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The staff were great- especially Paolo on the front desk. Friendly and gave us good information on trains, restaurants etc. Great location- close to Malpensa and close to train station to get into Milan. Beds were comfortable. We were very pleased.
Very nice personnel. Very quiet rooms. Excellent air conditioning system. 24 h internet conection for 5 EUR. Everything clean and functional. Elevator in maintenance. I had to use the stairs 3-floors with heavy suitcase.
Under new management. Old management was not at all friendly but new owners extremely pleasant and went out of their way to make us comfortable. Breakfast much improved. Beautiful bed linen, towels, toiletries; very comfortable and spotlessly clean room. Whole stay excellent. Also, have none smoking rooms which is a huge plus. None whatsoever.
excellent position, very kind and halping staff, free parking, free iternet in the room, very good breakfast i love this hotel
cleanliness and very friendly staff.
The access to Fierra Milano Rho was not the easy as let to believe, i thought it was a lot closer.
Positon, -- close to Railway station and easy access to centre of town -- peaceful.
The manager was very friendly and helpful. The hotel was small and did not have any facilities for long term stay ie. pool /spa etc but was very clean and the breakfasts were nice .. They did not serve any other meals but I think if there are enough of you in the party then I think they would cater for you. We were there on business and would stay there again. No. We knew it was not a 4/5 star hotel therefore the facilities we would normally expect would not be available. We were pleasantly surprised to find it as comfortable as we did, as it was classed only 3 star.
very nice staff
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Close to airport Showers didn't work. Not the best beds. Internet did not work
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Convenience to airport and trains, quality of facility and rooms, staff very helpful
Very clean room, good staff, and great food at the bar.
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Rooms were clean and staff was friendly and helpful
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
Clean, spacious room
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Clean Fitness center was closed without prior information. The actual gym-machines were plugged in and operational, but there was work done nextdoor. The reception were not helpful in finding a compromise.
cheap, clean too far from the center of Milano
buffet proposed during the fair service in the restaurant good (better than reception desk for sure) very poor service for check in and also check out. Room was over heated and too small...not even able to check for mails in the room...
Large room. No noise. Nice design. Good location near Fiera Milano and motorways. Expensive buffet dinner and car park.
Even though the NH Fiera consists into an unusual piece of architecture (apparently influenced by the Pisa Tower design), not many guests probably stay at the Fiera NH unless to attend an exhibition at the fairgrounds! That's one of the main features of that hotel: its location right next to the Fiera! Another one is the parking at a set price 10 EUR/day for the hotel clients. The rooms are functional. Since there was indeed a trade-show (actually several), the place was full and noisy in all public areas. The fitness facilities were not available. I ended up with a room that had apparently suffered some major rain ingress: the floor normally fair wood color was badly blackened and uneven all along the windows... No other same category non smoking room was apparently available for a swap and no compensation was offered for instance free use of Internet in the room... Free WiFi Internet is only available in the lobby upon asking for 30 minutes ticket at the reception desk. Not very practical! In the rooms, Internet use (WiFi or cable) is available but at a cost.
The staff was friendly and the proximity to the conference venue was good. The bathroom was comfortable. A lot of people will visit this hotel for business purposess; it would be logical and fitting to the 21st century that internet would be freely available in each room. The rooms are not that cheap, so I would have expected free internet.
The room. The distance between the hotel and the city center.
Very near Milano feria, clean to my question where stops the bus for to go to the airport the answer was - it is not hotel bus and they don't know, when I was ask olive oil for mozarella chees the answer was there is no any oil in breakfest - the staf not profesional
Very clean and elegant. The parking is excessively expensive, not reasonable.
There's nothing very important,I was shocked when I entered the room it was too small that we have to sleep with holding your luggage.we can't pass from corner to other 2 persons together.it's really something for the money I've paid I can get something better.But it has one advantage it's next to the Fair. One day I asked to take an apple,the waitress bring me 2 from the kitchen.The other day they didn't give me .I said why you put them on the breakfast buffet?they said it's only for decoration and the next day the same.& if u know how much we paid per night & we couldn't get an apple.I have never had such a thing i stayed in big hotels around the world and nothing happens like this.
hotel was very elegent,the room was great and the bed was very comfortable. staff insisting to enter room to count minibar while i was resting on all the days of my stay..even though i complained to front desk.. a real pity.
