Everything was great but the difference in paying for comfort + did not seem worth it.
Pros: "Quick boarding"
Cons: "With flying there is nothing perfect all the time. I was able to sleep on the flight and had a place for my carry-on luggage. I wish unboarding was mad less complicated."
Pros: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Cons: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."
Cons: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"
Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."
Pros: "Competent crew"
Cons: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"
Pros: "Hospitality"
Cons: "Nos trataron con mucha seguridad de higiene y nos sentimos muy seguras de viajar con ustedes muchas gracias"
Pros: "Crew was polite and very helpful."
Cons: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Left 40 mins late; we were fine on our connection but many on our flight were not.
Pros: "The crew member who is close to my seat did not even offer to help with my luggage which was very unprofessional."
Cons: "The crew members needs to be helpful, and customer service to their passengers!"
Pros: "Fast, easy, got decent seats and didn’t have to sit next to anyone"
Cons: "Super cramped rows. No leg room at all. Delayed awaiting takeoff."
Cons: "The AC was off while we were waiting to takeoff so it never felt cool in the cabin for the hour(ish) long flight we had. I don’t know if it was the size of plane that made it so we couldn’t have that on while taxiing/waiting our turn to take off or what, but it was too hot and stuffy onboard in Texas on the tarmac. Our next flight from Dallas to Huntsville, AL had the AC on the entire time we were waiting our turn/taking off- the plane was newer and slightly bigger. Not sure what the deal was but it made the flight pretty miserable."
Cons: "Check in was terrible. Took an hour waiting in line"
Pros: "the crew was amazing. Seats needs to be more comfortable."
Cons: "seat needs to be more comfortable."
Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."
Pros: "Crew was amazing"
Cons: "The WiFi would not connect for two of my flights. I wanted to watch movies"
Pros: "I was very appreciative that the cabin crew went through the cabin prior to take off to check that everyone was wearing a mask properly (covering mouth AND nose). I flew United a few weeks ago and had to politely ask the person next to me both on return and departing flight to make sure the mask covered thier nose. A lot of people in the cabin weren't wearing masks properly and the crew didn't seem to care."
Pros: "On first and off first"
Cons: "For paying for a business ticket and to be offered a bag of potato chips is unacceptable though I did have a few alcohol drinks. Seats were also well worn."
Cons: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Cons: "I missed my flight from Dallas to Houston because the flight from Frankfurt was late. However I appreciate the promptness with which Lufthansa customer rep attended to me and put me on another flight. Excellent."
Cons: "The Boeing 737-800 did NOT have enough leg room for me. My first flight to Houston was very uncomfortable, even with an aisle seat. If I can, I will avoid this plane when booking future flights."
Cons: "I wish the WiFi worked better and did not break down."
Pros: "I was able to change my seat."
Cons: "Five hour delay, no entertainment, no food... A really poor experience."
Pros: "Staff found us two seats together. Food was good."
Cons: "Email telling us about pre airport arrival check in and seat selection."
Pros: "The crew was magnificent"
Cons: "Be nice to offer a glass of water to your clients!!"
Cons: "Flight was delayed by almost two hours so I missed the flight from Denver to Charlotte. Because of the way this flight was sold to us and booked through Kiwi.com, there was nothing that could be done to get me on another flight. The only option was to wait for a Frontier flight which wasn't available until Monday morning. I had to book another flight on a different airline at a cost of $600."
Cons: "Negative leg room, Hugh bag fees that were not stated in the original purchase"
Pros: "the price"
Cons: "the stressful environment with screaming babies/toddlers (six of them) the whole way non-stop"
Cons: "My flight from SFO to Denver was canceled and I missed this flight. Had to pay more money for a mnother flight."
Cons: "Flight was delayed 6 hrs while other flights to Denver kept taking off"
Pros: "Low fare! I pack light, so I could fit everything I need into a "personal item" and saved on bags. Boarding went pretty smoothly."
Cons: "Seats do not recline! Bad news on my redeye flight. There were 4 dogs on this plane that I saw. Possibly more. Is there a limit to allergen producing animals on one plane?"
Cons: "The flight was delayed and we got a notification from google, but when we called Frontier, they said it was on time. And when we reached the airport they said, its been delayed. It caused a lot of inconvenience. Very unprofessional."
Pros: "They oversold the flight and bumped us from it. We didn't make it home for the holidays."
Pros: "Clean, friendly staff."
Cons: "Seats did not recline, so it was impossible to rest during this long, middle of the night flight. Misled about cost of carry-on."
Pros: "Flight was good and landing smooth."
Cons: "No beverages or snacks were offered. The flight was a late night flight and there was no where refreshments or beverages could be purchased, hence I was forced to fast for 6 hours."