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Carport and shower This is NOT a 4 star hotel. The restaurant served entrees that were frozen.
Size of rooms. The hotel was confortable. The shootle service was very convenient. The staff did print all our boarding passes. We were a family of 5 and we booked two rooms originally. They would not allow a rollaway bed and the rooms could accomodate. We had to buy a 3rd room.
We did not realize that the restaurant was closed and arrived very hungry. The staff did a great job making sure we had something to eat. We did not realize that the restaurant was closed
Comfortable, convenient, clean. Very difficult to find. Could use better driving directions. Also the front desk seemed understaffed; while the staff were very helpful, they had difficulty keeping up with the customer flow.
The restaurant was very good. I was surprised. We stayed one night before we left after a two week vacation in Italy and it was convenient and pleasant. Would recommend it.
The control of the lights for the room, using our card key was amazing. We had never seen this used before for energy efficiency. Very effective and wish every hotel would install it. No one told us how to turn on our lights using the card key so we learned from a fellow guest. Also, the TV control was in an odd place with some brochures. There was no electrical outlet in our bathroom for my hairdryer and curling iron. Other than that the room was great.
Nice surroundings, only stayed two nights, sleeping They did not wake me as ordered, blamed other personnel
A/C was not running properly on the 1. day. Set up a net, så windows could be open and no mosquitoes getting in. Nothing much to do in the nearest surroundings. Put up a map in the reception, so one can se where to go in order to find shops, restaurants etc.
Bus shuttle arrangement
Actually, Holiday Inn Milan Linate Airport does not provide airport transportation during 10 am - 6pm in weekend, which is NOT informed on the website.
Room big and clean The shuttle from the airport to the hotel does not work properly (one taxi airport/hotel or hotel/airport can cost 20 euros!), and that shoud be the best way to go to the center and come back (only in front of Linate Airport you can take a bus to reach places like Duomo, in 30 minutes). Staff is terrible!! They don´t have public telephones and the breakfast, that is not included in the price, is very expensive.
Though far off from city centre, situation was very peaceful, green and un polluted. Staff attitude was good. GM indeed was very considerate, he personally arranged for a taxi to airport at hotel expense, as hotel shuttle for air port was not present and would have come too late for me. location: In suburbs of the city. Not easy to reach city centre.
The room was clean and large with comfortable beds. WiFi connection was excellent and working conditions were very good. Good breakfast. Stuff is friendly and the price is decent for a business traveler requiring a room for one night. The room is short of power sockets which are required to connect multiple equipment such as laptop, cellular phone etc. Due to its location selection of dining places is limited
It was billed as close to the airport. It was a 24E taxi ride away. We requested a taxi for an early departure. We were in the lobby before the 6am time but watched two taxis given to Italian businessmen ahead of us. We finally got a taxi at 6:20am.
Proximity to the airport, the room was also very clean, which was a plus. The staff were helpful and very polite.
It was only a short stay, but I found everything all right. No.
The hotel was very suitable for our airport trip next morning,Lovely breakfast,very nice display and choice No bar to relax in while waiting for dinner,just an american style bar,served by receptionist,no atmosphere to relax in.
It was clean, internet use (although not free), breakfast was good Morning reception guy was so rude every day, to the point where i had to ask if he was mad about something in particular, he was very rude.......shuttle only went when they felt like it so sometime guest sat for 45 mins waiting to go.....once expo was over they charged me 135 euro per night and i moved into Brera district in centre of ton to 4 star hotel for 130 euro (San Donato is end of yellow line and a 12 euro taxi ride after that) so this as ridiculous and opportunistic in charges
That we could have a good night sleep after a wedding and before we have to wake up very early!
clean hotel, mordern rooms
I have never stayed in a hotel where the staff were rude ( front desk, did not want to help/support )and facility did not service the guess. No restaurant for lunch or within local area. If you did not have breakfast, then there's no lunch and dinner is not until 7:30pm!!
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
The comfortable of room
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
you should take it out of your offerings location, structure, neighborhood, price
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
The bathroom needs renewing
The quality service, restaurant and breakfast Hard to find
Room, food far from city center, staff service moderate especially in the restaurant
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
Room was too cold, seem heater heat up to the temp set.
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
Bad quality of the breakfast and bad quality of the restarant
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
size of room no
breakfast was great
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
The big and perfect bed
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
Breakfast buffet, reception's assistance & location (Milan)
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
Excellent breakfast. Great location Price for internet access was excessive
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
good location for Duomo and shops breakfast was too busy and not enough food or staff
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
- Luxury. - The Value.
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
Very curteous concierge staff and personnel in general. Very clean.
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
Great Hotel, great staff
all was excellent
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Everything about the hotel and the stay. Nothing I didn't like
Opulent hotel, nice respite Pricey
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
Friendly staff, good location, value for money
location the room as per the booking was superior double but was not up to the mark.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
The location and the lake-facing balcony room. In November, the town is mostly shut down.
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
pool, restorant problems with staff
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Please write at least 15 words Room service. Very unorganized
The room style and location Only the time of checkin and checkout
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
Location and staff was very friendly
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
nice room, very good restaurant
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
easy access to central milan
Good location Concierge not very helpful/knowledgable for a 5star hotel
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
the rabishest hotel i use it so far.
Convenient location right by central train station.
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
Location, Hotel Bar
The staff was extremely helpful and they spoke English very well.
