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Service was good. Pretty old interiors right from bath tub to exhaust fans ! Very small breakfast place. 3 families and its full!
The room was very small for two bed to fit in the same room.
It was clean and comfortable i would definitely stay there again
Staff was extremely nice No pool, room smelled musty but except for the older carpet and the dirty bathtub the room seemed clean enough.
Super friendly staff, clean rooms and comfortable beds. Definitely recommending this place to anyone traveling through the Chicago area. This place bumped up Super 8's reputation in my book! Very satisfied.
Much nicer than the price would suggest. Clean updated rooms
The room was clean and comfortable. I didn't like getting all of my stuff unpacked and walking down the block to a store only to find I couldn't get back in my room for about two hours. We were on a girl trip so that completely wiped out our first night. It also didn't help that they told us they knew they were having trouble with the lock but put us in that room anyway. Then they told us it would be twenty minutes for them to get the master key there since a staff member took it home and that ended up being another hour to hour and a half. They gave us a room to wait in but not much you can do since you don't have your stuff. They never offered any compensation for our time only kept telling us thanks for being patient.
The facility seemed to be recently updated, so it was clean, organized, and mostly modern. It was also pretty easy to get to and close to a lot of places. None of my "dislikes" are deal breakers. The fact that wifi is a service you have to pay extra for kind of is a letdown. Also, for being recently updated, the sheets had some wear and tare to them (pilling of the fabric). And the staff member when I checked in didn't do much to explain ammintieis and where I could find my room or any other part of the hotel.
Never cleaned the room, elevator broke, and system went down so they could not make keys for 2 days. When I called customer service all they could do was give me a free one night stay. Absolutely horrible place to stay
Decent room. Price was $15 cheaper on the sign outside. Woke up to banging on the door at 6am and the staff is saying, "You need to open up right now". I said why. She says through the door, "It smells like marijuana." I say well it's not us, we were just sleeping and she says ok, sorry and walks away. That erked me, I'm sure it would erk u too. Then 10 mins later she's yelling at people way down the hall for smoking cigarettes in the room and the doors even open.
The hotel needs an overall. The blanket had notts all over it. I was afraid to leave it on the bed. The ice bucket was missing a lid. I was really disappointing in the appearance of the room. There were stains on the mattress and the sheets. The faucet was loose, something fell off the toilet. I really will never go back to that Super 8. I was so uncomfortable I did not enjoy my stay.
Had the basic nessesities, staff was friendly, Parking was easily accessible. not as in good condition as I'd like. not easily accessible from the highway.
nothing my room
Very helpful staff, large room, and everything appeared clean. The heater also worked like a dream which was nice since it was snowing!
This guest did not leave comments about this hotel.
The owner was mean upon walking up to check in. He charged me for having 2 extra people. He doesnt tolerate any noise after 10pm
good shower, smell off smoke,hard bed, carpet old.
location to wedding They hand you a remote to the old TV when you check in to your old run down room. Home for transients! Do not come here with a family. The 56$ rate is 55$ too much.
The AC seemed to work. The room was filthy and torn apart. The handles on the dresser were falling off, the headboard of the bed was the wrong size for the mattress. We were in a nonsmoking room but there were cigarette burns everywhere: the comforter, the sheets, the pillows, the bedside table, the carpet, the bath tub.. etc.. You get two plastic cups and one tiny bar of soap. The TV was broken and sounded like aliens so we got to watch TV volume super low with the subtitles on.. They used shopping carts as luggage caddies. The staff wasn't friendly. We received the call that check out was soon and literally 30 seconds later a knock on the door with a rude woman asking "are you leaving???"
The price was the only selling point Room was filthy. Every surface was sticky. My socks were black from walking on the floor. Other guests of hotel were loud and obnoxious all night long. I feared for my safety until daylight when I was able to get out of my room and check into another hotel. Absolutely disgusting. Worse hotel experience of my life!!!