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hotel was clean ,comfortable and in a good location nothing
closeness of the city within walking distance breakfast not included quite expensive for what you got
The evening and morning staff was very helpful and a pleasure to talk to. Their English was much much better than my French but they let me try my language skills and also gave me some French pointers. Overall - staff, accommodations, breakfast, ample parking, and the location to the river walking path – downtown - and the highway worked great for holiday.
It is very well located facing Loire river. 10 minutes walking to city centre We had room for 3 ans only towels for 2.
Off road, secure parking (we had canoes on the top of our car). No resturant
easy to find, large parking space, nearby city centre noise parking space (late arrivals/early departures), smell of the room (cleaning?)
Nice location and good facilities made this very good value for money. free WiFi throughout the hotel was a strong plus. Good value breakfasts - with proper coffee!
Just perfect for a stop-over - easy to find and great to have parking provided. Friendly staff and very useful that the man who greeted us at reception spoke English. Bathroom could have been cleaner.
Convenient car parking (free). Room serviced very late in day.
I especially loved that the location was near the river, and that my room was so very quiet, as it face those beautiful Midieval walls of the old city.Also that there was free use of the computer.
The breakfast choice was exceleant. There was no Restaurant, or if there was we were not made aware of it. We had presumed that as a Restauranr was included in the information we would be able to have an evening meal there.
impossible to find.
THERE WAS A SECURE CAR PARK AS WE WERE TRAVELLING THOUGH TO SOUTHERN FRANCE. THE EVENING MEAL WAS DISAPPOINTING.
Friendly staff, we were running very late and they were very helpfulI would stay there again
Basic but excellent value and very friendly owner.
Approach roads were busy during shopping hours but that is a small problem
That we arrived late and left early and did not have to stay too long in this dump. The very small bedroom and bathroom, being in an industrial estate, it was only worth about half the amount you charged us.
It had a toilet The generator in the factory next door was noisy and ran on and off all night. No bedside tables.
located on an industrial estate we found no evidence on signs which would have helped greatly in locating the hotel which several local people were not aware of and could not direct us to !
close to the town centre, private parking
The staff were friendly and the rooms were good.
Check in was smooth. Breakfast was good. Nice to be able to make a cup of coffee in the bedroom, bur only one not adequate provision for two cups. Facilities in bathroom were god Bathroom door was dirty both sides showing that it is never cleaned Check man was rther cocky and treated us as elderly and not interested in our stay. Coffee at breafast was cold as it had been standing for too long in a vacum flask some of
The friendliness and efficiency of the staff, the convenience of the parking, the spaciousness of the room and the good breakfast. Nothing to comment about here.
The whole stay was great, The room is very large with two double beds, the bathroom was very nice. I really enjoyed breakfast. The internet speed was pretty good. It was in the middle of the city. I relly enjoyed it. None
Everything worked as it should. Definitely one of the better Mercure Hotels. Perhaps a bit pricey compared to comparable competitors. The entrance to the hotel is via a one way road system that is abit convoluted as it is in a traffic-busy part of Orleans.
Room and facilty Limited menu fir dinner. Had better selection at IBIS Millau
Hotel was as expected and portrayed web site. No problem for a short stay and well priced for Orleans. Friendly staff.
Very clean and quite newly refurbished. Free coffee in lobby and free wifi. Very clean toilets. Great buffet breakfast. Easy to find location and parking was easy. Feels a bit like a Hilton. Price was good too. Staffing was 3-4 star. Receptionist very friendly and helpful. Staff for dinner and breakfast were nice but not highly professional to match the looks of the hotel. Bar tender was rude and closed bar early.
Good view from room over the River, excellent sound insulation on the windows ensuring the room whilst overlooking a busy road and bridge, very quiet. Good parking facilities.
Located on the banks of the Loire, within walking distance of the city centre, this hotel makes an ideal base for exploring the town. The staff were friendly, the restaurant was perfectly acceptable and the rooms were quiet and spacious. The rooms are quite expensive unless you book in advance and breakfast, parking and internet access are available only if you are prepared to pay a hefty supplement.
Very good check-in & check-out, very good staff Breakfast, cold selection was ok, sausage & egg was disgusting.
