The Monarch Resort

Location is excellent for the area. Parking convenient

Hotel isn't updated. E.G. Hairdryers very old.

all room come with fireplaces

it's a chain hotel (Best Western) - which was not clear to me at the time of booking

Clean and comfortable atmosphere.

Pillows were extremely uncomfortable, fire place made the room "smoky" and uncomfortable to breathe and made our eyes burn. We had to open a window to get the air flowing in the room again. When we tried calling front desk by pressing "0", the "0" didn't work. TV was difficult to figure out. Had to call the front desk to find out how to get that menu off the screen so we could actually view the TV. I would still stay at this hotel but I would have liked to see a more reasonable price (but I know it was a busy weekend). I do believe the issues we experienced were just "flukes" and I don't believe the hotel, as a whole, was like this.

The hotel was clean and in a fair geographical position.

I arrived and opened my room, which was not made up. I was given another room, which was fine. The room above was noisy. The wireless internet did not work.

location, spacious room, confortable bed

breakfast

Very loud party in the room next door that went on until after midnight, with no enforcement of quiet and no security on premises at all; friendly but untrained, inexperienced staff could not answer questions or solve problems; no regular--only decaf--coffee left in room one day!; listened to our complaint but may have been just humoring us until we left!

The area

No breakfast room