Cons (-) the toilet was clogged first night there, asked the front desk to have fixed they never did, smell was horrbile all night and had to use hallway closet
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Amenities at Courtyard by Marriott Palm Desert
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Reviews of Courtyard by Marriott Palm Desert
7.7
Good
746 verified ratings
Wonderful
386
Very good
129
Good
98
Okay
40
Fair
37
Mediocre
14
Poor
42
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, which is close to key attractions, shopping, and major roads. Many found the staff to be friendly and helpful, though some experienced issues with service responsiveness and communication. Cleanliness received mixed feedback, with some guests noting clean rooms while others mentioned areas needing improvement. Breakfast offerings and pool facilities were sources of disappointment for several guests, with complaints about limited options and maintenance issues. Overall, the location and staff stood out as positives, but amenities and upkeep could be improved.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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7.5 out of 10
529 reviews
8.1 out of 10
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6.4 out of 10
1 review
8.4 out of 10
6 reviews
All reviews
Pros (+) Stayed here on business. Great hotel and ample parking. Room was clean & spacious. Would not hesitate to stay here again and would recommend it to others as well.
Pros (+) We simply needed a place to stay on our way to Phoenix. And this was perfect.
Pros (+) It was nice, clean, in a good location, & the staff was friendly.
Pros (+) Leaving. Hot tub was actually hot.
Cons (-) Keycard didn't work in outer door to get to my room. WiFi was slowest I've encountered since 1999. Bathroom door was locked in my room. No overhead light in the living quarters - only the bedside lamp and the lamp by the TV - neither had a wall switch. "Refrigerator" froze my food / beverages. Bathroom coat hanger was broken. Get it together Marriott!
Pros (+) It was quiet, which was nice. We didn't need the room for more than just a place to sack out, after attending a wedding nearby. The bed was comfortable.
Cons (-) Upon check-in, the lady at the front desk offered us a choice between rooms on either the first or third floor. I went with the 3rd floor. Honestly, the room was a shoebox. My dorm room in college may have actually been bigger. The TV had spotty reception/signal, as well. And there were probably 5 channels. For what we needed, though, we made do.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What amenities does the hotel offer?
The hotel offers a full fitness center, a beautiful pool terrace with hot tub and sun deck, a signature bistro with sit-down dining as well as grab-and-go options, business services, a mini-market, 24-hour front desk, tennis courts, free parking, laundry services, and much more.
What can I expect from the hotel rooms?
The rooms feature free Wi-Fi, large smart TVs with Netflix and movie channels, beverage systems with gourmet coffees, signature toiletries, and several rooms feature sliders to private decks. All have sitting areas, work desks, and large, private baths.
Is the hotel family-friendly?
Yes, the hotel offers cribs, making it a great choice for families.
What are the nearby attractions?
Nearby attractions include Desert Willow Golf Resort, Lakes Country Club, Shadow Ridge Golf Club, and the McCallum Theatre.
When is the best time to visit the hotel?
The high season is in April, offering a great time to enjoy the hotel's amenities and nearby attractions.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests noted that certain rooms were in need of a refresh and looked tired. It may be beneficial to inquire about the room's condition before booking.
Take Advantage of Nearby Dining Options
While the hotel offers dining, guests appreciated the proximity of restaurants such as Applebee's next door. This provides convenient dining choices within walking distance.
Check Breakfast Inclusions
Some guests were surprised to find that breakfast was not included despite their initial expectations. It's advisable to clarify breakfast inclusions at the time of booking.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances from neighboring rooms, particularly with regard to loud music. Consider requesting a quiet room or addressing noise issues with the staff promptly.
Confirm Special Requests
If specific amenities are important, such as a microwave in the room, it's advisable to confirm their availability in advance to avoid disappointment.
Utilize the Pool Area
Many guests praised the pool area, highlighting its cleanliness and pleasant atmosphere. Taking advantage of the pool facilities is recommended for a relaxing stay.
Consider Accessibility Needs
For guests with accessibility requirements, it's beneficial to confirm the availability of ADA rooms and specific accessibility features to ensure a comfortable stay.
Plan for Business Needs
Business travelers appreciated the hotel's business services and convenient location. Utilizing the business center and meeting facilities can enhance the efficiency of work-related stays.
Manage Expectations for Breakfast
While some guests enjoyed the breakfast, others found the options limited and the procedures for ordering breakfast items to be unusual. It's helpful to set realistic expectations for the breakfast experience.
Location
74895 Frank Sinatra Drive, Palm Desert, CA 92211
What's nearby
- Desert Willow Golf Resort0.8 mi
- Desert Springs Golf Club1.1 mi
- Spa at Marriott's Desert Springs1.2 mi
- Shadow Ridge Golf Club1.5 mi
- The Golf Center at Palm Desert2.4 mi
- Desert Holocaust Memorial3.1 mi
- Palm Desert Community Center & Gymnasium3.2 mi
- Woodhaven Country Club3.4 mi
- Arthur Newman Theatre3.4 mi
- McCallum Theatre3.4 mi
- R E Welch Gallery3.9 mi
- Adagio Galleries3.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Palm Desert
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | January | $121 | $167 |
Cheapest month to stay with an average 40% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Courtyard by Marriott Palm Desert
Which month has the cheapest rates at Courtyard by Marriott Palm Desert?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Courtyard by Marriott Palm Desert is July, with an average nightly rate of $115. The most expensive month is April at $355 per night.
What is the cheapest day to book Courtyard by Marriott Palm Desert?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Courtyard by Marriott Palm Desert is Tuesday, with an average nightly rate of $106. The most expensive day is Wednesday at $184 per night.
How far in advance should you book Courtyard by Marriott Palm Desert?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Courtyard by Marriott Palm Desert, book around 2 weeks in advance. This could save you approximately 33% compared to booking last minute.
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See most recommended stays in Palm DesertGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 3.6 mi | Palm Springs | 9.4 mi |