Staff could have been more helpful.
4 stars
Hilton Pasadena
168 South Los Robles Avenue, Pasadena, CA 91101, United States
Pasadena, CA
See location+1 626 577 1000Photos of Hilton Pasadena
Overview
The Hilton Pasadena hotel is located just minutes from Old Pasadena at the corner of Cordova Boulevard and Los Robles Avenue. The central location puts guests close to popular attractions like the Pasadena Convention Center and the Rose Bowl, with free shuttle service available within a two-mile radius of the hotel. Guests are also within walking distance of plenty of sightseeing, dining, and shopping. This hotel offers a heated outdoor pool and lounge area and LAX is just 45 minutes away.
The Hilton Pasadena hotel offers self-parking in the on-site lot for a daily fee. Valet service is also available for a fee. Pet-friendly accommodations are available at this non-smoking hotel, which offers a fully-equipped fitness center and gym for guest use and a restaurant and bar. Guests can enjoy dining on the open-air patio, at private tables in the dining room, or in the living room area. There is over 30,000 square feet of meeting and event space at this hotel, complete with a Hilton events staff.
There are 296 guests and suites at this hotel, which also has a business center and complimentary WiFi in all areas of the building. The front desk is available 24 hours a day and there is a 24-hour pantry market. Baggage storage is provided by the hotel, which also provides luggage hold services. Room service is available for guests and sightseeing tours can be arranged. All of the guest rooms include flat-screen TVs with cable, a smart desk with an ergonomic chair, coffee and tea facilities, and an mp3 clock radio.
Latest deals for Hilton Pasadena
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Pasadena
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Bathroom
- Shower
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Spa
- Outdoor pool
Bedroom
- Feather pillow
- Alarm clock
Outdoor
- Balcony
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Pasadena
8.3
Very good
1109 verified ratings
Wonderful
576
Very good
179
Good
127
Okay
76
Fair
64
Mediocre
28
Poor
60
Summary of reviews
Guests say
Guests appreciated the great location, cleanliness, and friendly staff of the hotel. However, many expressed dissatisfaction with the high parking fees, small room sizes, and lack of complimentary amenities like WiFi. Some also mentioned issues with service in the restaurant and the overall value for the price paid.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
24 reviews
7.6 out of 10
11 reviews
All reviews
Great Hotel , Great service
Cons (-) Basic and parking expensive. Lobby renovated as well as rooms but lacks any character and not consistent with charm of Pasadena. A walk to most areas with not much around the hotel itself to do.
Pros (+) Very clean. Very spacious rooms. I love the comforters and the pillows and all the blankets and sheets. Good size of a mini fridge. I like the coffee provided in the rooms, Coffee Bean! The TVs are clean crisp and powerful in sound and graphics. The water pressure is awesome. The rooms and hallways are pretty quiet and great for relaxing. I also really like the alarm clock/radio/music setup on the...
Cons (-) The valet is $23 per night, but every encounter with them was somewhat of a hassle... for them? The first encounter the employee pretended like he did not hear my husband speaking clearly to him. I do not understand the point of having a service job if you do not want to serve customers or at least acknowledge their presence... the second counter, a different employee of the valet saw us standing ...
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Pros (+) The beds are clean and comfy The staff was great The bell hopes did everything for you with a smile The bar staff understand your drink needs The front desk staff is quick and good
Cons (-) The shower had a clogged drain It was fixed but it was the down side of the trip
Pros (+) Near old town Pasadena and good restaurants
Cons (-) The price was a smudge too much
Cons (-) Needs massive refurbishment. Everything old and tired... Furniture, bed, HVAC, you name it. Parking also was $19/$21 for self/valet... too high.
Pros (+) Fast check in, easy parking, courteous and efficient staff. We arrived, had valet parking ($2 difference between valet and self-serve overnight parking cost). Walked right up to desk with no wait. 3 minutes later I had keys in my hand. Room was clean and adequately appointed. In the morning my receipt was waiting for me and a call just before I left my room had my car waiting by the time I was in ...
Cons (-) Complete lack of jet packs and flying cars but I've yet to find a hotel with an adequate supply of them.
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Pros (+) Location was decent. Food in the bar was pretty good.
Cons (-) The rooms were super outdated and old. Paid for an upgraded room and the bathroom was the size of a very small cabinet. No outlet covers in our room just exposed plugs.
Pros (+) Room was clean and bed was super comfortable
Cons (-) Tub was leaking and it didn't drain well so there was always a collection of water
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options at the hotel?
The hotel offers self-parking in the on-site lot for a daily fee, and valet service is also available for a fee.
What can I expect from the hotel's restaurant and bar?
Guests can enjoy dining on the open-air patio, at private tables in the dining room, or in the living room area. The hotel's restaurant and bar offer a variety of dining options and a pleasant atmosphere.
Are there any nearby attractions worth visiting?
The hotel is within walking distance of popular attractions like the Pasadena Convention Center, Paseo Colorado, and the Pasadena Playhouse, offering plenty of sightseeing, dining, and shopping opportunities.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the parking fee being expensive and the limited breakfast options. Additionally, there have been comments about the need for room amenities like toothbrushes and bottled water.
When is the best time to visit the hotel?
The high season is in June, and the low season is in August. Visitors can plan their stay accordingly to enjoy the hotel and its surroundings during the ideal times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Self-Parking
While the hotel offers valet parking, some guests found the self-parking in the on-site lot to be a more cost-effective option.
Pet-Friendly Accommodations
If traveling with pets, it's worth noting that the hotel offers pet-friendly accommodations, providing added convenience for pet owners.
Explore Nearby Attractions
Take advantage of the hotel's central location, which puts guests within walking distance of popular attractions like the Pasadena Convention Center, Paseo Colorado, and Old Pasadena.
Be Mindful of Noise Levels
A few guests reported noise disturbances, such as striking employees and loud external noise. Consider requesting a quiet room if noise sensitivity is a concern.
Check for Special Offers
Some guests mentioned that the hotel occasionally offers special deals that include breakfast. It may be worth inquiring about such offers when making a reservation.
Utilize the Fitness Center
The hotel offers a fully-equipped fitness center and gym for guest use, providing a convenient option for those looking to maintain their fitness routines during their stay.
Consider Alternative Parking Options
If the valet parking fee seems expensive, consider exploring nearby parking alternatives, as some guests found the valet service to be the only available option.
Take Advantage of the Open-Air Patio
Guests enjoyed dining on the open-air patio, which provides a pleasant atmosphere for enjoying meals or drinks.
Inquire About Shuttle Service
The hotel offers free shuttle service within a two-mile radius, providing a convenient transportation option for exploring the surrounding area.
Location
168 South Los Robles Avenue, Pasadena, CA 91101
What's nearby
- Hilton Pasadena52 yd
- Pasadena Visitors Center314 yd
- Paseo Colorado0.3 mi
- Pasadena Playhouse0.3 mi
- USC Pacific Asia Museum0.3 mi
- Pasadena Museum of California Art0.3 mi
- Pasadena City Hall0.4 mi
- Fuller Theological Seminary0.4 mi
- Scottish Rite Cathedral0.5 mi
- Old Pasadena0.6 mi
- California Institute of Technology1 mi
- Norton Simon Museum1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Pasadena
Low season | April |
|---|---|
High season | December |
Average price (weeknight) | $309 |
Average price (weekend night) | $299 |
When to book a room at Hilton Pasadena
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 13.1 mi |
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