Orlová Hotels

tasty dishes at restaurant , same very good poor sauna - definitely needs renovation! and is used by non-guests of hotel

Friendly and compliant staff in reception and parking. Quiet place. Very good rate price/quality. Horrible servis in course of breakfast. On the free tables were not any cups, any cutlery, any teaspoon. Any staff over 10 minutes. We recieved cutlery from another tables with used plates !!!! ( For drinks we waited next 10 minutes.( all jugs with juices were always empty ) For eggs we waited also 10 minutes. Minimal assortmnet sweets and fruits. This is not realy level 4 star hotel breakfast. Hotel lobby in architural style or realistic communism.

Very far from the airport . need of an expensive taxi drive of to rally the hotel

I specified the wrong date when booking, arrived next day for a single night, the hotel was empty, but they charged two nights without telling me and the invoice was just about a single night.

It was convenient, the rooms were spacious and clean, the staff was polite, breakfast was good. Smoking in the lobby.

A good hotel, but over-priced and perhaps over-rated for the small city of Ostrava. Courteous and friendly staff. Breakfast buffet very poor for a hotel that claims a 5-star rating and charges a 5-star price. Room, while good was not 5-star. Had the rating/pricing been 3 to 4 star, then the hotel would have been absolutely fine.

Superb and friendly staff! Considering the area, it was a bit pricey. However, based on my travels in the area, it appeared to be the nicest hotel in that vacinity. WiFi is not free!

Nice rooms, but not so well cleaned. They only switch the towels and make your bed each day.

Good service, good breakfast. Nice spa. Brand new large hotel, however seemed extremely empty and without any atmospheare. Looks like a chain of Ibis hotels just with higher standards. Poor location (business park, far from the city centre - some 30 minutes by foot). Overpriced.

Location - the only advantage of this "hotel". At the arrival, nobody wanted to help us with finding the way to parking in the maze of Ostrava's one-way streets. TV was supposed to be 37 inches. Reality was different - it was less than 20 inches. But it didn't matter because it didn't work anyway. The air condition was very noisy and a lot of water dripped off from the device during the night. Breakfast - the variety of food was very small.

excellent localisation terrible breakfast!!!

The location is good - a lot of bars and pubs are near the hotel. Although it was advertised on the website that there is internet connection everywhere in the hotel, Wifi did not work in our room on the third floor. The elevator was not functioning all the time.

Good dining room and good service. Staff spoke good to passable English. It took a very long time for the hot water to work its way to my room, 10 minutes or more.

Reception desk staff was very helpful, professional and friendly, room was nice and clean. Credit card terminal was "temporary" out of order (forced to pay cash) in combination we have accidentally locked wallets in room safe was not nice at all. Well, in nearly 24hrs we were able to get our wallets back but for extra money charged (25USD approx). When trying to discuss about that with hotel manager we have got 2 options pay that or to be evicted - well done!

Very new, modern, well-designed. Excellent, continental-style breakfast with the best fried eggs I have had in a European hotel! Also lovely fresh french baguettes. I would have given it 'excellent' for cleanliness apart from the fact that when I first went into the room, there were at least a dozen dead flies on the window sill and five on the bed itself. Very off-putting. However, everything else was extremely clean.

The hotel was located just in the middle of our two days trip, good location for overnighting for very fair rate, that corresponds to service.

looks modern and has enough parking places The rooms are very small and noisy. and if there are some activities going on in the place down stairs you hear everything

Reasonable value, staff was helpful to find locations in city Very difficult to find, even following hotel directions, limited English made difficult to negotiate extend stay at a reasonable rate

Very nice and causy hotel not far away from Ostrava-centre, quiet surrounding, lot of sport activities (tennis, soccer...), very friendly staff breakfast a bit small - but acceptable