of the parking, the spaciousness of the room and the good breakfast. Nothing to comment about here.
Located on the banks of the Loire, within walking distance of the city centre, this hotel makes an ideal base for exploring the town. The staff were friendly, the restaurant was perfectly acceptable and the rooms were quiet and spacious. The rooms are quite expensive unless you book in advance and breakfast, parking and internet access are available only if you are prepared to pay a hefty supplement.
The staff were friendly and the rooms were good.
close to the town centre, private parking
Room and facilty Limited menu fir dinner. Had better selection at IBIS Millau
Hotel was as expected and portrayed web site. No problem for a short stay and well priced for Orleans. Friendly staff.
Good view from room over the River, excellent sound insulation on the windows ensuring the room whilst overlooking a busy road and bridge, very quiet. Good parking facilities.
The whole stay was great, The room is very large with two double beds, the bathroom was very nice. I really enjoyed breakfast. The internet speed was pretty good. It was in the middle of the city. I relly enjoyed it. None
Check in was smooth. Breakfast was good. Nice to be able to make a cup of coffee in the bedroom, bur only one not adequate provision for two cups. Facilities in bathroom were god Bathroom door was dirty both sides showing that it is never cleaned Check man was rther cocky and treated us as elderly and not interested in our stay. Coffee at breafast was cold as it had been standing for too long in a vacum flask some of
Very clean and quite newly refurbished. Free coffee in lobby and free wifi. Very clean toilets. Great buffet breakfast. Easy to find location and parking was easy. Feels a bit like a Hilton. Price was good too. Staffing was 3-4 star. Receptionist very friendly and helpful. Staff for dinner and breakfast were nice but not highly professional to match the looks of the hotel. Bar tender was rude and closed bar early.
Very good check-in & check-out, very good staff Breakfast, cold selection was ok, sausage & egg was disgusting.
Well equipped, very smart and comfortable room (espace suite) provides everything you need for a short stay in the Orleans area. Very friendly staff and a good breakfast selection (didn't try the hot dishes). Much better than the conventional chain hotels in the area. Nothing negative about the hotel, but Orleans centre is about 3-4 miles drive - easy though and parking is good when you return to the hotel.
I liked the free internet services,although was unable to connect in my suite due to faulty telephone connection9Was reported and immediately noted down.Also liked the kitchen facilities The automatic light in the toilet which comes on when you enter the bathroom.As a light sleeper i was woken up every time my husband went to the toilet.Bathroom near the bed
An excellent stop-over hotel, really comfortable and well-equipped family suite which easily accommodated four of us. Ideal mid-point when driving to the south of France and will use again
Comfortable, clean and convenient
The perfect spot for travellers to rest. Close to the motorway with very good staff, room and breakfast. Will definately be using them again.
The room was amazing. Very comfortable after a long drive up from the South. You need a car as the hotel is on the outskirts of town.
Very well thought out brand new accommodation. Ideal for a family with small children. Secure, clean and easily accessible from the N20 or A10.
Its room size was ideal, being sound proofed, suite style, parking & breakfast & access to restaurants in walking distance
Ideal for travellers who want to be self-contained, i.e. a kitchenette with all facilities, fridge, microwave, coffee and tea making facilities etc etc. and comfortable beds. Good for overnight stay and also as base whilst visiting the Orleans area. Will deffinitely use again. Found the bathroom arrangement a bit strange. WC is in the bathroom with only a louvre door separating it from the bedroom . Apart from that the bathroom was fine with good shower (not often something you get in France) hairdryer etc. etc.
Restaurant open long hours to accomodate travellers
It is a good hotel for a stopover.
Excellent breakfast, tennis court (free equipment), friendly staff, good ambience
Cheap, but very modern + comfortable room Price of breakfast
Outside of hotel may put off visitors as it is pretty basic looking, however the inside of the hotel is wonderful with a lovely central garden and pool, tennis courts, table tennis and al fresco area. We had two rooms, not interconnecting, but next to one another with large bed and sofa bed. Had dinner in restaurant, enjoyable vegetarian cuisine and a super breakfast, lots of choice including innocent smoothies!
The rooms were a reasonable size, clean and modern, free wifi, staff were very helpful and attentive, plenty of parking and near all local places of interest, although the location itself was\quiet and attractive. Some of the doors seemed very noisy at night as people came in and out.
The food was excellent. I could not move the bath water supply from bath to shower. Room 243
Excellent hotel - very good value for money. Spacious and modern rooms, very clean and good facilities - restaurant, cafe, internet. This hotel deserves another star on its rating!
A perfect place for families with young children to stop on the way to the South of France. Clean, modern, welcoming and relaxing. Much more 'holiday-ish' than any city hotel I have ever stayed in, the ideal place to recharge batteries during a long drive. Very friendly guests too! More staff in the bar/restaurant would have been good as service was a little slow - although the staff that were there worked very hard.
Nice clean room & good service Would have liked tea/coffee facilities in the room
Easy to find and very central. Very helpful staff and good advice on where to park, eat etc. Basically badly decorated, dirty, smelly and in urgent need of refrubishment.
Very helpful and obilging staff. Real French style hotel, basic but very clean. Breakfast good and location very close to centre of Oleans. Parking can be a problem if using a roofbox. I booked private parking which was arranged but this copes with vehicles 1.9 metres or less. Ensuite bathroom seperated by wonky concertina door. Towels on hard side. Good television.
the location so close to the centre of Orleans was superb. Friendly atmosphere and helpful staff who were very understanding about my terrible french. Bathroom a bit poky. Room very basic and absolutely no extras.