The hotel was good and the staff were helpful, The room decor was impressive and the hotel facilities seemed well up to Holiday Inn standards The hotel was good, but to describe it as being close to the Rho Fair is disingenuous. It is certainly not possible to walk to the Fair (even if it was within walkable distance) as it is separated by railway lines and multiple motorway intersections. The shuttle bus (only twice a day each way) took about 20 minutes (non stop) for the journey. There were a couple of hotels much nearer the Fair and at least one that is literally just across the road from the West entrance. It is one stop on the local railway.
The food was very good. The beds are small and the staff charged me for items in the mini fridge I did not use.
Very high ceiling and lots of room throughout the bathroom and room - very well laid out and it was perfect after 8 days of European travel
the room was clean and spacious, good communicated with the fair thanks to the free bus from the hotel and breakfast was great. There were mosquitos in the room and bathroom, the reception staff were serious and very little smiling and besides we were misinformed about prices or ways of how to get back to Malpensa airport, we had to find out the cheaper and best way at the train station close to the hotel. After waiting more than 40 minutes to be served at the restaurant in the evening, the food was mediocre and pasta was not "al dente" but very undercooked.
everything was brand new, very nice and modern design, nice staff, big and beuatiful rooms besides reception staff nobody speaks english
location for visiting the fair grounds free shuttle bus to and from the fair grounds never on time, kept all of us waiting for hours both ways, takes away the advantage to stay in this hotel.
The facility was clean and the staff was very helpful. It is a little far away from the city center but it is easy to get there by train.
The bed is very comfortable and there are blackout curtains. There is free parking and you're close to the motorway - perfect if you are in Milan to go shopping in outlets around the city, although not the ideal location if you just plan to visit Milan downtown. Breakfast is really above average for European hotels - it's not very easy to find decent coffee/coffee drinks in most hotels in this continent, plus they have fresh fruit and fresh juices. There's a supermarket right beside the hotel, where you can buy a snack for dinner or to take with you for the day. We have stayed at this hotel about a year ago, and I felt this time that it was missing some of the extra care from last time. For example we were first given a room that had not been cleaned - they changed it right away when we went downstairs and told them about it. Some of the bathroom amenities were missing in our second room and also a towel - not a big deal, but it's the tiny details that make an amazing hotel and that we didn't see this time.
I liked courtesy of the staff, very clean room and close connection to the highway.
The design of the hotel. the shower is not comfortable at all. the water is all over the floor and when we comlainted they told us that this is the way it is and we had to put more towels on the floor. the design and atmosphere of the restaurant of the hotel was really nice but they run out of food at the buffet.
The hotel is very quiet and serene.
The staff was very helpful...there was a shuttle between the hotel and the airport....the breakfast was wonderful... I did not like the outside appearance of the hotel.
the bedrooms were very good.had a good night sleep was a 4 star hotel with a 2 star restaurant.food was very bad.
Nice property close to the airport. Service orientated staff.
Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars
The room was clean and confortable. the bed and pillows were much more comfortable than the ones in other hotels that we stayed at in italy. The hotel staff was extremely nice. Music from the courtyard was too loud. The music lasted way past 23:00 and we had to leave the hotel to make our flight at 7:00.
Nice restaurant in the hotel. The waiter misinformed my wife regarding the cost of the antipasti buffet for which she was charged 12E (he indicated that it was no cost). He also brought me the wrong entree.
It went beyond expecation, especially for an airport hotel.
It was around a mile from the airport. The photos make it look much nicer than it is. It's location is in an area of some construction, but there is no good view. The area feels sketchy and is confirmed by the sign in the parking lot that tells you that you are parking at your own risk, and they have no surveillance. The exterior is pretty run down looking, however the lobby was rather nice.
Location was great. They had a shuttle to airport too. Requested a non-smoking room. Was put in a smoking room.