Location It's a stretch to rate as 4 star. Location was great and it's certainly going for the luxury market. Poorly functioning shower in our room was a disappointment for the price. Worse was the service. It was not that our needs were not taken care of but more the manner (attitude) with which they were taken care of. We felt we got poor value for money. 2 stars.
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
Great location by the Duamo accompanied by helpful and efficient staff behavior
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
it was cold in the room
central location & room we had was grand and spacious breakfast was so-so but then
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
The cleanness and facilities nothing
Good service, nice room, colorful breakfast, all you need No
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
room was nice soap
Comfortable and equipped room, perfect location for travellers, great breakfast. 100 meters from a shuttle to Malpensa, safe surroundings despite the reputation of the area. The default check out time is late
the people were nice, the "coffee/tea bar" was great. it was so close to the station
Concierge and staff keen to help. The breakfast room is well serviced and table clothes changed for each guest. There is a large range of fruits cereals and cappuccino. Cooked food is provided Hot water was cold, having to be run off for several minutes before it wamed up enough to use. Its not inconvenient but you can imagine the waste.
Good location just a walking distance to the airport bus stop, central train station, metro, bus station and tram. The drain in the shower room didn't work properly.
Location- just right. The stay was very pleasent. Price is worth the value. The breakfast staff was very freindly. The hotel is more like a 3 star - The room was a little old wide but with an odd shape.
Room was a bit old and front desk staff was not very friendly. However the buffet breakfast spread is good, hotel is very close to the main train station (you can see it once you get off the airport express bus, on the left of the station) and the greatest plus point is their wonderful bed and pillows! You can actually select the type of pillows you want...only learnt of this on checking out :p The room we stayed in was old (room 608) and was odd shaped. The bathroom is very small and the shower 'cubicle' has no proper stall with only a shower curtain to kee the water from wetting everything else.
convenient location (right next to the station). Beautiful rooms and decor. Very helpful staff. Great price.
Excellent location, helpful staff, Quiet and comfortable. Great breakfast!
Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.
Hot drink making facilities, comfortable clean bed, bath as well as shower. no English speaking facilities on TV also pay films for UK travellers are old. CNN was not working nor Bloomburg which is free not able to be viewed could not get latest news.
We enjoyed our stay at the hotel. Breakfast was good and the staff helpful. The fact that it's very close to Milan Central Station is definetly a plus.
Bed and pillows were very comfortable The wallpapers were dirty
Great location for good value
Location All the rest: rude staff ( but not all), no service, renovation works
The hotel was under remodelation and nobody told us. We had hammering and construction noises all day saturday and sunday.
Very nicely renovated room, a feel of proper 4-star hotel. Staff willing to help out. Convenient location. Breakfast was not up to expectations. And there was still some construction going on in front of our window (they are renovating the 3 and teh 4 flor)
Internet is not very good.
Cleanliness, comfort & convenience. Beds & Pillows 110%. Bathroom excellent. There was no kettle in our room. Some of the rooms did have kettles, why not all then?
only the very central position yes,it was.they have lost my night suit,and they dindn't make notinhg for find it.they answered in a very unpolitely way.
Pre dinner drinks with great complimentary antipasto buffet Arriving with luggage to steps from the fornt door, no ramp and no staff to assist with baggage
This is the second time me and my boyfriend stays in this hotel. It's a lovely modern hotel which sometimes is difficult to find in italy. Great rooms and soundproof walls. Location is also good for shopping, eating and drinking if you can manage to move away from your hotel-room. Me and my boyfriend had a brilliant time and can't wait to re-visit this place together. Sometimes the rooms can be very expensive at this hotel. The price seems to vary a lot.
15 min. by walk to the center, very quiet, lot of bars around, polite and helpful staff, Good taxi service, much better than the city one. Nice breakfast. There is an excellent shop within 5 min. to by clever toys for children.
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
staff very helpful and friendly. good spa treatments
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
great stay . my favorite hotel in milan
room service dıd not replace empty bottles.
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The room was excellent Poor service with ridiculous prices
the location and the staff are really friendly the health club should be better in such nice hotel
it was nice hotel and clean the parking fee too expencive (40eruo)
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
The quality of the hotel doesnt match the price
Most the location
We arrived in Milan in the AM and the hotel allowed us to check in when we got there even though it was well before the check-in time.
The check in procedure was really quick, they spoke English to us and gave us all the details we needed, then let us get on with our short break.
An extremely highly professionally run hotel, friendly & very informative staff. I required a doctor and the restaurant provided special dietry needs without any fuss.
Amazing staff, best food in Fossano is at the hotel's 2 restaurants. Charming hotel with interestsing history. Great central location from which to tour Piemonte region (assuming you have a car).
The location of this hotel, only 5 minutes from the center, close to Duomo and the metro too. The staff were all helpful, the buffet breakfast had a good selection to choose from and was all very nice and fresh.
Clean, comfortable rooms. The staff was helpful and polite. Awesome breakfast spread!
politeness, and discreet staff
location, value for money, amazing breakfast
Professionalism and helpfulness of staff; excellent breakfast, choice of daily newspapers, etc. There were ashtrays in my "non-smoking" room; the walls and floor were dark.
I liked the room, bathroom, clean bed every day, I liked the breakfast, the vicinity of the Piazza Duomo
Location and friendly staff.