Its room size was ideal, being sound proofed, suite style, parking & breakfast & access to restaurants in walking distance
Ideal for travellers who want to be self-contained, i.e. a kitchenette with all facilities, fridge, microwave, coffee and tea making facilities etc etc. and comfortable beds. Good for overnight stay and also as base whilst visiting the Orleans area. Will deffinitely use again. Found the bathroom arrangement a bit strange. WC is in the bathroom with only a louvre door separating it from the bedroom . Apart from that the bathroom was fine with good shower (not often something you get in France) hairdryer etc. etc.
Comfortable, clean and convenient
I liked the free internet services,although was unable to connect in my suite due to faulty telephone connection9Was reported and immediately noted down.Also liked the kitchen facilities The automatic light in the toilet which comes on when you enter the bathroom.As a light sleeper i was woken up every time my husband went to the toilet.Bathroom near the bed
An excellent stop-over hotel, really comfortable and well-equipped family suite which easily accommodated four of us. Ideal mid-point when driving to the south of France and will use again
The perfect spot for travellers to rest. Close to the motorway with very good staff, room and breakfast. Will definately be using them again.
The room was amazing. Very comfortable after a long drive up from the South. You need a car as the hotel is on the outskirts of town.
Very well thought out brand new accommodation. Ideal for a family with small children. Secure, clean and easily accessible from the N20 or A10.
Well equipped, very smart and comfortable room (espace suite) provides everything you need for a short stay in the Orleans area. Very friendly staff and a good breakfast selection (didn't try the hot dishes). Much better than the conventional chain hotels in the area. Nothing negative about the hotel, but Orleans centre is about 3-4 miles drive - easy though and parking is good when you return to the hotel.
the rooms needed some tlc
Easy to find and very central. Very helpful staff and good advice on where to park, eat etc. Basically badly decorated, dirty, smelly and in urgent need of refrubishment.
the location so close to the centre of Orleans was superb. Friendly atmosphere and helpful staff who were very understanding about my terrible french. Bathroom a bit poky. Room very basic and absolutely no extras.
It was very conveniently situated to explore Orleans. The room was rather small and the towels were rather rough.The parking was tricky as it was in a very full public car park.
Room in need of refurbishment. Overcharged on room and breakfast, a total of €8.00 Please refund. When queried, their knowledge of english disappeared.
Friendly staff! Good breakfast for the money!
Quiet, comfortable room. Cheery, helpful staff. I found it difficult to find when walking from the station on the first night. Local people didn't know the address either! Once I found the route it was easy, just off the main street!
Very helpful and obilging staff. Real French style hotel, basic but very clean. Breakfast good and location very close to centre of Oleans. Parking can be a problem if using a roofbox. I booked private parking which was arranged but this copes with vehicles 1.9 metres or less. Ensuite bathroom seperated by wonky concertina door. Towels on hard side. Good television.
Did not like the noise!! The walls are too thin - I don't like hearing men going to the toilet, or chattering all night. I would have liked a mirror in the bedroom as well as in the bathroom.
Good Location in the middle of town, everything within walking distance. Located on a busy and noisy street, hard to sleep through. Walls between rooms are also thin and definately not soundproof
We were passing through enroute to the Pyrennees There were only 2 sachets of coffee in the room. When we asked the night man for 2 more we were told that they had none available.It was due to the attitude of this member of staff that I marked staff as fair. The check in and out staff were excellent.
Hotel is located in a pedestrian area, so access to the hotel with a car is slightly confusing and hopefully not illegal :) It might be good to have this topic clarified in the hotel info...
Very good location, in the city center. Excellent breakfast. Small but confortable room. Professional staff. Good value for money.
Location, location. location. The staff is very nice. Rooms are very clean.It is located near Louvre and some metro stations. Breakfast is fine. Rooms are small and isn't enought light.
The room was very nice, quite, airconditioned. Good location, breakfast, internet was free. The bathroom was very small.
Concierge after booking the money for the room were blocked twice (they said just to check the validity of the card)
The character of the hotel and its location made this a lovely change from the bland stereotypical offerings from the usual hotel chains.The breakfast was also first class. Be aware that unloading luggage at the front door can be a problem due to a combination of lack of space and the tram cars passing by. It is also tricky to locate depite being very central due to traffic restrictions and said tram cars. My suggestion would be to park first in one of the nearby public car parks and walk to the hotel and assess the best way to get your luggage to the front door. Once you done this everything falls into place.
No car parking.