Stayed overnight.Room was excellent,roomy well equipped and spotlessly clean.Quiet-no excessive aircraft noise.
Very modern and nice rooms. Staff are very helpful and unforgettable friendly. Free Wi-fi working well. Hotel have a lot of park places. It was great experience and I recommend it to everyone.
Very modern and stylish; helpful and attentive staff; the spa was lovely. Add on costs...spa was €20 and although it said that transport was available to and from airport, it was via taxi, which cost another €50 round trip, which adds onto the price of the stay.
Excellent value for money
Designer did his job properly - hotel looks very modern and different form other typical italian hotels. Breakfast is good.
The Hotel waz amazing. The design and the decoration it was great!
The furnishings are artistic and tasteful. The staff is fantastic, helpful, outgoing -- I really can't praise them enough. One of the best hotel experiences I've had in years, and I travel very regularly. The restaurant was a bit overpriced, although quite good.
great for catching an early flight at Malpensa airport.... should have free internet everywhere, its a must in any hotel....
Room was spacious, and having the shuttle was nice. Staff was friendly and helpful. Seems like it could be a good place if you had an early flight, but the shuttle might be an issue, making the airport Sheraton a better option. Shuttle did not run very often, once an hour when I needed it. The driver from the hotel to the airport was a bit rude. I had been in Europe for 5 months and had extra baggage. He only let me put one bag in the luggage compartment even though we were the last stop and more could fit. That meant I had to struggle getting my second checked bag, carry on, and personal item on to the bus and past other people sitting along the narrow aisle until I found a place to sit. Getting dinner was also inconvenient since it was not available at the hotel itself and meant walking to a small selection of local restaurants.
Nice clean rooms, great breakfast! Airport shuttle bus stop w2as hard to find and not very well labled at the airport so we wandered around and could not find it. The reception desk staff at the adjacent Sheraton were very helpful and gave us directions to the shuttle stop all this taking about an extra hour at the airport.
location to the airport. Also the availability (though limited) of getting some food when arrived late. the strange, runny eggs with chunks of hard boiled egg whites mixed in. Never seen anything like it in all my travels and years in the restaurant business. They were terrible. Otherwise the breakfast was fine.
Excellent service, clean and modern. Good breakfast. Shuttle service to Airport is not where others are. It is 4€ and leaves from door 4 bus stop 4. No restaurant on site.
Great location. Parking while you are travelling. No connection between frontdesk and airport information. Lack of help in finding out information about flights and delays.
the staff was very helpful and understanding. beakfast was excellent. the location was hard to find
Room was spacious, room wifi was good too -They charge RIDICULOUS 8 Euro from the hotel to the airport, a 900 meters drive !!! (just for comparison, the bus from the aiport to Milan city center is 12 Euros, a 60 KM route) - Only one option of restaurant near by (no restaurant at the hotel)... and guess what? All guests go there at dinner time, it get crowded, very, very slow service
Clean and easy to get to from the airport. Limited food and no where to sit and eat it.
We wanted to be near the airport for an early flight. We were so pleased with Holiday Inn Express. The shuttle was very convenient, the room was super clean and comfortable.
The hotel was nice and clean. However, the rooms are very small.It is not family oriented and no restaurant available. Their shuttle service starts at 5:45 AM, We had to take a taxy to the Malpensa airport or else we would have missed our flight.Also, we had issues with their shuttle service from the airport to the hotel. The van was too small and we could not fit. We had to wait another 35 minutes for the next one.
Friendliness of staff Too noisy room, especially regarding air conditioner
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
All what I can say about this hotel is that is just fantastic. I was treated like a King. I was given a suite with living room and bathroom with wirpool. Large TV screen and free packing space in the garage. Breackfast was awesome with a cook who prepared for me a fresh omelette. If we would like to find small downsizes is that the toilet was a bit noise during the night and there was some small traffic on the main road.
