Paradiso Hotels

yes we were very comfortable and enjoyed clean good staff very helpful and worth the money

In general the hotel is fantastic: very friendly staff, room really big and comfortable, breakfast good, both restaurants really good but a expensive. The spa facilities very nice (a bit small). From 0-10, definitely 9

Very good, 4 star hotel. Great spa facilities. Very clean, modern and quiet. 5 minutes drive from centre of Lugano. Fantastic breakfast. Will definitely book again for my next trip to Lugano.

services and comfort just check the temperature in the room...

Very helpful, nothing was too much trouble, good breakfast and the hotel is well located .

When we arrived Susie at the reception make us confortable, wonderfull staff in particular gentlemen that helped at breakfast: good and rich breakfast, spectacular view up to the mountain, clearness....and nice reproduction of Van Gogh blue Iris field !!!!!!!!!!!!!!!!!!!!!!!

nice location and nice view, spacious breakfast place with good buffet, big shower, good beds

Location, friendly and helpful receptionist, nice daily suggestion for local activities We booked a double room but the bed was 2 single mattresses pushed together that slid apart during the night creating an uncomfortable hole in the middle of the bed. If you must have these 2 single mattresses then provide some way to keep them together so they do actaully represent one double bed.

Charming hotel with very friendly staff and nicely renovated rooms. Good location with walking distance (3 minutes) to the train station.

The location of hotel was excellent! We intended to travel everywhere by train and the hotel served that prupose so well Nothing we disliked, but just wished the breakfast to be a little richer than it was....

during our stay for 4 nights, we felt home and every one is being very friendly and helpfull.Rooms are very confortable and clean.The breakfast was amazing:) all was great(except the noise of the train) but was not a big problem

Nice staff and clean and have a/c

Comfortable. Charming views of the nature, hills, lake and town. Near the city center. Has all comfortable SPA and swiming pool. Sauna and relax rooms. Parking charges. The breakfast no variate.

It is a beautiful, relaxing place. The view is spectacular!

Superb view, good breakfast, we received an upgrade for free, staff very friendly Very long walk inside the hotel to reach our room, the hotel is a 15 minutes walk from the center

Staff were fantastic and very welcoming of my two children aged 2 and 11 months. The pool area was great and we had a fantastic relaxing time. The hotel is well positioned on the hill with good views but is close enough to walk to Lugano.

all of these nothing

Meals served for dinners at the restaurant were really superb by all means. Advanced charging of the room bill immediately upon our arrival although my credit cards were available to the hotel staff since I'd made the booking via website and this was our second stay at the hotel. That gesture of mistrust made us feel we were not welcome to the hotel.

Beautiful establishment, beautiful view, very helpful and polite staff. The kitchen closes too early, there is neither restaurant open nor room service after 11pm, so if you come back from a concert or other event after 10:30 there is no way to eat enything, even if you beg the staff for a plate of cheese or a simple snack, there is nothing available. For a hotel of such high category (and price) it is absolutely unacceptable.

The service was beyond reproach. Everyone was friendly and ready to help. I thought it a bit outdated. Although it has added wonderful, modern amenities (spa, pool, fitness room etc.) the hotel itself could use some refurbishing. The rooms are fine, but the lobby and all common areas do not reflect a top-level hotel.

The spacious room & toilet. Honestly , all was Ok.

Goog situated hotel 20 minutes walk along the lake to reach the centre of Lugano. Breakfast with lakeview.

Quite hotel and quite city as well for relaxtion. Car parking should be free of charge as there is no public parking near the hotel.