Friendliness of staff, proximity to city center, overall atmosphere of the hotel
The Staff, both the reception desk and breakfast staff were very helpful and attentive. Breakfast was very nice, well presented, and very well cared for. The rooms were clean and neat, great towels. The lighting in our room was poor. Near the bed were only two small and very low height situated bedlights ... and there was only one other lamp in the room. raising the two lamps by the beds would improve the situation tremendously.
Cheap, but very modern + comfortable room Price of breakfast
Outside of hotel may put off visitors as it is pretty basic looking, however the inside of the hotel is wonderful with a lovely central garden and pool, tennis courts, table tennis and al fresco area. We had two rooms, not interconnecting, but next to one another with large bed and sofa bed. Had dinner in restaurant, enjoyable vegetarian cuisine and a super breakfast, lots of choice including innocent smoothies!
It is a good hotel for a stopover.
The rooms were a reasonable size, clean and modern, free wifi, staff were very helpful and attentive, plenty of parking and near all local places of interest, although the location itself was\quiet and attractive. Some of the doors seemed very noisy at night as people came in and out.
Nice clean room & good service Would have liked tea/coffee facilities in the room
Excellent hotel - very good value for money. Spacious and modern rooms, very clean and good facilities - restaurant, cafe, internet. This hotel deserves another star on its rating!
A perfect place for families with young children to stop on the way to the South of France. Clean, modern, welcoming and relaxing. Much more 'holiday-ish' than any city hotel I have ever stayed in, the ideal place to recharge batteries during a long drive. Very friendly guests too! More staff in the bar/restaurant would have been good as service was a little slow - although the staff that were there worked very hard.
Restaurant open long hours to accomodate travellers
The food was excellent. I could not move the bath water supply from bath to shower. Room 243
Excellent breakfast, tennis court (free equipment), friendly staff, good ambience
Comfortable beds, sparse facilities, but clean. Tea- and coffee-making facilities would have been nice.
mere steps away from the train station and helpful front desk staff couldn't connect to internet some of the time, for no apparent reason
great breakfast buffet
very friendl staff, nice breakfast, good lunch packet, very good location not enough lighters in the room
Central location is good. Comfortable rooms,helpful staff, and good breakfast buffet make this a very good city centre hotel.
The location was excellent. there were no tea/coffee making facilities in our room.
Good location & good service. Bed was not comfortable & Heating was not good.
The friendly and helpful staff, the location, and the breakfast inclusive in the price. The bedroom light shades with partly exposed bulbs.
Hotel located in the centre of the city. Very friendly staff. Family room was spacious, clean. We profited from a great promotion and we had the services of a 3-star hotel for a 2-star tariff.
Friendly, spotless, well decorated hotel with really lovely rooms. All in all a very pleasant hotel which I would recommend to all of my friends.I would definately choose to stay here again. Not that I did not like......but it would have been nice to have had access to tea/ coffee making facilitites in the room.Otherwise the hotel really can't be faulted on any point.
Very pleasant gardens, good parking, dog-friendly owners no tea/coffee making facilities in the room
friendliness of the personnel and garden -
The hotel was an ideal stop over point for those travelling up or down France. It was comfortable and clean; the outside terrace and grounds were a plus point as was the private parking. It wasn't the easiest of locations to find - I would definitely advise a detailed map! The breakfast was overpriced too - the proprietors should either reduce the cost or offer their visitors a greater range of food.
The owners were very nice with the guests, offering information and advice. The yard was beautiful. They also have a nice rabbit.
The owners were very friendly and efficient, the hotel and garden was lovely and a real taste of France!
Bedrooms although small had lovely old-French style furniture. Bathroom had been refitted and was very smart. Room very hot at night - a fan would have been good.
owners were very friendly and also very helpful with local information
Nice, typically French location None
Clean and comfortable for family to spend overnight Reception desk closes at 21.00 (18.00) The Hotel is difficult to locate/find.
Central Location, helpful staff, clean, comfortable, fantastic, highly recommend !
The hotel is new and at a good location near tram station. The comfort is fully adequate and indoor parking is available, with elevator access to the rooms. The ventilation makes too much noise and can't be switched off.
New hotel, very clean and comfortable. In family room (very comfortable suit with perfect kitchen) is small boiler for 4 persons- last take cold shower...
The hotel is not finished. It is almost impossible to find especially as it appears to be a building site. Inside it is more like a big dormitory than a hotel.The pool advertised is not open.The furnishings, although new, are of sub-budget quality There is no restaurant and none nearby. Located some distance outside the centre of Orleans without the convenience of being near the motorway.We never want to stay in a place like this again.
