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Friendly staff, clean comfortable room, free breakfast, LOCATION, LOCATION,LOCATION Congested parking, possibly due to construction. EWTN not available on TV
friendly, helpful staff; clean room parking - had to park on a slope away from my room
The rooms were basic, but clean for what they were. Thanks for the help! It was currently under renovation which made getting around a little rough. The only real complaint I have is about the breakfast. It was worth every bit of free that I paid.
We stayed here 2 years ago and they have updated since then. The rooms are a lot nicer and updated now. The pool and lounge area were nice. The free breakfast was good. The floor needed to be mopped. The floor turned the bottoms of our feet black. We also had a weird issue with the card reader on the door not recognizing the cards. It would take several attempts before it would read the card.
Location. Within easy walking distance of downtown eating, bars, and shopping.
Staff was great, very polite and helpful. The pool was great, the room was clean, overall good value for money. The bath tub wasn't very clean, the bathroom smelled and didn't have an exhaust, the room felt humid.
I loved how friendly and helpful the staff was. the rooms were great. and we were just minutes from anything we wanted to do.
Perfectly located between beaches and where I needed to work. Construction was a small inconvenience but not bad.
Staffs were very friendly and professional. Always greeted you with a smile. The king size bed was comfortable. The ice maker by our room didn't work so we had to go to the other building. And the pillows were very old and not comfy at all.
Historic site with style with efficient caring staff. Nothing not like about the treatment or amenities, everything was fine.
This is a very nice property that is clean and comfortable.
Very clean hotel with a nice view of the bay. It was within a close proximity to many nice restaurants. Only a 10 minute drive to the beach. Pool wasn't very nice. Decent.
The manager on duty my check out date was so accommodating. ( I wish I would have gotten her name.) My flight was rescheduled for a later time than expected due to a last minute delay. Instead of waiting at the airport for 4 hours, she allowed me to stay at the hotel for a few hours later than my original check out time. She did not have to do that but it was much appreciated. I WILL BE BACK!
It has a historical feel mixed with a hotel. It was very beautiful and clean in. however the room service forgot to put our breakfast in. We mainly went to this hotel for the room service and history and we did not get it. After two hours we called and they told us they forgot to put it
Room well furnished. The old train station aspect was charming. The breakfast room was nice and the food was reasonably priced. Plenty of parking. Convenient to highways and to the beach highway. The trains going by at night were very loud. The bathroom was quite small.
We enjoyed our stay very much , the staff was very professional, and helpful, the rooms very nice !! I rate it a great place to stay AAAAAAA+++++++ I only wish they had a laundry room
The hotel was in a great location and fundamentally was a nice facility. Room was a bit small for the price; bed was comfortable We had an obnoxious and seemingly intoxicated neighbor on the 7th floor yelling at his female roommate that made the measly 5 hours of sleep we needed to get seem to be a lot compared to what we did get - none. Two complaints filed with the front desk merely resulted in a delayed yelling and by 3 a.m. the same man simply talking and we could still hear him through the wall. Unacceptable for a $140.00+ a night room.
The room was very nice. Clean and spacious with a comfortable bed. The walls were a little thin and the TV remote didn't work.
Loved the attention to detail.
Price - great value. Location - could walk to event center across the street and walk to historic downtown & waterfront. Train at 2:30 AM - very loud! Room temperature swung wildly from oven to meat locker. Location (two-edge sword) - an event I did not attend meant intrusive security in the parking lot and loud music late into the night.
Historic & Elegant hotel with a downhome feeling. Just the place for relaxing. Convenient to shopping and restaurants. I wish the windows on the revolving door were cleaner, and the windows overhead the inside breeze view were cleaner so you could enjoy the sun beaming through clean windows. But even with that it was beautiful.
Our hostess was very sweet and accommodating. We stayed in Elizabeth's room and it was very clean and comfortable. Breakfast was delicious! If you want to see how they built homes in the late 19th century this is the place!
Location and owner was so helpful to make our trip to the area enjoyable. The treats and breakfast were great too.
Barbie makes you feel at home during your stay. She's an amazing cook, so breakfast and cake treats were so very good. Our room was so nice, antiques, quilts, original fixtures and hardware, a full updated bath and lots of windows. We loved staying so much we didn't want to come home. We will definitely be back. There is a small parking area between the house and the Cafe in the back, so if you have guests stop by they have to park on the street.
The location was great. Within walking distance to all nightlife. The bed was comfortable and the room was clean. The bathroom very small with only a shower that has seen it's day. Should be updated a bit more. No light in shower, so it's hard to see. We usually stay at The Grand, which is almost $30 cheaper than the Sole Inn. I'm not sure this is a $150 /night room.
Great location in downtown Pensacola, comfortable beds, simple breakfast that get you going
This remodeled 50's motel offered a modern luxurious decor and superior customer service. Complimentary happy hour and breakfast were just icing on the cake.
I liked the boutique feel and the fact that it was geared for younger individuals/ couples. The area was amazing with lots to do within walking distance. There was a Disgusting throw pillow covered in slobber stains and hair on the pillows on our bed. The shower was covered in mold in all the grout. Tilex with bleach would be highly recommended. The shower was a walk out and soaked the floor. No lights in the hallway/closet area so finding clothes was difficult without moving the entire suitcase to the bed and back. They offer a "happy hour" online that never happened because "there weren't enough guests" yet we couldn't even find a spot to park because there were so many guests. Breakfast was 2 kinds of bread to toast or a bagel with 2 cups of yogurt in a bowl with 2 apples in another bowl. There was juice and coffee too. In a world of free hot breakfast at most every hotel I guess I was thinking this boutique style might offer something a little more than just that so we went to bodacious brews for breakfast even though we had budgeted for free breakfast when pricing the room.
Location is great!
The location was great, close to restaurants and attractions. The week we stayed they had a parade go through town. It was lot of fun. Parking was a problem. Very limited. The lighting in the room was very dim, hard to see putting makeup on.