Paradiso Hotels

There is no line socket at the writing table. I can't connect my notebook to internet because the battery was weak. I put the notebook to bathroom table, and charge the battery for working! There are no 220V sockets in the room! I didn't can charge mobile phone and notebook, only in the bathroom. There is a big problem. The breakfast buffet was very poor. This hotel is didn't like me.

good breakfast location ans very expensive

the rooms are large and had two balconies, they were clean and comfortable, a very nice hotel, there was a shuttle to the railway station on request there should be a suttle to downtown Lugano, it is a long walk

The kids liked their bunk bed. Unforgivably thin walls.

The breakfast The elevator was not working always!!!

The room temprature was not comfortable, very hot.

Breakfast buffet.

Nice quite area, a few minutes from the lake

Clean and comfortable, very friendly with attentive staff

I have to agree with other comments this hotel is not up to standard. 2 star rating only – how is it ever 4 stars? The whole hotel is tried, old fashioned and worn out and really needs a total refit. It is really a Holiday Inn? At the front and rear of hotel there is new building construction just started, very noisy during the day, I would say for 1 year. Hotel staff not interested in the problem.

i dont like the hotel. i don't stay again there.

location, room, pool, gym, food, terrace for breakfast They gave us a room without a view although "panoramic views" were promised when we booked and confirmed in writing. Upon us complaining, the receptionist said the view was from the balcony. We had to argue and then got reassigned a new new room which was indeed very nices and spacious. However, given a price of CHF 400 per night, you do not expect to this type of attitude. The rating of poor in category (2) above reflects this experience. Note that staff in the gym and restaurant were "good" to "excellent".

relaxing bed pillow

Room’s view The location

Staff service level, location Some noise from ongoing construction work; rooms were cold despite central heating

The nice garden, it was very quiet in the night. I don't know more because we stay only for 1 night

Overall the Hotel is a wonderful and very nice relaxing place. The garden, pools and space makes it an ideal destinatiuon for the weekend. Restaurant and cafe - good combination value for money. Gorgeous views arond the site. Close to Mendrisio shopping - 15 min by car. Rooms in Residence may need some renovation, or cosmetics at least.

Grounds were very nice. Rooms were very clean. Restaurant staff were very friendly and provided very good service. It's well maintained but a bit outdated.

service was good the hotel is situated at the top of a mountain. unfortunately most of the rooms are situated in an otherpart, down the backside of the mountain with no view at all. premises are very old.

Nice hotel, large Room, there is tow part of the hotel one is Luxury anther one in deferent location so. Clean, relax, But need new furniture Bathroom very old, old Ceramic Not clean (black between ceramic) they have to change it, You need car to transfer