Guest reviews
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Solo
Overall Rating
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9.2 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.5 "95% thoughtit was clean ." 7.2 "72% said thebathroom was clean ." -
9.2 "World class service."9.3 "93% found the
staff to be very friendly ." 9.7 "97% werehappy with the shuttle service ." 8.2 "82% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.5 "85% found therestaurant service to be one of the best ." 7.0 "Housekeeping was great , according to 70%." 10.0 "Management was excellent , said 100%." 7.8 "78% werehappy with the room service ." 8.6 "86% wereimpressed by the valet service ." 8.3 "Lovely bar service , according to 83%." 8.3 "83% said thebooking process went smoothly ." -
9.0 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." 9.6 "Easily accessible by car , said 96%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Very nice wellness & sports facilities."8.3 "
top-notch fitness area , thought 83%." -
7.3 "Good breakfast."
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6.9 "Average value."7.0 "70% thought it was a
great value ." 6.7 "Breakfast prices were ok , according to 67%." -
5.4 "Internet is average."7.0 "70% thought it was a
great value ."
Overall Rating
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9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.7 "97% werehappy with the shuttle service ." -
8.9 "Location is great."9.8 "98%
liked the proximity to sightseeing ." -
7.4 "Nice rooms."9.0 "90% said
rooms were clean ." 10.0 "100% thought theview was good ." -
7.2 "Good breakfast."
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6.7 "Average value."6.7 "
Breakfast prices were ok , according to 67%." 6.9 "69% thought it wasadequately priced ." -
5.2 "Internet is average."6.9 "69% thought it was
adequately priced ."
Overall Rating
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9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 9.6 "96% werehappy with the shuttle service ." 9.2 "92% thought theservice was very professional ." -
8.4 "Location is great."9.7 "97%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 9.5 "Easily accessible by car , said 95%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.2 "Good breakfast."
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7.1 "Nice rooms."9.0 "90% said
rooms were clean ." 7.1 "71% thoughtrooms were spacious ." -
6.8 "Average value."6.9 "69% thought it was
adequately priced ." 6.7 "Breakfast prices were ok , according to 67%." -
5.5 "Internet is average."6.9 "69% thought it was
adequately priced ."
Overall Rating
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9.2 "World class service."9.2 "92% found the
staff to be very friendly ." -
8.9 "Location is great."
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6.8 "Rooms are ok."6.8 "
Beds were acceptable for 68%." -
6.7 "Average value."
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6.6 "Vibe was decent."
Overall Rating
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8.8 "Great service."
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7.3 "Nice rooms."
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7.1 "High comfort."
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6.6 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
They just need to service better at the bar and deploy more people during peak times
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10.0review from
I love the shuttles that they have for Disneyland. It's probably a 10-15 minute ride over depending on traffic. All the shuttle drivers are nice and helpful. Rooms are always clean and nice staff are friendly and have cookies at the front desk if you ask. When we tried to go to Disney on Sunday they changed the bus schedule on us. We didn't know until 15 minutes after the shuttle was supposed to arrive and we asked. If you stay and go to the park keep up on shuttle schedules because they change! Paying $15 a night for your own hotel parking kinda sucks too.
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9.4review from
The room was very spacious and for the most part, clean. The view from our room was great, we could see Angels stadium. The carpet could use a deep cleaning. My son is a crawler and we didn't realize the floor wasn't clean (to the eye, it looks pristine), it's a dark carpet and hides a lot. My son's knees and hands were black from the carpet, for the short time we allowed him to explore. The hotel is next to a hospital, so there is a lot of noise from sirens. It wasn't too bad, and easily ignored. A little disappointed wifi was not included for the amount we spent on the room.
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9.4review from
We arrived early and they accommodated us with an early check-in. The room was standard and pretty clean. The hotel staff was great and even helped us find a great sushi place to go for dinner. The housekeeping staff was great as well. For a quick trip, the overall experience exceeded my expectations for paying such a cheap price. Would definitely return.
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5.1review from
Bed was supper comfortable Parking situation. The parking lot was full in front of the building. I had two cars and was told I wouldn't be charged for parking one. That wasn't not true. Also. When they parking lot was full. There was no one there directing anyone to the other parking structure. I had to guess and ended up across the street in what I was later told was a federal building parking lot and that I had to move my car before it was towed. The hotel said that I had to park in there structure. I asked how I was suppose to know where it was and the guy just said I'm sorry. It was right there. I was like, right where, there are no signs. Long story short. I paid for 30 min of parking at a federal building parking lot. Instead of the hotel.
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8.2review from
Like everyone, I liked the warm chocolate chip cookie. The staff was friendly and helpful. The location was convenient. Most people seemed to be there for Disneyland visits and I was not but nobody got on my nerves. Parking lot was under renovation so there was no self parking. Fortunately they did not charge for in and out. Fitness center could use some more machines. A heads up when I booked the room about the parking situation would have been nice,
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8.8review from
Complementary warm free choco chip cookies upon check in, they were soft and yummy! My son loved that! the beds are the comfiest hotel beds I have ever slept in. Was worried that the ambulances at the nearby hospital would keep us up but the beds were so wonderful that I slept like a little baby. SUPER clean lots of fun things around to do including a complimentary shuttle bus to Disney resort! Only 8 minute drive, SUPER quick! Also the night time driver Ray is a lot of fun! He did little magic tricks and told cute jokes. He also gave my son another free cookie and even a free Mickey mouse calendar! My son wrote Ray a letter telling him that he was "the best driver EVER". They overcharged me. I had two rooms for 4 nights and upon checking in to my room I looked at my bank acct and each room was charged a separate $100?? Called the front desk and had to get my bank on the phone but they took care of it. Had to go without some vacation money for a few days. Then the front desk manager accidentally charged another $100 to my card, leaving me without $300 of my vacation money for several days. Uncool. They did their best to fix their mistakes but didn't offer any compensation for me having to go without my spending money which I was upset about.