No good points The hotel is almost impossible to locate. It is hidden behind a building site in an unmade road without a street sign or any form of direction sign. The Manager/person on reception told us he had informed his Head Office on a number of occasions to no avail. The bathroom door handle came off on our first night. This was reported but nothing happened. The room was sparse to say the least.
Basic but clean very reasonably priced. Still feels unfinished. Location-wise nowhere nearby to eat in the evening.
All good inside the hotel Parking pretty bad, signage a bit tricky to find it, swimming pool freezing!
its really close to the tram line which comes and goes straight from the railway station, had laundry facilities which were desperately needed, wonderful cleaning staff. I didnt really like the amount of noise the room produced and one of the people on the desk acted as if it was a chore to deal with me, which made me feel a bit unwelcome.
Really helpful and friendly staff - excellent facilities - wish we had found this chain at the beginning of our holiday! Highly recommended! Car park suffered a bit from all the construction work underway,
The parking was good, and access was convenient. One member of staff was very helpful. I had to query the bil, as they automatically charged for breakfast, whic we did not have. This was quickly rectified.
A clean room, bright and airy with friendly and obliging staff I found it difficult to understand why the restaurant was closed at weekends
It was perfect for a stop over. 24 hour reception was helpful as we reached very late in the evening and was happy to assist. This hotel is far away from the city centre.
The staff were polite and helpful. The restaurant was not open on the night we stayed and it was difficult to find anywhere to eat in the surrounding area so we had to buy sandwiches at the local garage
Clean, comfortable, good value, secure parking.
The lady at the reception was very friendly and helpful. The hotel is in the middle of nowhere so you need a car.
The resturant. We were not notified before we went that the resturant was not open at the weekends and that the hotel wes definetly a commercial hotel not for tourists.
Nice people, clean room and bathroom For breakfast, there was a large group before us (tour bus) and some things were not available anymore.
Free WI-Fi, Friendly Staff with excellent English, good food, Good bed. No kettle in the room
Low price Quality of breakfast was not very high, most things were empty and upon asking, were refilled again after quite some time of waiting.
It's location is perfect for the centre attractions and very close to the river and its walks. No tea/coffee facilities in the room, but otherwise very good
The location was perfect for my purposes. Hôtel Marguerite is very close to the tramway, making it easy to get around Orleans and to/from the station. It is also walking distance from most restaurants and bars. I thought it was a little overpriced, considering breakfast is not complimentary and Canal+ is advertised but not available.
Everything was at the appropriate level.
Good location, very friendly staff Breakfast a little disappointing
Good central location in old part of town. The hotel is unfussy and unpretentious and the staff polite and helpful. Rooms at the front are affected by noisy scooters at night.
Service from reception No tea/coffee facilities in room
clean, central, and were excellent about a forgotten coat
the rooms were lovely
The staff was courteous and helpful. Our room, though small, was neat and tidy. Everything worked and the breakfast was very good. I would recommend this hotel to anyone interested in staying in downtown Orleans and enjoying a good night's sleep at a reasonable and fair price.
Welcoming, friendly atmosphere. A desire to make the stay a happy one.
very good, very friendly, would stay again
Cheap and cheerful, but clean and comfortable with friendly staff. Good location for city centre and nightlife.
Pleasant reception on arrival. Room was reasonably comfortable. Hotel in bad need of revitalisation, updating to the 20th century. Breakfast was inadequate and certainly did not represent value for money and service was we felt reluctant. Didn't like to see the dirty last night dinner trays left in the lift by staff. Apart from being unsightly, it made it difficult for us to manage our luggage. TV did not have English speaking channels such as BBC World or CNN. We were pleased we only stayed one night.
Excellent hotel, perfect overnight stay, very clean and close to the city centre! Would definitely stay there again
Room was big enough, the bathroom clean and XL, the beds were very comfartable
The staff were extremely helpful, e.g. giving directions to the old town. Decor is good, rooms are clean and comfortable.
Pleasant staff and room, and a car park.
Everyone was very helpful
The personal touch of the owners
Friendly staff, nice location just north of city centre, clean rooms and a really nice breakfast room. If arriving by car you will need to park in the spot directly in front of hotel as the garage requires a key for reception. I was not aware of this before arriving.