Room in need of refurbishment. Overcharged on room and breakfast, a total of €8.00 Please refund. When queried, their knowledge of english disappeared.
Good Location in the middle of town, everything within walking distance. Located on a busy and noisy street, hard to sleep through. Walls between rooms are also thin and definately not soundproof
Friendly staff! Good breakfast for the money!
Quiet, comfortable room. Cheery, helpful staff. I found it difficult to find when walking from the station on the first night. Local people didn't know the address either! Once I found the route it was easy, just off the main street!
It was very conveniently situated to explore Orleans. The room was rather small and the towels were rather rough.The parking was tricky as it was in a very full public car park.
the rooms needed some tlc
Did not like the noise!! The walls are too thin - I don't like hearing men going to the toilet, or chattering all night. I would have liked a mirror in the bedroom as well as in the bathroom.
The Staff, both the reception desk and breakfast staff were very helpful and attentive. Breakfast was very nice, well presented, and very well cared for. The rooms were clean and neat, great towels. The lighting in our room was poor. Near the bed were only two small and very low height situated bedlights ... and there was only one other lamp in the room. raising the two lamps by the beds would improve the situation tremendously.
Concierge after booking the money for the room were blocked twice (they said just to check the validity of the card)
No car parking.
The room was very nice, quite, airconditioned. Good location, breakfast, internet was free. The bathroom was very small.
We were passing through enroute to the Pyrennees There were only 2 sachets of coffee in the room. When we asked the night man for 2 more we were told that they had none available.It was due to the attitude of this member of staff that I marked staff as fair. The check in and out staff were excellent.
Very good location, in the city center. Excellent breakfast. Small but confortable room. Professional staff. Good value for money.
The character of the hotel and its location made this a lovely change from the bland stereotypical offerings from the usual hotel chains.The breakfast was also first class. Be aware that unloading luggage at the front door can be a problem due to a combination of lack of space and the tram cars passing by. It is also tricky to locate depite being very central due to traffic restrictions and said tram cars. My suggestion would be to park first in one of the nearby public car parks and walk to the hotel and assess the best way to get your luggage to the front door. Once you done this everything falls into place.
Location, location. location. The staff is very nice. Rooms are very clean.It is located near Louvre and some metro stations. Breakfast is fine. Rooms are small and isn't enought light.
Friendliness of staff, proximity to city center, overall atmosphere of the hotel
Hotel is located in a pedestrian area, so access to the hotel with a car is slightly confusing and hopefully not illegal :) It might be good to have this topic clarified in the hotel info...
your reception staff on the arrival day was very abrupt and not very helpful
Small, compact, budget. Get what you pay for. Clean, good breakfast. No tea/cofee making facilities in room
clean and comfortable room with good access to local food places and excellent breakfast as well
Price, OK for our dog, neighbourhood of Orleans
With no evening restaurant, it was great that next door was an excellent fish and seafood restaurant. The breakfast was very good, the staff friendly and helpful, the room clean and there was plenty of hot water. Altogether good value and, for us, a good stop-off point heading south from the UK.
The environment and the staff politeness. Not to get my room at my arrival time, 1 p.m, even if it was precised on the booking receipt.
We stayed here in a cottage for one night with a toddler as a stop from London to Montpellier. It was great to be able to put the toddler to bed upstairs and then cook ourselves dinner downstairs without disturbing her. The room was clean. The swimming pool was clean and warm for a post-breakfast dip in the morning before another day in the car.
The food was excellent in restaurant, views across golf course, bedrooms and price of overnight stay. The slow service in the restaurant.
easilly accessible location, staff OK food very common and restricted breakfast offer (few over cooked pastries and pre-packed cheese - pretty disappointing). open wine of very poor quality. very uncomfortable mattress.
Reception staff was helpful; we got a cottage at a better location than the one we first got (close to parking and road) when we asked for it. Cleanliness could be better, cottage equipped only basically.
Outdoor pool,if small was nice. Luckily the hotel was not busy. The attached Spa was not included, despite the feeling that it was from the website. Cottage rooms are not really for 4 people, but 1 night was fine. Too much noise caused by tiled floor!
Nice setup and facilities. Bathroom moldy.
Cottage was a good size for a family of 4
The children enjoyed the golf facilities
We felt that it met our needs as a pure stop-over location. It was handy for the autoroute, had a pool and dining facilities.
friendliness of the personnel and garden -
Bedrooms although small had lovely old-French style furniture. Bathroom had been refitted and was very smart. Room very hot at night - a fan would have been good.
Very pleasant gardens, good parking, dog-friendly owners no tea/coffee making facilities in the room
The owners were very friendly and efficient, the hotel and garden was lovely and a real taste of France!
The owners were very nice with the guests, offering information and advice. The yard was beautiful. They also have a nice rabbit.
The hotel was an ideal stop over point for those travelling up or down France. It was comfortable and clean; the outside terrace and grounds were a plus point as was the private parking. It wasn't the easiest of locations to find - I would definitely advise a detailed map! The breakfast was overpriced too - the proprietors should either reduce the cost or offer their visitors a greater range of food.
owners were very friendly and also very helpful with local information
Friendly, spotless, well decorated hotel with really lovely rooms. All in all a very pleasant hotel which I would recommend to all of my friends.I would definately choose to stay here again. Not that I did not like......but it would have been nice to have had access to tea/ coffee making facilitites in the room.Otherwise the hotel really can't be faulted on any point.
Nice, typically French location None