The food is excellent, the rooms are very comfortable and spacious, Very friendly staff, I would definitely recommend this hotel only if you have a car. The location: far from Center of Milan
Room was very big and clean, with modern decor. Good breakfast Staff not very helpful, was told the Kitchen was closed at 21:30, where as the room menu said room service was open until 23:00. Ended up snacking from the mini bar, which cost 5Eur for 25ml juice! Most people would use this hotel as a short stay over to/from Milan so I don't know why they seem not ready for people who arrive late in the evening.
rooms and personal were great, we were satisfied
the staff was excellent and very helpful ,they did everything they could to make our stay comfortable,to lending us a converter,giving us a new blow dryer when ours didn't work,printing out directions for us for traveling to the center of milan,making us an early breakfast the day we were leaving before breakfast was even being served...they were just incredible and i was very impressed. i didn't like that the american breakfast was the same thing everyday,could have changed it up a bit...10 days straight of hard boiled eggs ,bacon and lil hot dogs was just too much..would have liked to see scrambled eggs,pancakes or french toast..something different
Staff very helpful, food excellent.
Garage to park the car included in the room fee as well as internet connection. Bathtuub available in the bathroom. Large room. In general I really enjoyed the hotel. Internet although free of charge worked quite slowly. Small and "old" (first generation flat screen) TV set in the room
Very good the Bar Service ... It's free!!!
.Dinner - food exellent, service, atmosphere at the restaurant, candles.. instead of double room (matrimoniale) I ve got twin room and kindly asked to change for what I ve asked for. It was changed immeadiatelly with apolog
Easy to find. Lovely breakfast. Big tv. Nice staff. Bit far from the city.
Great facilities and surprising value for money. Other than a few annoying details, this could easily be a 5-star hotel. Very good location if you travel by car, close to all main roads and the Fieramilano. Good internet connection (wired). Brilliant sound proofing. Strange that in a luxurious place like that there is no kettle or ironing kit. Also, not a single cup in the room that's not made of plastic. Not the best place to walk around in the evening, due to heavy traffic around. Otherwise, a great hotel.
can't fault it.......reception staff particularly good.
Clean hotel with excellent leisure facilities. There was a double booking and I found little help from the hotel in resolving it.
Comfortable room and bathroom. Availability of a swimmingpool which however I wasn't able to use due to lack of time.
The Aircon wasn't working
All Staff were most helpful (Reception, bar restaurant). Food was excellent also Took some time for taxi to arrive
the room was great the food was good. No wireless internet. no airport shuttle that is free cost 55.00 euro.
A modern, charming hotel with an exciting design. Very kind reception by all staff. The restaurant is the best one during our one-week stay in Italy (and we haven´t been eating on Autogrill and McDonalds...) - very good kitchen and perfect staff. We haven´t been so full for ages... ;-)
location was pretty good for the show - a little remote but this helped to avoid heavy traffic in Milan kitchen closed too early, bar food was limited
Breakfast was excellent Location was fine for Malpensa airport but nothing else. Area had nothing nice about it, strip malls and highways
The room is clean and big. The site is too isolated and too far from Fiera Milano and Milano town. Hotel transportion too expensive and inconvenience. I have to wait for nearly 30 minutes to get the hotel arranged taxi.
The hotel was quiet. Carpet in room was not clean...Internet connection and to use was complicated, need to go to reception to get passworr etc. In advance information in web-site was advertised of good facilities.
Confortable and ideal for the Legnano area. Staff was efficient and helpful.
The room was clean and comfortable. The staff was kind and helpful. The TV is a bit old fashion and there is not Pay TV.
The room was clean and comfortable, the staff corteous and efficient.
Clean and efficient.
connenction to the fair and to the city of Milan
Complimentary room upgrade. Dressing gowns, slippers etc., available. Excellent breakfast. None
friendly staff, comfortable rooms, good parking no chance to have dinner after 10pm
It is a new hotel, looks clean, food is good (not great but good), staff is friendly. I liked the fitness center, it's in good condition and has the basic equipment. Overall good experience but I think that price of 125 € was probably a bit higher than I pay at other similar or slightly better hotels.
close to airport
The hotel was much further away from the fairground as stated on the website
Excellent Restaurant Beautiful pool It Rained!
The pool The breakfast
Excellent swimming pool, garden and park, old fashioned renovated building No route description and direction How to get to the hotel.