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7.1review from
No breakfast. Valet didn't know how to get to the pool.
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3.4review from
Nothing The place looks nice once entering the lobby, but it's all down hill when you reach the rooms. Dirty, run down dump.
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9.7review from
The location, facilities and friendly staff Food service closed by 11pm on Saturday night
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8.5review from
The fire pit. The cash deposit and the pay $15 to park your car. Totally was not describes prior to purchase or I would have stayed at the Embassy suites.
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4.0review from
Very run down
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3.7review from
The comforts. There was no fridge. small room plugs for charges were loose and not working . no video game console as stated on the deal. over priced for the lack or amenities. No basic complimentary breakfast. I could or paid the same amount for more amenities elsewhere.
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10.0review from
They just need to service better at the bar and deploy more people during peak times
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10.0review from
I love the shuttles that they have for Disneyland. It's probably a 10-15 minute ride over depending on traffic. All the shuttle drivers are nice and helpful. Rooms are always clean and nice staff are friendly and have cookies at the front desk if you ask. When we tried to go to Disney on Sunday they changed the bus schedule on us. We didn't know until 15 minutes after the shuttle was supposed to arrive and we asked. If you stay and go to the park keep up on shuttle schedules because they change! Paying $15 a night for your own hotel parking kinda sucks too.
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9.4review from
The room was very spacious and for the most part, clean. The view from our room was great, we could see Angels stadium. The carpet could use a deep cleaning. My son is a crawler and we didn't realize the floor wasn't clean (to the eye, it looks pristine), it's a dark carpet and hides a lot. My son's knees and hands were black from the carpet, for the short time we allowed him to explore. The hotel is next to a hospital, so there is a lot of noise from sirens. It wasn't too bad, and easily ignored. A little disappointed wifi was not included for the amount we spent on the room.
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9.4review from
We arrived early and they accommodated us with an early check-in. The room was standard and pretty clean. The hotel staff was great and even helped us find a great sushi place to go for dinner. The housekeeping staff was great as well. For a quick trip, the overall experience exceeded my expectations for paying such a cheap price. Would definitely return.
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8.2review from
Like everyone, I liked the warm chocolate chip cookie. The staff was friendly and helpful. The location was convenient. Most people seemed to be there for Disneyland visits and I was not but nobody got on my nerves. Parking lot was under renovation so there was no self parking. Fortunately they did not charge for in and out. Fitness center could use some more machines. A heads up when I booked the room about the parking situation would have been nice,
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8.8review from
Complementary warm free choco chip cookies upon check in, they were soft and yummy! My son loved that! the beds are the comfiest hotel beds I have ever slept in. Was worried that the ambulances at the nearby hospital would keep us up but the beds were so wonderful that I slept like a little baby. SUPER clean lots of fun things around to do including a complimentary shuttle bus to Disney resort! Only 8 minute drive, SUPER quick! Also the night time driver Ray is a lot of fun! He did little magic tricks and told cute jokes. He also gave my son another free cookie and even a free Mickey mouse calendar! My son wrote Ray a letter telling him that he was "the best driver EVER". They overcharged me. I had two rooms for 4 nights and upon checking in to my room I looked at my bank acct and each room was charged a separate $100?? Called the front desk and had to get my bank on the phone but they took care of it. Had to go without some vacation money for a few days. Then the front desk manager accidentally charged another $100 to my card, leaving me without $300 of my vacation money for several days. Uncool. They did their best to fix their mistakes but didn't offer any compensation for me having to go without my spending money which I was upset about.
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9.7review from
The location, facilities and friendly staff Food service closed by 11pm on Saturday night
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8.5review from
The fire pit. The cash deposit and the pay $15 to park your car. Totally was not describes prior to purchase or I would have stayed at the Embassy suites.
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5.1review from
Bed was supper comfortable Parking situation. The parking lot was full in front of the building. I had two cars and was told I wouldn't be charged for parking one. That wasn't not true. Also. When they parking lot was full. There was no one there directing anyone to the other parking structure. I had to guess and ended up across the street in what I was later told was a federal building parking lot and that I had to move my car before it was towed. The hotel said that I had to park in there structure. I asked how I was suppose to know where it was and the guy just said I'm sorry. It was right there. I was like, right where, there are no signs. Long story short. I paid for 30 min of parking at a federal building parking lot. Instead of the hotel.
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3.4review from
Nothing The place looks nice once entering the lobby, but it's all down hill when you reach the rooms. Dirty, run down dump.
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4.0review from
Very run down
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3.7review from
The comforts. There was no fridge. small room plugs for charges were loose and not working . no video game console as stated on the deal. over priced for the lack or amenities. No basic complimentary breakfast. I could or paid the same amount for more amenities elsewhere.
