Holiday Inn Express & Suites Jackson/Pearl Intl Airport

Guests have praised the hotel for its comfortable beds, with one guest describing them as 'the best.' However, a few guests mentioned that the sofa bed was uncomfortable and one guest reported that they were shorted a bed.

The hotel offers parking, including free airport shuttle service. However, one guest mentioned that the hotel no longer allows guests to leave their car while flying on a trip.

Guests have enjoyed the complimentary breakfast, with one guest specifically mentioning that the coffee was great. However, a few guests have mentioned issues with the breakfast service, such as not being able to access certain items and the quality of some food items.

While many guests have praised the hotel's cleanliness, a few guests reported issues such as not clean rooms, old furniture, and cleanliness standards not meeting expectations. Some guests also mentioned specific cleanliness concerns in the rooms, including a slippery tub and a construction mess on the property.

Guests have generally found the staff to be friendly and helpful, with specific mentions of outstanding staff members. However, a few guests have mentioned issues with certain staff members and check-in/check-out experiences.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in November, which is considered the low season.

The hotel is conveniently located near Trustmark Park, Old Capitol Museum, and the Mississippi Governor's Mansion, making it easy to explore these attractions during your stay.

Some guests reported issues with room amenities such as non-functional TVs and broken shower curtains. It's advisable to check the functionality of these amenities upon check-in.

If you plan to use the airport shuttle, it's recommended to confirm the availability and any associated parking arrangements, as some guests reported limitations in this service.

While many guests praised the cleanliness of the hotel, some reported issues with room cleanliness, so it's advisable to inspect the room upon arrival and report any concerns to the staff.

Guests mentioned that certain rooms had maintenance issues such as slippery tubs and uncomfortable sofa beds. It's advisable to inquire about room conditions and select accordingly.

Many guests appreciated the friendly and helpful staff, particularly mentioning Latoya Williams. Engaging with the staff for recommendations and assistance is recommended for a pleasant stay.

Guests enjoyed the complimentary breakfast, but some reported issues with the breakfast service ending early and not being replenished. It's advisable to plan accordingly for breakfast timing.

As cancellation policies vary by room type and provider, it's recommended to confirm the specific policy for your reservation to avoid any inconvenience.