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This was my second stay at this hotel. I intentionally booked here again because my first experience was a good one. The staff is pleasant and helpful. The hotel is older but well kept. It's close enough to get to Cleveland in a short amount of time and far enough away from the big city hustle and bustle. I liked it all. Good value for the price.
I liked the fact that it was only $35 to stay a night. we booked through expedia/kayak and booked a smoking room and got a nom smoking. The pictures said there was a jacuzzi tub in the room and there wasn't. They definitely stole the pictures from another hotel. We asked to be moved into a smoking room and they had no rooms available. We didnt want to stay and by then we had already checked in so i knew we were going to have to pay for one night but they didnt want to refund us at all! they wanted us to still pay for the whole visit which was 3 days 3 nights. We spent 3 hours on the phone with expedia/kayak customer service and the first representative didn't want to refund us anything and we had to speak to a supervisor. The supervisor was able to refund us about $180 and give us a discount off the night we stay but we had to check out the next morning. there were no other smoking rooms available at any other hotel around super 8. We had to cut out vacation short. WOULD NOT RECOMMEND.
The room was nice and clean They charge me three times for my room and i travel to ohio for a funeral and the day of the funeral i came out to the guys cutting the grass and there was grass all over my car i had to go to the car wash before the funeral
Very clean, comfy, and remodeled. Excellent value for the price, I would stay here again.
The room was clean. The wifi was fast. The owners were cooperative. Lacking privacy. No food except a marginal breakfast called continental. No iron in the room. Sofa was small and uncomfortable. No locker to keep your valuables in. 90$ was a very high price for this room. I stayed in Hilton Garden Downtown Cleveland at the same price for a month before shifting here.
Location was nice. Visit was for a family wedding at 1 PM on 6-11 and since check-in time is listed as 2PM I called when I made reservations and spoke with Paula and asked her since we were driving from NY could we check-in early ? Didn't want to drive in my tuxedo. Paula told me room would be ready anytime after 11AM. My wife and I arrived about 11:15 and after we drove around the building, office entrance is not clearly marked. I went to register and was told no rooms were ready, they were full-up last night, I informed the desk clerk of my prior arrangements and suddenly our room was ready, second floor and no ramp or elevator. I had read reviews of cleanliness problems so while I brought our luggage my wife sprayed the room with Lysol. No obvious spiders but thick layer of dust on the telephone in plain view. Lack of power outlets at desk for computer and cellphone also saw a multi-plug adaptor behind refrigerator, microwave, with multiple lights plugged into one outlet. Looked like an electrical overload from a former fire investigators opinion. Bathroom was clean. Didn't get to the breakfast. Sunday AM started loading the car but when we were ready to check-out we waited at the desk and no clerk so we went out to our car only to find the clerk outside smoking. No luggage stand in room so you must either use the bed or floor to access your luggage. I did try to make a local call from my room but call would not go through ? if problem with motel or local telephone system. Nice non-smoking room but smokers outside lobby entrance forcing you to walk through smoke cloud, employees & guests. Motel was quiet, bed comfortable, and tv worked but channel guide would have been nice in stead of needing to surf to find news and weather. I would consider staying here again.
They did as I expected. Breakfast was a waste of time.
Nothing at all first of all I ask for room on the 3rd floor and the woman said that she couldn't give me a room on the third floorthen I went out to buy a pop and the pop machine took my moneythen when I asked how about what I receive it back they told me they didn't no
Super cheap and very nice. Not like a hotel 6 at all.
Got upgraded to a suite at no additional cost. $30/night pet fee (about typical). Very close to restaurants and the Ohio Turnpike. Breakfast just average, but acceptable.
Dirty. They double charged me. I payed cash and the. I was charged again. The towels were brown although they were supposed t be white They were like dishrags.
The staff were very friendly. Heat wasn't working in our room, we had to sleep with our jackets on. I found an underware left from previous guest. Overall, it was a terrible experience I wish doesn't happen again.
NOTHING STAFF WAS RUDE AND UNPROFESSIONAL AS WELL AS THE OWNER. THE POOL WASNT OPEN MY GRANDDAUGHTER BROKE OUT WITH ALLERGIC REACTION TO THE PROVIDED SHEETS. I WONT EVER STAY AT ANOTHER MICROTEL HOTEL UNTIL THE CORPORATE HEADQUARTERS MAKES THIS RIGHT!!
Location. Front desk was very accommodating on so many levels. Great big big THANK YOU to hotel employee. Breakfast was so-so as anticipated. But there are several options nearby.
Close location to my parents. They never cleaned our room. We were there 3 nights. We called & asked about pets. We have a 5 pound teacup poodle. They take pets but nothing was said of a fee until we checked in & found the fee was 1/3 the room rate. Never will stay here again.
Location. Close to all. Beds are surprisingly very comfortable. Cou be a bit cleaner. For 1 night stay it did the job. With exception to the great, obviously newer matresses, the rooms are a bit dated. Breakfast does the job but just ok. Staff is friendly. Great nights sleep. Pool was not open :(.
Nothing Unknown brown stains on mattress extra bedding brought up stained and with burn holes refrigerator stopped working and leaked ac didn't work correctly bad smell in room internet didn't work took an hour for computer to work to check in
cost/location/ quiet and clean. great stay no
Location is convenient to Akron and lots of local shopping and restaurants. Free wifi worked Only a smoking room was available. It smelled heavily of smoke. The couch had a hole In the arm. The coat rack was installed crooked with a 10 degree slant. It would not have cost them anything more to Install it straight. The breakfast was a few dry bagels and muffins. Inedible. The front desk staff was surly. TV was terrible, like looking through a snow storm. Will never go back. Poor value for over $ 100 per night.
Great location near restaurants, shopping and a cinema Continental breakfast was very plain. Room was OK but not great.
Staff was very friendly, free wifi and breakfast. Liked that it was near shopping center and restaurants. Somewhat dated, 1st room we were assigned wasn't ready. Was a little confusing on entrance at first.
Close to alot of business. Hallways and first floor smelled like marijuana very bad. Free Breakfast was bad. They put us on the 3rd floor and my husband is handicapped had a hard time getting go room since they only had stairs and no elevator.
the WiFi worked good, the room was clean, they are trying hard to bring this motel up to better than a 1 star rating. they need a better vending machine and ice machine area and they don't have hair blowers.
Easy to find, good value, clean towels, reasonable wifi. Tub needed recoating, stairwells needed painting, floor was dirty.