Generally good, but very pricy for what it is. Restaurant was very good, but only open on weekends and still extremely expensive. 24 hour shop is just a room with a self-checkout, which makes it feel like a walk in vending machine.
4 stars
Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Photos of Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Overview
Sheraton Pasadena Hotel offers a comfortable, quality experience in Pasadena, California. It is ideal for business and leisure travelers and offers a 15% discount on bookings for senior citizens. The hotel is near to many popular attractions, including the Rose Bowl Stadium, Norton Simon Museum, Old Town Pasadena, and Pasadena Conference Center.
The hotel offers a wide range of newly renovated accommodations, including deluxe, club level, king, queen, loft, studio, penthouse, and suite rooms. The spacious rooms are comfortably designed with stylish, contemporary decor. Room amenities include mini-fridges, complimentary high-speed WiFi, coffee and tea making facilities, signature mattresses, flat-screen television, plush bedding, spacious bathrooms, custom bath products, workspace, sitting areas, and air-conditioning. Upgraded suites offer sofa-beds, living rooms, and private balconies or patios. Club rooms offer access to a lounge and include a hot continental breakfast buffet and evening appetizers. All rooms are pet-friendly and kid-friendly.
Free, high-speed WiFi is available throughout the hotel. Business travelers can utilize the business center which boasts over 12,000 square feet of meeting space, ideal for hosting corporate functions, conferences, and social events. The 24/7 fitness center is fully equipped with cardio machines, free weights, and other exercise equipment. Guests can relax in the spacious outdoor pool which is complete with a sundeck and lounging chairs, as well as a hot tub.
Onsite dining options include an upscale Mediterranean restaurant and a casual American restaurant. Both restaurants feature a lengthy menu of varying cuisine. A bar/lounge offers gourmet cocktails, fine wines, and craft beers.
Latest deals for Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
General
- Interconnected room(s) available
- Telephone
- Storage available
Outdoor
- Balcony
- Garden
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Parking
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
8.0
Very good
768 verified ratings
Wonderful
299
Very good
134
Good
134
Okay
54
Fair
75
Mediocre
30
Poor
42
Summary of reviews
Guests say
Guests generally appreciate the hotel's location and cleanliness, noting that the rooms are comfortable and well-equipped. However, there are significant concerns regarding the service, with multiple reviews mentioning unpleasant experiences during check-in and interactions with staff. Additionally, some guests faced issues with unexpected fees and noise disturbances during their stay.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
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Pros (+) Beds are comfortable and clean.
Cons (-) Front view
Pros (+) The staff will n the restaurant was pretty rude
Pros (+) Great location next to civic center and Paseo de Colorado. Walking distance to popular areas of Pasadena. Bed was very comfortable, and I loved that it had a refrigerator and an iron in room so I didn't have to wait for someone to bring one. Room had been updated nicely. Staff was helpful and friendly.
Cons (-) Staid, corporate looking hotel, not a charming boutique hotel. Pool area and fitness area were small - felt a bit cramped. There was a huge area next to hotel that was just a vacant plaza. Not sure if it was on hotel property, but if so, should make use of this for nice patio or larger pool area. Exterior and hallways could use a refresh like the room had - that looked worn or dated. Good hotel, b...
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Pros (+) The fruit infused water in the lobby!
Pros (+) The location is good.
Cons (-) We come to LA for a wedding and stayed in Sheraton Pasadena. We had stairs in our room (between the bathroom and the main room). The bathroom did not have enough counter area for my makups (mine are very basic makeups, minimals for one to use). I had to put the makeups in the room. The trips between room and bathroom had to go the stairs, up and down. This was a terrible experience.
Cons (-) Upon arrival had to wait about 30 minutes to check in due to reception staff running the nigh audit. Not a nice experience to wait for half an hour to check in at a hotel at 1:00 am. For some reason, they had us checking out a day earlier than set reservation. This led to our room being re-keyed and not made for when we returned at 10 pm after a day of being out and about. Not a good experience to...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room amenities at Hotel Dena?
The hotel offers a wide range of newly renovated accommodations, including deluxe, club level, king, queen, loft, studio, penthouse, and suite rooms. Room amenities include mini-fridges, complimentary high-speed WiFi, coffee and tea making facilities, signature mattresses, flat-screen television, plush bedding, spacious bathrooms, custom bath products, workspace, sitting areas, and air-conditioning.
What dining options are available at Hotel Dena?
Onsite dining options include an upscale Mediterranean restaurant and a casual American restaurant. Both restaurants feature a lengthy menu of varying cuisine. A bar/lounge offers gourmet cocktails, fine wines, and craft beers.
What are the nearby attractions to Hotel Dena?
Hotel Dena is near many popular attractions, including the Rose Bowl Stadium, Norton Simon Museum, Old Town Pasadena, and Pasadena Conference Center.
What are the common concerns about Hotel Dena?
Common concerns mentioned in reviews include slow elevator service, construction noise, non-functioning amenities, and issues with cleanliness. Some guests also mentioned challenges with parking and room readiness.
When is the best time to visit Hotel Dena?
The high season for Hotel Dena is in November, while the low season is in January. It's advisable to consider the potential for construction or renovation activities when planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Several guests reported that the hotel was undergoing renovations, leading to noise and inconvenience. Requesting a room away from the construction area may ensure a quieter and more pleasant stay.
Consider Bringing Earplugs
Some guests mentioned that the hotel's location near the convention center led to occasional noise disturbances. Packing earplugs could help ensure a good night's sleep.
Check Room Amenities
While the hotel offers a variety of room types, some guests found that certain amenities, such as the coffee maker only having decaf coffee, were not up to their expectations. It may be helpful to confirm the availability of specific amenities before arrival.
Explore Nearby Dining Options
With the hotel's onsite dining options receiving mixed reviews, consider exploring the nearby Old Town Pasadena for a variety of dining choices.
Verify Renovation Status
As the hotel was undergoing renovations during some guests' stays, it may be beneficial to check the current status of the renovations before booking to avoid any unexpected inconveniences.
Utilize the 24/7 Convenience Store
Although some guests found the prices at the hotel's convenience store to be high, having access to a 24/7 store on-site can be convenient for late-night snacks or essentials.
Inquire About Parking Rates
Several guests were surprised by the parking fees, so it's advisable to inquire about parking rates in advance to factor this into the overall cost of the stay.
Consider Room Selection for Views
Guests appreciated the views from certain rooms, particularly those with balconies. Considering a room with a view may enhance the overall experience.
Plan for Construction Noise
As the hotel was undergoing significant remodeling, guests encountered construction noise and disruptions. Being mentally prepared for potential noise disturbances could help manage expectations during the stay.
Confirm Restaurant Hours
Due to the hotel's renovation, the restaurant's operating hours were affected. It's recommended to confirm the current operating hours to avoid any inconvenience.
Location
303 Cordova Street, Pasadena, CA 91101
What's nearby
- Pasadena Visitors Center151 yd
- Paseo Colorado314 yd
- Hilton Pasadena325 yd
- USC Pacific Asia Museum0.3 mi
- Pasadena City Hall0.4 mi
- Pasadena Museum of California Art0.4 mi
- Pasadena Playhouse0.4 mi
- Old Pasadena0.4 mi
- Fuller Theological Seminary0.4 mi
- Scottish Rite Cathedral0.5 mi
- Norton Simon Museum0.9 mi
- Pasadena Museum of History1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $231 |
Average price (weekend night) | $651 |
When to book a room at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
FAQs when booking at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Nearby hotels and places to stay
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See most recommended stays in PasadenaGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 12.9 mi |
Everything you need to know for your stay in Pasadena
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