Ostend Hotels near The Mercator

Pros: The buffet breakfast was absolutely great with the large variety of food and drink items. Similarly, the recreational facilities, including swimming pool, jacuzzi and the sauna were fantastic. I certainly recommend this hotel to anyone looking for a place to stay in Ostend.

Cons: No hotel restaurant - Providing a restaurant service for lunch and dinner on site would make the stay even better for families with children.

Pros: The room was immaculate. Staff on reception were really helpful. The location was amazing and there was a great choice for breakfast. Parking was safe and easy.

Cons: There could maybe have been some entertainment in the evenings to keep people in the hotel. Only one piano evening 6 until 8 I think. We went out every night anyway but maybe would've stayed in the bar had there been something to stay for.

Pros: This is a good hotel in a great position on the beachfront and also near the town and shops. The rooms are big and well appointed , it has a good pool and spa on the upper floor. Its right next to the casino. We would stay again.

Cons: It has underground parking but drive slowly its tight. But very convenient.

Pros: Location is right on the beach, hotel facilities are fine and the parking space price is good. Breakfast is nice and there are many choices for every diet.

Cons: The room was not particularly clean. Vacuuming was done one time in my 6 days stay and very superficial. Dust was having a party under the beds. The balcony was unusable, very dirty, no light bulb and I believe that something was nesting in the place where that light bulb should have been. Restaurant staff is not very polite and after one staff member set us down at the table another came and claimed that the table was reserved (for breakfast) and she did not believe that a staff member invited us to stay at that table.

Pros: Great location Great pool good service Top staff

Cons: Under the bed was too much dust

Pros: Great room, wonderful breakfast! Great place right on the beach!

Pros: The staff is very friendly, the room was very clean and we really enjoyed the breakfast. There was a little robot greeting the people in the hallway that kids loved and the location of the hotel is great, right next to the beach. They also have a nice swimming pool.

Pros: The sea-view was amazing, and we even got to enjoy some fireworks! The hotels location is amazing. The room was clean and the staff was really friendly during our stay, luckily not as stiff as in most 4-star hotels. The pool was fun, sadly the jacuzzi was OOO. The breakfast was amazing and huge! The selection was enormous, only thing that I was missing was maybe some sunny-side up egg. But overal the breakfast was 10/10.

Cons: When we entered the room there was a smudge on the couch in the room, but that didn't bother me that much, I know how hard housekeeping work is. Overal the rooms where tight and clean.

Cons: Sun umbrella on the balcony would have been a good idea.

Pros: Breakfast was excellent, the bed was comfortable. Parking available.

Cons: Quality / Price rapport, clearly insufficient. The room (312) is too small for the price, I did not unpack my suitcase, I never saw a wardrobe that tiny for 2 adults. The cap of the offered bottle of water was open. Our room was located right next to the 'room cleaners' technical room where all the cleaning material was stored. Every morning we got the disturbing noises of the cleaners pulling their material out of that room and all the material, dirty laundry etc..stayed in the corridor for most of the day. Also repeated knocking on doors asking to clean the room although the 'do not disturb' light is on. Small mirror in bathroom needed fixing.

Pros: Location very good , near to sea front. Staff very friendly , very good breakfast , lots of choice.

Cons: Parking expensive , either on the streets or multi storey

Pros: We stayed here as it is a convenient location for the beach and sailing club. Sailing was our sole reason for being in Ostend. The breakfast was good and perfectly presented and the staff were attentive. The situation is quiet, yet convenient for sightseeing or dining out.

Cons: We have stayed here before, but this time we found the new bedroom layout rather strange. We liked the new decor, but the toilet was located in a windowless “cupboard “ next to the dressing area and away from the main bathroom and washbasin. So a night time trip to the loo became a trek around the bed and back to access hand washing! We also thought the modern basin design strange as there was no plug, inevitably we wasted water by having to wash or shave under a running tap!

Pros: Very modern and comfortable

Cons: Car parking was a bit steep but it was secure

Pros: Great breakfast, very good service and plenty of choice.

Pros: Breakfast always good location is good for both the centre and the beach

Cons: Nothing to dislike

Pros: Everything

Cons: bed with plastic bottom. Worst

Pros: Location + Friendly Staff

Cons: No AC + Bathroom design + beds too small.

Pros: Very clean. Nice bedroom and bathroom. NO AIRCO!

Cons: Airco would be nice.

Pros: The staf was verry friendly

Pros: Comfortable little room with a great view. Breakfast was perfect!

Pros: Location is good, breakfast nice with nice selection of fresh breads, homemade jams and fresh fruits. Room 12 is possibly smallest room we have ever been allocated for a hotel! The room was clean with a decent size shower and clean towels, but this was the only positive I can give on the room I’m afraid!

Cons: Room (12) this room is very small and very hot with no air con! Looks out into harbour but it is extremely noisy and having been allocated probably the smallest and hottest room in the hotel we had to sleep with the windows open hence every noise could be heard including the extremely noisy alarm system going off every time the bridge is raised at the harbour!!! We were given a fan to help with the heat however this did not help much and it was also very noisy!! On our last morning we woke up to a really bad sewerage smell in the room, obviously they were having a problem with their waste system! This was not pleasant in an extremely hot room!! Also our room is allocated across from the laundry which would not have helped with the heat in the room! When checking out we asked do they have air con in any of their rooms and we have yet to hear yes or no! The gentleman at reception told us they have newer rooms and extending the hotel but he did not give us the answer to our question which believe should have been No!! Staff were pleasant, however not over friendly. The waiter at breakfast on first day was very nice however the waiter the next two days was not so friendly and at some occasions looked like he didn’t want us there... it would have been nice if he could have wished us ‘Good Morning’ and ‘have a nice day’ but we have yet to hear either!!! Overall it was an ok hotel but would not be one of my recommendations I’m afraid!

