Holiday Inn Express & Suites Pasadena - Los Angeles

The hotel offers a complimentary breakfast at the Express Start Breakfast Bar, featuring hot and cold options. Guests have mentioned that the breakfast includes more than just juice, coffee, and rolls, with options like biscuits and gravy, scrambled eggs, omelets, cereal, pancakes, bagels, toast, muffins, bacon, and sausage.

All guest rooms include 42-inch flat-screen TVs with premium channels, blackout shades, individual climate control, premium beds and bedding, a microwave, coffee maker, and a private bathroom with amenities included. Select rooms offer whirlpool tubs and separate walk-in showers, and complimentary bottled water is provided for all guests.

The hotel provides practical facilities such as a modern business center, two meeting rooms, complimentary high-speed wired Internet in all guest rooms, and onsite guest laundry facilities. Additionally, the hotel has a fitness center that is open 24 hours and features modern equipment and free weights.

Guests have mentioned that the hotel is very clean and that the rooms are spotless and comfortable. However, some guests have noted maintenance issues with slow drains in the basin and tub.

While some guests have mentioned extremely poor customer service, others have praised the staff for being amazing, friendly, and professional. Additionally, guests have highlighted the helpfulness and professionalism of the front desk staff.

Some guests reported noise disturbances from the nearby freeway, so consider requesting a room away from this area for a quieter stay.

Guests recommended opting for a room with a view, particularly those with a balcony facing the fountain, for a more enjoyable experience.

If you're interested in a more luxurious experience, consider selecting a room that offers whirlpool tubs for added relaxation.

Take advantage of the hotel's 24-hour fitness center, which features modern equipment and free weights, for a convenient workout during your stay.

Some guests experienced noise disturbances from nearby construction, so it may be beneficial to inquire about any ongoing construction activities during your stay.

If you require an invoice in your company's name, it's advisable to request this in advance to ensure a smooth and efficient process during check-out.

Be aware that some guests found the parking spaces to be too small, and there were reports of car break-ins, so take necessary precautions when parking your vehicle.

Some guests mentioned that the rooms could use updating, so it may be helpful to inquire about the most recently renovated rooms for a more modern accommodation.

Guests appreciated the variety and quality of the complimentary breakfast, making it a convenient and satisfying start to the day.

The hotel offers onsite guest laundry facilities, which can be convenient for longer stays or for those in need of laundry services.