Pros: Excellent breakfast with home made jam. Very central location and ideal for me as I needed to catch a train to Brussels in the morning, and the station is just across the road.

Pros: nice room and bathroom the view of the harbor very nice breakfast and the private terrace for hotel guests definitely recommended top location

Cons: nothing

Pros: Very good.

Cons: Requested double bed, and slept on 2 single beds.

Pros: The view and the breakfast, and location

Cons: Nothing really,

Pros: Everything!

Cons: Maybe in the summer Time would be better to have some appropiate blankets. With that (only big one) was very hot over the night.

Pros: The location near by train station, walking distance to the shopping and the beach. Good breakfast.

Cons: The bathroom 's door is very noisy. Not only in our room but also another rooms near by. We could hear the door bang very loud. At night, we woke up a few times when other guests using their bathrooms. Another thing that we found It's too strange was "the free drinking water " : there is only one bottle (50cl) per room per stay. So keep in mind, even though you stay 2 nights, 1 week or 2 weeks, you will get only 1 bottle!!!

Pros: Good breakfast and really good location

Cons: Noisy, drilling noises at 8 am, noises on the hallways, not so clean.. there was hair in the shower and in the bathroom

Pros: Location, breakfast,staff and plenty of storage.

Cons: No air-conditioning. Fridge would have been good.

Pros: It was a lovely experience at this hotel it was nice and clean and the staff were friendly

Cons: The room did not have a safe or a fridge. For the money that was perhaps to be expected but my friends who booked at the same time had a fridge. The room did not have a phone and when I queried this I was told that no rooms had phones and that the management had taken the phones out. As a female single traveller I did not feel safe and secure in view of this. Everything else was fab but the phone situation may well put me off staying here again.

Pros: Breakfast was ok, location is good and the room is comfortable.

Cons: In the day of the check-in, before my arrival at the hotel they tried to charge in my credit card the value of the stay when in my reservation was saying that the payment would be done in the hotel upon my arrival. Right after that (before my arrival), the hotel called saying that if I didn't arrive by 19h they would cancel my reservation. That makes no sense at all. Was very disappointed with their approach, and made a complaint about it once I arrived in the hotel. Another thing that happened was on the morning of the check-out, I don't know why but they though that we have checked out and entered the room while we were there. Again complaint in the reception. In general, did not like the service.

Pros: The most comfortable hotel bed I've ever slept in ! A little jewel of a hotel, right on the edge of 'downtown' Ostend. Didn't have any outstanding character or personality, but was very small, very clean, economical and might perhaps suit a business traveller rather than for a family on a week's seaside holiday.

Cons: Nothing. It suited our purposes perfectly.

Pros: Positive aspect about the hotel location: the property is very near to the beach. Most of the staff was friendly and helpful.

Cons: Negative aspect about the hotel location: the street is very noisy at night. The room rates are very overpriced given the facilities, the comfort and the services we got.

Pros: Did not eat Breakfast at Hotel but from observation it looked fine. The location was excellent, close to the sea front, close to centre of town, restaurants and bars. ten minutes walk to train station. The room was fine, the bathroom excellent. (as I get older that is increasingly important!)

Cons: It is a minor gripe, particularly as two of the days we were there were the hottest of the year, air conditioning would have been nice.

Pros: Close to beach

Cons: No air con far too hot asked for sugar was given 1 extra sachet

Pros: Staff excellent. Room was very clean and lot's of Room

Cons: Nothing everything great.

Pros: Good breakfast, nice swimming pool but no pool towels

Cons: The room decor was very tired and dated. The room was also extremely hot. The windows opened on to a roof of extractor fans so it was a stark choice between heat or noise

Pros: Size of the room, brightness; wellness area; excellent breakfast

Cons: Lack of maintenance, eg in the wellness area, the steam bath was out of order; in the bathroom, the shower and toilet were not functioning as expected

Pros: OK standard breakfast. Drinkable coffee

Cons: Very rude receptionist upon arrival. She literally shouted at me after I pointed out that replying 'it's up to you to find parking, Ours is full' was kind of rude. Literally a first in intensity of rudeness and unwillingness to apologize. No minibar, one has to pay to borrow hotel robes and slippers to go to the swimming pool/sauna, minimal toiletry items. Hotel probably has got stars because it has a swimming pool, but everything else is like a mediocre 3 star.

Pros: Rooms were nice except and breakfast was no ac it is impossible to have no ac in a hotel in Europe

Cons: No ac and staff didn’t care much always late don’t even answer when I was trying to check in one person and not bailable

Pros: Staff were extremely friendly and helpful at all times.

Cons: Bathroom towels were too small

Pros: The staff was friendly and helpful. Great location. Beautiful spa.

Cons: The room wasn't air conditioned...didn't realise this at the time of the booking.

Pros: Nice breakfast & pool

Cons: Room No airco

Pros: Very comfortable executive suite

Cons: The price of a bottle of water

Pros: Swimminf pool breakfast

Cons: Staff dirty rooms no iron in room very overpriced for decor feels like 50 years old decor awful

Pros: Great location by the beach. Amazing mexican restaurant next to the hotel. Big choice for breakfast.

Cons: We had an old room. Advantage - we had actually two bedrooms for the price of one. Disadvantage - the bathrooms were not very practical and not in a good shape.